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I just bought the upgrade for the 09 Murano....the company you contact takes your VIN number and runs it against their records to see what version of the software needs to be installed. In my case, I was advised that it's version 4.8 dated December,2010. They charged me $99 plus tax for a total of $107.66. All you get is a "validation number" that you give to the dealership and since the VIN is already entered into the system, the validation number matches up with the VIN and the dealership can use their program to do the update. You can't download it and do it yourself...it's a proprietary program. I questioned the application of the sales tax because the company is not in California...and was advised that since the dealerships are in every state, and the software is being installed in one of those states, a sales tax applies. The logic (??) sort of escaped me, but I paid the tax.
I'm negotiating with the dealership to see if they'll give me a break on the install fee...and they said they'd "work with me on it"....whatever that turns out to be. I live in an area with a lot of new mini malls, businesses, and housing that's gone in since the 09 Murano's Nav unit was programmed, so I need the updated software. Well, I guess truthfully I truly don't "need" it, so it's more like....I just want it current.
This is a follow-up post since I initially posted this topic on 12/14/11.
Note, today 7/15/11 after a trip to the dealership, I did edit/update my original post here. Please read my edited original post here again as TSB number has been updated along with more listed in the list of issues that this TSB addresses.
Anyway, I am in Upstate NY and I had a local dealership's Service Dept. address TSB NTB10-125b with a date of 4/20/11 mentioned in my first post. After the DVD re-programming of the Nav system in my 2011 Murano LE, I now have Nav Program version X1U62025. Per Nissan's TSB after the reprogramming it was necessary that I have either Program version X1U62025 or Program version X2U22025. As I mentioned I ended up with X1U62025.
If you have a 2010/2011 Murano with Nav manufacturered before 5/1/2011 you will want the dealer to complete TSB NTB10-125b with a date of 4/20/11 on your 2010/2011 Murano with Nav unless you already have either Program version X1U62025 or Program version X2U22025 which you probably do not.
When making appt. with dealer for this TSB fix have them check to see if they have the NTB10-125b/ITB10-066b Reprogramming Software DVD that is necessary or they will need to order it.
I can report I see the fixes listed in my first post. The DVD reprogramming did what it was suppose to. Took the dealer about 45 or so minutes to do the reprogramming. I waited for vehicle while they did the work. Warranty work, no charge.
You did not mention what the problem is with your cellphone. Can tell you that I have real issues with my Murano bluetooth. My HTC Incredible Android (Verizon) pairs up without issue, cellphone phonebook is accessible via the bluetooth and all seems perfect .... BUT, BUT .... most everyone I call with my cellphone working with the bluetooth say they can't hear me properly / words are broken, etc.. I have pretty much stopped using the Murano bluetooth and my cellphone. Had this issue before the TSB update and continue to have it. I have wondered if others with the 2011 have had the same issue? Cellphone or Murano bluetooth is the villian?
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