Got an SES, ~ 62,000 miles and I have my fingers crossed - Page 2 - Nissan Murano Forum
User Tag List

Reply
 
LinkBack Thread Tools Rate Thread
#16 Old 12-30-2012, 10:56 AM
Super Senior Member

 
Mr3Putt's Avatar
 
Join Date: Oct 2003
Location: Pittsburgh, PA
Posts: 1,636
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 7 Post(s)
Not surprised a Nissan service adviser is trying to screw a customer!

Bogus CVT warranty is the reason I'm driving a CX-9 now.

Former owner of ~~~~> Black O3 SE AWD

Mr3Putt is offline  
Sponsored Links
Advertisement
 
#17 Old 12-30-2012, 12:42 PM
Registered User
 
Join Date: Nov 2010
Posts: 22
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by Mr3Putt View Post
Not surprised a Nissan service adviser is trying to screw a customer!

Bogus CVT warranty is the reason I'm driving a CX-9 now.
That's why people like njjoe are here This dealership I'm going to right now is known to be unscrupulous, but was the only dealership that was open and closest to me.
Bugmenot is offline  
#18 Old 12-30-2012, 02:42 PM
Moderator
 
Pilgrim's Avatar
 
Join Date: Dec 2009
Location: Fort Collins, CO
Posts: 4,374
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 64 Post(s)
Coolant flush is irrelevant to the problem you cite. NOT justified by that problem. You might be ready for a coolant flush, but you can also do it yourself. It has nothing at all to do with the transmission.

CVT fluid should ONLY be changed if they do the factory-approved analysis of CVT fluid and that analysis determines that there is a problem with the fluid. DO NOT pay for a fluid change unless the analysis is done and confirms a problem (it won't). There are a few threads here which discuss the factory test for CVT fluid wear.

The only other reason for a CVT fluid change would be if there is contamination from some other fluid, and that's extremely unlikely.

2007 Murano
2009 BMW 328xi
1983 280ZX Turbo
Pilgrim is offline  
#19 Old 12-31-2012, 08:21 PM
Registered User
 
Join Date: Nov 2010
Posts: 22
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I don't disagree with you, Pilgrim.

I agreed to do the the transmission and coolant flush because the service guy said that it may cause the transmission problem. If they ultimately have to replace the CVT, I am assuming that transmission and coolant flush is going to be covered. I think they're going to pull something shady here.

I called Nissan this morning. They told me to follow up with them over the next couple of days.

Anything else I can do for the time being?
Bugmenot is offline  
#20 Old 01-01-2013, 12:36 AM
Moderator
 
Pilgrim's Avatar
 
Join Date: Dec 2009
Location: Fort Collins, CO
Posts: 4,374
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 64 Post(s)
Hmmmm...don't think so. See what the results are.

2007 Murano
2009 BMW 328xi
1983 280ZX Turbo
Pilgrim is offline  
#21 Old 01-01-2013, 11:14 AM
Super Moderator
 
njjoe's Avatar
 
Join Date: Jul 2005
Location: Jersey Shore
Posts: 12,595
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Has the dealer had a chance to interrogate your MO with the Consult-II tool? If so, did he share the results with you?

-njjoe

2005 SL AWD, Platinum
-OEM HID conversion & HID fogs
-OEM iPod interface
-Upgraded (non-Bose) speakers - Pioneer TS-A1702C & TS-G1643R
-Muth signal mirrors
-Valley Industries hitch and wiring harness
-Aluminum fuel tank shields
njjoe is offline  
#22 Old 01-02-2013, 01:44 AM
Registered User
 
Join Date: Nov 2010
Posts: 22
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by njjoe View Post
Has the dealer had a chance to interrogate your MO with the Consult-II tool? If so, did he share the results with you?

-njjoe
Nope. I didn't ask.
Bugmenot is offline  
#23 Old 01-04-2013, 05:16 AM
Registered User
 
Join Date: Nov 2010
Posts: 22
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Nissan responded to my call the other day and they told me to wait until the dealer further clarifies the problem. I am concerned that they will not push the dealer to replace the CVT and the cost of the transmission and coolant flush (which the dealer claimed to may have cause the CVT problem) under warranty.
Bugmenot is offline  
#24 Old 01-04-2013, 08:40 AM
Super Moderator
 
njjoe's Avatar
 
Join Date: Jul 2005
Location: Jersey Shore
Posts: 12,595
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
B-

I would figure now that your dealer knows they are being watched over by the Consumer Affairs group they will be less likely to pull a fast one.

-njjoe

2005 SL AWD, Platinum
-OEM HID conversion & HID fogs
-OEM iPod interface
-Upgraded (non-Bose) speakers - Pioneer TS-A1702C & TS-G1643R
-Muth signal mirrors
-Valley Industries hitch and wiring harness
-Aluminum fuel tank shields
njjoe is offline  
#25 Old 01-05-2013, 02:09 AM
Registered User
 
Join Date: Nov 2010
Posts: 22
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
So...

I ended paying for for the transmission flush and coolant service. I mentioned how this should be covered by the warranty, but I didn't really push. I can tell that the service guy was being dishonest with me; he didn't really look me in the eye, but I decided not to bother.

I notice that they did double-bill me for the transmission fluid and I will call Nissan Assist on Monday.
Bugmenot is offline  
#26 Old 01-05-2013, 08:00 AM
Super Moderator
 
njjoe's Avatar
 
Join Date: Jul 2005
Location: Jersey Shore
Posts: 12,595
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Out of curiosity, what did the dealer charge for the coolant and CVT fluid change?

-njjoe

2005 SL AWD, Platinum
-OEM HID conversion & HID fogs
-OEM iPod interface
-Upgraded (non-Bose) speakers - Pioneer TS-A1702C & TS-G1643R
-Muth signal mirrors
-Valley Industries hitch and wiring harness
-Aluminum fuel tank shields
njjoe is offline  
#27 Old 01-06-2013, 01:11 AM
Registered User
 
Join Date: Nov 2010
Posts: 22
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Cooling system service is $150. Trannmission service is $178
Bugmenot is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Rate This Thread
Rate This Thread:



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On