| thecanuck |
Well, I let the list of problems build up and gave the service dept my MO for the day. Herre's how I made out:
1. Driver's seat "rocking chair": fixed. Said they went in and tightened the rails (?) and would check with Nissan for additional rails or whatever that will increase stability of the seat, perhaps via additional TSB's. Verdict: :)
2. FM reception: fixed. Said they went in and tightened some nut (?) as per the TSB. Verdict: :)
3. The infamous window/door rattle: fixed (so far). Said they went in and tightened "a bunch of stuff" that was loose. Verdict: :)
4. Intermittent loss of power steering at slow speeds: not fixed. Said they couldn't reproduce it. After I thought about it, it dawned on me that it hadn't occured since the alternator was replaced. Whaddya think -- would this have an effect or is it just a coincidence? Verdict: :confused:
5. Starter "overcranking" on first startup of the day: not fixed. Said they couldn't reproduce it. But, they did say that I'm not the first to bring it in for this and they would report to Nissan -- maybe enough questions/complaints will generate at least some investigation. Again, after I thought about it, I can't remember it happening since the alternator was replaced. Hmmm.... Verdict: :confused:
6. Squeaky brakes: fixed, kind of. Said a few MO's have been in for this. They "cleaned" the rotors and pads, and said they'll continue to do so, FOR FREE, until Nissan comes up with a fix. Said it has to do with the compound Nissan uses for the pads. I asked "Is it just me or shouldn't Nissan have this figured out by now?" He agreed, but said everytime they come up with a pad that has better this or that, often it has worse "other" qualities. In this case, wear and/or "grippiness" might be better, but the offset is the squeaking. Verdict: :3:
I've also sent a letter to Nissan outling these problems and a couple of other "issues" I have with the MO -- eg. the requirement to take it in to the dealer to have the over-engineered rear wiper replaced = cash grab. I'll see what they have to say in response. At least I have a good, and understanding, service dept at my disposal. So far, so good. |
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| Eric L. |
| Woohoo! A report of the dealer actually correctly repairing something! Actually I plan to take my Murano (June 03, 9k miles) in to the dealer soon to address some minor problems, such as bad alignment, rattles, etc... I'll post an update when thats complete. |
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| GMTURBO43 |
I'll post mine up as well - most of the issues I gave them the TSB number in case there was confusion.
Window Rattle - I had the half way down problem which is discussed in the TSB. Fixed. Installation of a channel kit thingy :)
FM Reception - Fixed. Tightened Nut
Clunk when accelerating. TSB states a loose nut behind the steering wheel :) Wife said that wasn't the problem :) The dealership tightened the steering shaft per the TSB. Still happened. Brought it back - the serivce manager was able to duplicate the noise (which in itself is amazing) and kept the car for 2 days. It ended up being a bad fender well weld - at least that's how it was described. They fixed that and all is well.
I have found it is much easier to provide the dealership with a TSB if you can get it. That way they know it is a known issue and know what to look for. Keep in mind the Murano is a new vehicle and the techs are still learning. Also, the '03's were the first year of production and there are going to be problems. I was somewhat concerned about buying a first model year vehicle - however I am very pleased with the vehicle and the service I have gotten. |
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| Doombringer |
Anyone got a copy of the TSB for the radio reception?
It's not really a problem for me... reception -could- be better, but I think the problem is in fidelity. Sounds kinda hollow at times. I've heard this is just how the reception is and I have to deal with it :P |
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| strummer2k |
| Is this something we can fix ourselves or does it have to be taken into the dealer? |
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| Doombringer |
quote:
Originally posted by strummer2k
Is this something we can fix ourselves or does it have to be taken into the dealer?
That's exactly what I'm wondering. The last information I heard about this TSB required the entire headliner (ceiling) to be removed to make the adjustment.
I think either way you slice it, it is a dealer fix. |
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| hfelknor |
Looks like a DIY to me.
Simply pop the sunroof control panel out (If you have it) and the bottom of the ant mount should be right there.
Now if you don't have a sunroof............I would asssume you have a map light assy?
I see no reason that one would have to remove the headliner.
Homer |
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| Doombringer |
| I hope it is an easy procedure :) |
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| Dookie |
| I think I'm having the same starter problems with mine, only they are intermittent. Does anyone else have this problem? |
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| strummer2k |
| hfelknor - do you have the details of the TSB? Is it simply a matter of tightening the antenna bolt once you get the sunroof control panel off? |
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| hfelknor |
I don't have the TSB 03059
but I believe very strongly that the problem is a poor ground connection at the base of the antenna.
I believe the fix to be to torque down on the nut to cause the nut or washer to "bite" into the roof.
