Sorry for the long delay. I still have not fixed this yet. I guess is not a priority as I am the driver.
The strap is just basically a strap. I have no idea how it came loose or how it's attached to the lever behind the rear seat. I want to bring it to the dealer but have not had a chance to do it.
Brought the car to the dealer today and they have fixed the problem. The service manager told me it was very hard to fix and they spend a lot of time in it.
They had to remove the entire back seat to put that latch back on.
We have a second occurrence. Mine just came off this morning as I was showing off my MO's cool features to my father-in-law. I just pulled it right out and I said "I don't think the strap coming out is a very cool feature". I'm gonna have to figure out how to get the strap back on or take it in I guess.
Lesson: When showing off "cool MO features" use the lever in the back to fold down the seats and avoid the straps at all costs"
I'm kidding of course but it would be interesting to note how often the straps were used. Is this happening on 2nd or 3rd use? I think that would help determine if it was barely attached from the factory or if it's somehow working itself loose through use. I've personally only used the straps twice, also while showing off "cool MO features". If I am really loading something and need the space I always use the levers in the back.
it would be interesting to note how often the straps were used. Is this happening on 2nd or 3rd use? I think that would help determine if it was barely attached from the factory or if it's somehow working itself loose through use.
We have had the car for almost a year now, and the straps are used quite often; not so much for folding flat, but more used for reclining. After they power back from a folded position, and then my kids get in, they pull the strap to recline. Looking at the lever that they are attached to, I see how it could come off if the strap was kind of pushed in a little.
Another thing that I thought was interesting, is that no where in the Service Manual does it mention anything about the strap (that I could find).
I know that this is an old thread but thought that you all would like to know how I fixed mine. We have had our '09 for a year now and the passenger side had disconnected shortly after we bought it. Today I decided to tackle it and after about ten minutes of looking at I had a plan. lay the seat forward using the rear seat release lever in the cargo area. There are two pieces of plastic that you will need to remove. There is a seat back hinge assembly cover and then there is a plastic cover that molds underneath it. Remove the piece that molds underneath it first and then the hinge cover. Re attach the strap and fish it through the hinge cover. Reinstall the hinge cover and then the cover that wraps underneath. There is a plastic covered metal bar that attaches the seat back to the hinge, don't forget to fish it through there as well. Viola! you did it, now go get some lemonade!!
I know that this is an old thread but thought that you all would like to know how I fixed mine. We have had our '09 for a year now and the passenger side had disconnected shortly after we bought it. Today I decided to tackle it and after about ten minutes of looking at I had a plan. lay the seat forward using the rear seat release lever in the cargo area. There are two pieces of plastic that you will need to remove. There is a seat back hinge assembly cover and then there is a plastic cover that molds underneath it. Remove the piece that molds underneath it first and then the hinge cover. Re attach the strap and fish it through the hinge cover. Reinstall the hinge cover and then the cover that wraps underneath. There is a plastic covered metal bar that attaches the seat back to the hinge, don't forget to fish it through there as well. Viola! you did it, now go get some lemonade!!
Thank you for the detail, I cannot get the seat to fold down at all, there is talk of a strap that you pull, cannot locate this at all.. again ours is on the p[passenger side of the car.
where do I locate the straop that passengers can pull? We have an 2009 Murano.
Thank you for the information. I am taking my Murano to the dealership for an oil change and will ask them to fix the strap. If it costs an ample amount of money to fix I will try it myself.
The strap is on the right side of driver's side back seat and left side of the passengers back seat, between where the seatback and seat pad meet. Your's have probably slipped back into the crease. Reach in there to find it with your hand and pull it out. Tugging on it will release the seatback forward. Hope this helps and take care!