2017 Murano Bluetooth Unstable - Nissan Murano Forum
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post #1 of 5 Old 03-19-2017, 10:11 AM Thread Starter
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Unhappy 2017 Murano Bluetooth Unstable

I just purchased a 2017 Platinum Murano. I immediately noticed while on Bluetooth phone call, the volume level of the car's speakers will increase and decrease at random. At times, the caller is too loud for comfort. Minutes later the speaker volume may decrease so much that the caller becomes barely audible. I Think iPhone 6 is the source of the problem. However we swap with an Android phone Same issue.
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post #2 of 5 Old 03-19-2017, 02:47 PM
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When you take it in to your dealer, remind them that Technical Service Bulletin NTB16-093 will address the Bluetooth issues. It is a software update done under warranty.

cheers,
noboy
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post #3 of 5 Old 03-21-2017, 09:19 AM
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I'm in the same boat with the 2017 Platinum. They told me at the dealership that applies to the Murano 2016 and below and not mine... sigh.
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post #4 of 5 Old 03-24-2017, 10:45 AM
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I went to the dealership yesterday with my 2017 Murano and they said that there is no updates for 17 Muranos and then my advisor looked up on his computer and said that the IOS version I had on my iphone is not compatible with my car and that is what is causing my issues. I sometimes cannot connect to bluetooth or phone (blacked out on the Settings tab). It works most of the time but 30% it does not.

Tommy
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post #5 of 5 Old 03-27-2017, 12:40 PM
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Going to assume they built the 2017 head unit code using the dodgy (pre-patch) 2016 Bluetooth stack. At least they know about the problem and how to fix it so expect they will get around to patching it eventually... it's embarrassing how crappy their testing is for these things. Bluetooth's been around for a while now, this is not really acceptable. I got the patch installed on my 2016 last week. Seems ok for now but I'm going to hold off a few weeks before I confirm that all my issues are fixed.
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