Homer |
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| Enforcer |
EL03-022 NTB03-059 June 5, 2003
2003 MURANO; POOR AM/FM RADIO RECEPTION
APPLIED VEHICLE: 2003 Murano
APPLIED VINS: vehicles built before: JN8AZ08T63W115491 JN8AZ08W33W227563
APPLIED DATE: vehicles built before April 09, 2003
IF YOU CONFIRM:
A 2003 Murano has poor radio reception (station fades and/or static is present) for AM and/or FM modes, AND Both the CD player and cassette tape player operate correctly.
ACTIONS:
Torque the antenna mounting nut (located above the map lamp assembly) using the specification given in the SERVICE PROCEDURE starting on page 2.
Figure1:
1. Remove the map lamp assembly. Refer to the BT section in the appropriate Electronic Service Manual, if needed.
2. Using a 22mm crow's foot and 6 inch extension, torque the antenna mounting nut to 44 to 71 in. lbs. (5-8 Nm). |
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| GMTURBO43 |
| I have the TSB if anyone would like it e-mailed to them. Although the previous message does a great job :) |
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| Dookie |
| I would like to check the torque on the antenna nut, but I don't have a 22mm crowsfoot.... |
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| JEME |
| I can provide the TSB number on the rocking seat issue. I had my in today and they ordered a new seat part. It does require a replacement. |
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| GMTURBO43 |
| I'd like to have the seat TSB as our dealer said they couldn't duplicate it (and neither can I - but someone who gets more seat time than I do can). |
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| dmako |
I like to have the TSB for the rocking seat, please post. And if anyone can scan into a PDF that would be great.
quote:
Originally posted by JEME
I can provide the TSB number on the rocking seat issue. I had my in today and they ordered a new seat part. It does require a replacement.
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| thecanuck |
quote:
Originally posted by dmako
I like to have the TSB for the rocking seat, please post. And if anyone can scan into a PDF that would be great.
Ditto. JEME, can you provide the PDF? |
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| JEME |
Sorry - it has been a day or two since I have been on the site - I have the TSB but no scanner - I can post the number on Friday when I return home from the business trip I am on - thanks!
Look for the information on Friday. |
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| Enforcer |
| Do you have a digital camera or fax? |
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| darrylburke |
TheCanuk..
Like you I took my Mo in for the 24K service and took out my "laundry list" of things that I wanted them to check.
1) Low tire pressure..
- They adjusted the tires to 32 PSI COLD (-6) so above 0, my tires are now 37. :S a bit high for me, but better then that annoying buzzer..
2) Drivers door seal was leaking air
- They adjusted the door stop, and fixed the problem
3) "stiff" power steering
- this is the third time I've brought it in, and no luck yet again.. they even contacted Nissan tech.. I mentioned that one other person got the problem to go away by replacing the alternater, so they are calling Nissan to check/suggest it, and see if that helps. maybe next time they will try it for me.. I'm going to call the dealer back to see if they have heard back from Nissan on it.
4) noticed the rear wiper "stoped working" one time.
the rear wiper motor is not that strong, and if it gets frozen with ice (to the window) it will stop the arm from moving, the motor has a fuse which will "blow" if the motor heats up to much (from not being able to move) it will reset once the motor drops in temp (about 10 mins later) (this was what I experienced, so now I make sure it's clean before I turn it on..) |
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| thecanuck |
darrylburke,
Thanx for the forewarning on the rear wiper. This will undoubtedly happen at least once to me this winter, especially over Xmas visiting the in-laws WAY north.
An update on the work done and the problems, now that it has been a week and a COLD week:
1. Driver's "rocking chair" seat -- still solid.
2. FM radio -- reception is much improved.
3. Window/door rattle -- still quiet. If it has been quiet after a month, I'll get the mechanic to give me a step-by-step of what he did.
4. Power steering failure -- still hasn't happened (that I can remember) since the alternator change. Fingers crossed.
5. Starter "overcrank" -- still hasn't happened (that I can remember) since the alternator change. Fingers crossed. The mechanic said he didn't do anything to it, nor does he think the alternator would have any effect per say, but who knows. He says he's going to research it a little more.
6. Squeaky brakes -- damn things are still there, though not as bad. Nissan is going to have to address this. |
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| darrylburke |
quote:
Originally posted by thecanuck
6. Squeaky brakes -- damn things are still there, though not as bad. Nissan is going to have to address this.
anyone know if th3e break pads are metalic?? if they are., then there is nothing you can do about it.. |
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| hfelknor |
Corvette Brakes are metallic.
They don't squeak.
