| gensok |
Well this weekend i was driving and noticed the kicks/pulls at the wheel base, they were harder when i was turning left from a complete stop. On Monday I went to the dealer and had a road test with one of the mechanics and they confirmed bad transfer case and i left the car for the repairs there. Today i have picked the car up with the changed transfer case, module and switch, but on the way home i have noticed the same kicks. MY Mo is 2004 with 39k miles.
Does anyone has had those problems before me ? |
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| njjoe |
gensok-
Let me get this straight. Your car was not running right so you took it the dealer, who then replaced the transfer case. Then when you drove it again it behaved exactly the same way as it did before the repair?? It sounds like the transfer case may have been needlessly replaced. It really makes you wonder about the qualifications of the mechanics.
-njjoe |
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| gensok |
| Exactly, I was hearing the knocks and took it to the dealer yesterday, had a road test with one of the mechanics and they told me the transfer case needs to be replaced. Today after the repair i am hearing the same knocks. Makes me wonder a lot. Good thing they replaced the transfer case within the 24 hour period and didn't make the car sit there for 3 weeks. I was thinking maybe the transfer case had somehow damaged the cvt and it slips now, but on the other hand it is CVT there is nothing to slip. |
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| Eric L. |
Makes you wonder if they really replaced the transfer case! Ok, lets assume they did, and obviously that was not the source of the noise.
My guess on likely culprits:
1) Worn CV joint - check for a cracked CV boot
2) Bad strut mount (sometimes can clack on a turn)
3) Loose steering rack bolt (feels like a clunk when turning) |
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| gensok |
As a matter of fact they did replace the transfer case and the awd switch, the cv joint came to my mind too, but it makes the sound when turning left and when turning right. Would be a surprise to find out the two of the CVs went out at the same time. Will take it to the dealer this afternoon. Any more thoughts that i should mention to them maybe ?
Thanks for taking the time to reply. |
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| Eric L. |
quote:
Originally posted by gensok
As a matter of fact they did replace the transfer case and the awd switch, the cv joint came to my mind too, but it makes the sound when turning left and when turning right. Would be a surprise to find out the two of the CVs went out at the same time. Will take it to the dealer this afternoon. Any more thoughts that i should mention to them maybe ?
Thanks for taking the time to reply.
To add to my list of wild guesses (these are even more unlikely) -
4) bad ball joint
5) bad wheel bearing
Note that the CV joint on the *opposite* side will make noise depending on your turn direction (i.e. turn left, its noise from the right CV joint). |
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| gensok |
| Thanks Eric, will mention all of that to the dealer. The knock/pulls that i am experiencing are like that the wheels want to pull ahead of the car. |
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| gensok |
| Well, went to the dealer today, had like 20 min road test with a tech (different one) the knocking occurred and they don't know what it is. They suggest its either a defective transfer case that was sent to them by Nissan or its the transmission. Will wait for their call tomorrow. |
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| gensok |
| Had a call from the dealer this morning and they say the transmission has to be changed. Also they say i hit some ice with the exhaust and it has to changed too. Doesn't make sense to me, but what are you gonna do. |
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| gensok |
Well picked up the car today with a new transmission inside and on the bill from nissan it said: transmission changed, road test done, problem solved.
Does anybody know how a bad axle shaft would sound ? |
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| njjoe |
quote:
Originally posted by gensok
Well picked up the car today with a new transmission inside and on the bill from nissan it said: transmission changed, road test done, problem solved.
gensok-
Well, did they finally fix the problem??
-njjoe |
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| gensok |
| ironically no, they replaced the transfer case and transmission which all totals around 11k in repairs and still the car does the same knocks, I will take it there tomorrow again. |
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| njjoe |
gensok-
You have got to be kidding!!
A new transfer case, a new CVT, and the original problem persists.
Your dealer has totally misdiagnosed this one.
It will be amusing if it turns out to be a simple problem that is fixed with a minor adjustment. :rolleyes:
-njjoe |
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| gensok |
| I am shocked myself, dont get me wrong i dont mind that they've put those 2 parts brand new in the car as they suppose to be the most vonrable in our cars, however i have a very big question why ? Is it really because they are so incompetent ? |
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| njjoe |
quote:
Originally posted by gensok
Is it really because they are so incompetent ?
gensok-
That is the obvious question.
Like I have said over and over, most mechanics working at dealerships are no longer troubleshooters, they are "part-replacers". They read an error code, cross reference it in a book and replace the referenced part. It doesn't matter if all that part requires is a simple tweak, they will replace it none the less. What's worse, is that when faced with a problem that does not throw a code, like yours, they will blindly replace parts.
What's next on their list? A new engine??? :2:
-njjoe |
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| gensok |
| I'm going there in a couple of hours, I don't know what else to tell them, axle shafts and wheel bearing ? |
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| njjoe |
quote:
Originally posted by gensok
I'm going there in a couple of hours, I don't know what else to tell them, axle shafts and wheel bearing ?
