Nissan CVT Warranty Extension

[DJFRDJR]

CVT Program Details

Dear Nissan Owner:

On behalf of everyone at Nissan, we would like to thank you for choosing to drive a Nissan. One of the many technologically-advanced features of your vehicle is the Continuously Variable Transmission (CVT), an innovative transmission that offers smooth, seamless shifting, while tailoring the vehicle's output to your driving style.

While Nissan is proud to offer this technology on many of our models, a small percentage of owners of early models equipped with CVTs have expressed concerns about the cost of repair of their transmissions after the warranty expires. We take these comments about the cost of vehicle ownership seriously. We strive to provide an exceptional ownership experience and are implementing a thorough Customer Satisfaction Program to address this topic.

First, to provide you with additional assurance regarding your overall cost of ownership we have doubled the warranty period for the Continuously Variable Transmission in your Nissan. The existing powertrain warranty coverage of 5 years/60,000 miles will be extended at no cost to you, for CVT repairs, replacements or related towing, to 10 years/120,000 miles, whichever comes first.

This extension is effective immediately and requires no action on your part. The remainder of your powertrain warranty coverage for components other than the transmission remains unchanged, at 5 years/60,000 miles, and your basic warranty coverage also remains unchanged. All other warranty terms, limitations and conditions otherwise apply. This extended transmission warranty is also fully transferable to future owners of your vehicle.

Second, Nissan will reimburse customers who have previously paid to repair or replace their CVT, if the repairs would have been covered within the new extended warranty period. Even if you no longer own your Nissan we will reimburse you for past CVT repairs that would have been covered under this extension of the warranty.

Further, in the unlikely event that your vehicle's transmission should need repair beyond the extended warranty period we are working to decrease the cost of repair and have already reduced the Manufacturer's Suggested Retail Price of a replacement CVT. In addition, we continuously strive to enhance our products, and have made ongoing improvements to our CVTs over the years.

Nissan is taking these actions to demonstrate our confidence in the CVT technology and to show our commitment to stand behind our products.

WHAT YOU SHOULD DO

If you have previously paid for repairs to your CVT within the time and mileage limits of this new extended warranty, we ask that you download the Reimbursement Claim Form and follow the instructions on the site. If you have additional questions, please contact the Nissan CVT Customer Assistance Center at 888-388-0318. Please be aware that the deadline for submitting the Reimbursement Claim Form is July 31, 2010.

The extended warranty coverage for CVT repair or replacement is effective immediately.

If you seek coverage for a repair under this extended warranty you will need to bring your vehicle to an authorized Nissan dealer. The factory-trained technical staff at the Nissan dealer will have the diagnostic tools and knowledge to provide you with the appropriate service and submit your warranty claim. If you have additional questions regarding this program, contact the Nissan CVT Customer Assistance Center at 888-388-0318 for assistance.

At Nissan we and our dealers work daily to deliver an outstanding ownership experience that will earn your confidence and trust. We are committed to doing the right thing for our customers and look forward to a long relationship that you find satisfying and rewarding. Thank you for choosing Nissan.

Sincerely,

Kevin Martin
Vice President Total Customer Satisfaction

http://www.nissanassist.com/

[Bry06MO]

Does this apply to second owners?

[zebelkhan]

It is a factory warranty so it does not matter who owns it.

[John Peterr]

Is it a manufacturers warrant or does it depend on the dealers ?

[njjoe]

Originally Posted by John Peterr

Is it a manufacturers warrant or does it depend on the dealers ?

It is a manufacturers warranty. All North American Nissan dealers are obligated to honor it.

-njjoe

[larry1960]

Originally Posted by John Peterr

Is it a manufacturers warrant or does it depend on the dealers ?

What about the transfer case? is that part of the warranty

[zebelkhan]

Originally Posted by larry1960

What about the transfer case? is that part of the warranty

Unfortunately not.

[larry1960]

Originally Posted by zebelkhan

Unfortunately not.

ok i have 103000 miles on my murano what is the life of it

[larry1960]

ok so i have 103000 miles should i worry? car is only worth 10000.00 and to spend $5000 on that makes no sense i think Thoughts

[zebelkhan]

That is a tough question to answer. I once spent $1,500 on a $3,000 car to make it drivable for another two years only because I knew it would be solid after the repair. Not so sure that would be so true about Muranos with so many new high tech expensive stuff on them.

[gams13]

what are the symtoms of a transmission issue...just bought a 2007 - the car almost comes to a complte stop when I take my foot off the gas...and the car shakes ever so slightly when I am coasting...

[Pilgrim]

When you take your foot off the gas, the car is supposed to eventually coast to a stop...unless you're going downhill.

"Shakes" is not enough info - can you share more info about the specific symptoms and behaviors?

[Mircanu]

Is this announcement valid only for north america? how about the rest of the world?

[BillArf]

Originally Posted by Mircanu

Is this announcement valid only for north america? how about the rest of the world?

Mircanu, The 2011 Murano is not included in this extension.

[pogino1]

new topic questions
have 2003 murano SL and I m having a very low humming whenever I puch the accelerator from a stop or when going uphill. It did not used to so that for the last 7 years. Now its getting laouder. Nissan has changed 4 motor mount and front catalictic converter and fuel dampener and paid $3000 just today.
The low humming noise is still there. Is it the fuel pump? Has anybody experienced this noise? Can you pls help me diagnose this problem? Thank you so much?