Homer |
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| darrylburke |
actually according to the dealer, they are semi metalic which are lower in metalic material (hence lower squeek).. take a porsche which has a high metalic percentage, and they squeek quite a bit..
I don't know what the exact classification of the MO's pads are (they do not list the type in the service manual) |
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| MVTCFP |
I thought I was totally exempt from the dreaded squeaking brakes. Last week I was slowly pulling out of a parking spot and heard a loud, long squeak. I thought, "damn I joined the squeaker club". It turned out my parking brake was still partially engaged. I fully released the brake and the squeaking stopped.
Maybe, just maybe, those with squeaks, need the parking brake adjusted? Just my 2 1/4 cents.
:headslap: |
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| hfelknor |
"according to the dealer, they are semi metalic "
I used your nomenclature because I didn't want to get in a big discussion.
NO car selling for less than $50,000 uses carbon mettalic brake pads.
Of course yu can, in certain applications fit them as aftermarket.
But MANY cars use semi mettalic brake pads. And their brakes don't squeal.
In any event it really doesn't matter what we think.
Nissan thinks it is a problem and are trying to fix it.
Homer |
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| Chezman29 |
70% of vehicles today are using the SAME break pads. The problem is the application and how they are engineered.
Just like anything else, it is HOW they are rubbed that makes the sqeaking.
Nissan will figure it out. Its an engineering issue though, and has NOTHING to do with the type of material being used.
Chez |
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| darrylburke |
I'm not sure how many people have this problem, but I don't have it. (this is a general question I'm asking nothing specific, to start a argument, just a thought that came to mind when I read your answer) .. but..
I know that I havn't seen it as a very common complaint, so how can we determine if it was an engineering problem. my first thought would be more of a manufacturing problem (Quality of that exact pair of pads) rather then a design issue. like you said, if the pads are that common, the "bugs" should have been worked out of the design ages ago..
I would think that you would have a better arguement with Nissan (in terms of getting them to fix it sooner) if you could show that it was more likly a "bad run" of pads which could easily be fixed by changing them.
it would be harder to show it was an engineering problem, and needed to be redesigned, if they agreed to the "design" arguement, they could easily say, "well if its a design problem, there is nothing I can do, until the agree and fix the design, until then you have sqeeky brakes".....
to me it would make sense to try the first approach..
quote:
Originally posted by Chezman29
70% of vehicles today are using the SAME break pads. The problem is the application and how they are engineered.
Just like anything else, it is HOW they are rubbed that makes the sqeaking.
Nissan will figure it out. Its an engineering issue though, and has NOTHING to do with the type of material being used.
Chez
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| Doombringer |
Good to hear about the rear wiper. It had a ton of snow on it today and I almost didn't clean it off, but then opted to. I would've rear-defrosted before I turned it on anyway, but it pays to know.
Also good to hear that some window rattles are fixed... definitely share this info if you can get it. TSB procedure or not? |
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| darrylburke |
speaking of common problems..
has anyone noticed that the alumimum trim around the radio is easy to dent..
I noticed a few small dents (from my keys I guess??) |
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| hfelknor |
Well I agree with both of you.
First Darryl
The immediate problem is probably manufacturing.
The way I see it, and I have seen this in other things besides brakes, is that there are a set number of variables in the manufacturing/assembly process.
And if you get a PAD A that has a certain profile and happen to mate it with a Piston C and a caliper B, you get a squeal of "sympathetic parts".
This is simplistic, but illustrates how the same brake components can generate different characteristics.
Then Chez
Engineering really caused this problem
Some part (or two) was not spec'd as close as was really necessary, maybe. Or maybe testing was not sufficient or maybe it was just the old "break down in communication" that allowed some Junior Engineer to write a memo on this problem only to be ignored by upper management.
Hey, if it can happen to a space shuttle, it can happen to a Murano.
In any event, it will be engineering that will solve this problem IMO.
They will either be able to identify the the parts that are causing the problem and either spec a different part or a closer or different tolerance for the existing part.
OR they will be able to show manufacturing how to ID the proper parts for mating on each car. Obviously this is not as good.
Obviously the whole thing will hinge around Nissan's commitment to fixing these problems in a timely manner. |
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| Eric L. |
| Brake squeal can also be caused by improper application of the goo that goes on the backing of the brake pads and shims. Now we know the shims are factory parts, but without a good brake grease, they will squeal like pigs. This was the same way for my Maxima with the factory brake setup. When I changed my pads I applied a generous helping of CRC Brake Antisqueal compound, the "red goo" and from that day I have used the goo and factory shims on every brake job on every car i've done. No squeaks yet! |
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