You should not have to tell them anything. They are the supposed experts on diagnosing and repairing the MO.
However, I would suggest that they take a close look at the CV joints
-njjoe |
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| gensok |
Thanks njjoe,
I will hear what they say and if they still don't make any sense i will suggest them that. |
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| Eric L. |
quote:
Originally posted by njjoe
gensok-
That is the obvious question.
Like I have said over and over, most mechanics working at dealerships are no longer troubleshooters, they are "part-replacers". They read an error code, cross reference it in a book and replace the referenced part. It doesn't matter if all that part requires is a simple tweak, they will replace it none the less. What's worse, is that when faced with a problem that does not throw a code, like yours, they will blindly replace parts.
What's next on their list? A new engine??? :2:
-njjoe
While this is true, they do a little bit more "diagnosing" before replacing the part. As you know, the Factory Shop Manual shows a flowchart of various things to check before replacing a part. |
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| gensok |
| Saw the dealer today the tech once again did the road test with me to confirm that the knocks still there. They don't have a clue of what it might be. I am suppose to drop the car there tomorrow morning, so they can "look into in further" |
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| BikerJohn |
quote:
Originally posted by gensok
Saw the dealer today the tech once again did the road test with me to confirm that the knocks still there. They don't have a clue of what it might be. I am suppose to drop the car there tomorrow morning, so they can "look into in further"
Wow; it seems that at this rate; you should have a whole new drivetrain by spring:D
I do hope you get things straightened out with them.:4: |
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| zebelkhan |
This reminds me of the knock I heard while going over a bump on my Honda CRV. 10 days at the dealership, and replacing all 4 struts, all 4 control arms, an axle shaft, half the steering rack, and an engine mount, problem was a tiny $4 bracket on the cross member that was loose....!
The point is, although supposedly fixed, Murano's do have a history of loose steering rack and pinion which maybe worth looking into. |
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| gensok |
| Well, they had my car for half of the day today. I was told that the problem was found and its rear differential, they ordered it and i will bring the car for the swap in the begging of the week. Naturally i am being told that all the parts that were replaced were damaged inside too. |
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| njjoe |
quote:
Originally posted by gensok
Naturally i am being told that all the parts that were replaced were damaged inside too.
In defense of your dealer, it is not out of the realm of possibility that all three items (x-fer case, CVT, and rear diff) were in fact damaged and required replacement. It is highly unlikely, but not implausible. I think they are just trying to justify their actions
Hmm... now it is really getting interesting. If this fails to correct the problem, may I suggest they look at the rear cup-holders, or maybe the windshield washer pump, or...
-njjoe |
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| gensok |
quote:
I think they are just trying to justify their actions
I thought that too. He did explain to me the connection between those 3 parts, i hope it will do the trick. If it does fail then yes i will suggest the cup holders:D |
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| gensok |
| Picked up the car from the dealer yesterday drove it yesterday and today drives fine now. They replaced the rear diff. Has anybody heard that the x-fer case, cvt and the rear diff fail simultaneously? Or my dealer just replaced the cvt and transfer case just because of the luck of qualification. |
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| Eric L. |
quote:
Originally posted by gensok
Picked up the car from the dealer yesterday drove it yesterday and today drives fine now. They replaced the rear diff. Has anybody heard that the x-fer case, cvt and the rear diff fail simultaneously? Or my dealer just replaced the cvt and transfer case just because of the luck of qualification.
The parts are all interconnected, and binding in any one of them can cause damage to the connected parts. So your dealer did the right thing by replacing all three. |
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| gensok |
I guess, just after replacing 1 of the parts they were telling me the problem is solved, so i was wondering what if they started with the rear diff ? maybe the problem would be solved only by changing the rear diff ?
Allthough i am happy with the x-fer case and cvt being replaced on my car as those parts are really wonrable on the Mo. |
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| njjoe |
quote:
Originally posted by gensok
[B Has anybody heard that the x-fer case, cvt and the rear diff fail simultaneously? Or my dealer just replaced the cvt and transfer case just because of the luck of qualification. [/B]
g-
It is highly unlikely that all three major components failed at the same time. That just does not happen.
If either the CVT or X-fer case had problems then their replacements should have corrected the problems. They didn't.
It is obvious from your posts that the dealer had a very difficult time diagnosing the problem. He went for the the two most likely culprits and replaced them, then realizing he misdiagnosed the problem he went looking for other sources.
I'd love to know what would have happened if you were not covered by a warranty. Would he have owned up to his mistake or would he have hit you with a $14,000 repair bill?
I think it safe to say you need to find another dealer to service your MO in the future. Not only are they bad diagnosticians, they are not honest.
-njjoe |
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| gensok |
Yeah thank god for the warranty. The repair bill is around $14,000 to $15,000. The only bad thing is that they dirted up my cafe latte interior.
I now need an oil change you think i should go back to the same dealer or seriously go to an other. The one that did repairs is very close my college thats why i go there. |
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