| crunchberry |
My 2003 Murano, 52,000 miles on it - will no longer go into reverse! Even my husband is stumped on this one. Its Saturday and the service centers are closed till Monday - of course! Decided to ask here if anyone has heard of this problem.
It will go in forward - no problem. My reverse started acting a bit strange 2 weeks ago - took its time to "enable" the reverse. Now - even if you floor it - it wont move. Just burns something.
We got this car since I have had trouble with 4 other American cars and having to replace tranny's at 70 and 80,000 miles - so my husband said this would NEVER happen to the Murano since it doesnt HAVE a tranny??? Anyway - he had to go on a business trip and I am now stuck with a car that will only go forward!
HELP??? any body else have this problem? Just put 1,600 in the car for service, brakes and tires a week ago - so really do NOT need an expensive repair.....
Crunch - stuck in the boonies of Cleveland, Ohio |
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| hfelknor |
Calm down.
If there is a non repairable probem with the Transmission (Very likely), it is fully covered under warranty. The warranty on the transmission is 5 years or 60,000 miles. You are safe.
Sorry that this is happening, but Japanese cars have bad transmissions too. Some, like Honda's, can have even more transmission problems than American cars.
and tell hubby that you learned something while he was gone.
The CVT in your Murano stands for Continuously Variable TRANSMISSION.
Homer |
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| crunchberry |
Thanks Homer. Your Mo looks exactly like mine. This is the first thing that has gone wrong with the car - so not complaining - its just why does it have to be the Transmission!! lol.
Ok - so its under warranty? Thought it expired at 36,000 miles - but will take your word for that.
Any idea what it might be since it still goes forward perfectly?
Would a belt slip or break in this CVT thing? Yes - I am blonde - I admit it freely!!
Thanks again - been googling for this problem and not finding anything yet.
Crunch |
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| mgthe3 |
most auto transmissions have problems with reverse first. It is also an indication of low fluid.
Dunno why or what the CVT would be doing to not reverse though. |
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| hfelknor |
I don't have a clue. I would not speculate at this time.
Here's the problem.....
CVT is a "new" technology (At least for this class of car in this country) and as such, there is no program whereby Nissan will even attempt internal repairs to the tranny. Therefore, although there have been several transmission failures here (out of 1000 plus Muranos), we have not been able to build a knowledge base of the thing.
Try like heck to get a loaner (if you need one).
It is not unusual for a transmission repair/replacement to take a couple of weeks. It is almost certain they will have to order one.
The overall warranty on the car is 3yr/36,000.
But the powertrain is 5yr/60,000 so don't worry about it.
Homer |
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| crunchberry |
Just saw the thread on the failed CVT's - now that I know what they are called!
I just had my 30,000 mile service work done a week ago and since then its gotten worse by the day. Saw in the failed CVT thread another guy that said he had his 30k service work done and then he had CVT problems. I wonder...
Dont know what they do for the 30k service - but it is kindof coincidental....
My transmission failures were always in forward so this is strange that its just the reverse portion. Thats why my husband was totally stumped.
Actually - if its the CVT as you call it - he will be eating crow for a long time since he is the one that picked out this car for me because of the transmission.
Oh this will cost him - lol.
Crunch |
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| njjoe |
quote:
Originally posted by crunchberry
Oh this will cost him - lol.
Crunch
:21:
On a serious note... I am a little confused. You say your MO has 52,000 miles yet it just had a 30,000 mile service done last week?
-njjoe |
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| Enforcer |
| Theres always the chance its something simple too like a linkage adjustment according to the SM but ah...I'm dyin here, I just gotta ask...why are you so tough on trannys? :22: |
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| crunchberry |
quote:
Originally posted by Enforcer
Theres always the chance its something simple too like a linkage adjustment according to the SM but ah...I'm dyin here, I just gotta ask...why are you so tough on trannys? :22:
1. I am cute
2. I have a lead foot
3. I am blonde
4. I like to get to the shopping malls - NOW.
5. see number 2
6. Trannys dont like me??
7. I wish to God I knew the answer to this question!!!
8. I do have a 64 convertible mustang that I have NOT wrecked the tranny on!! The ONLY car I have owned that I haven''t killed yet. |
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| Kris |
quote:
Originally posted by crunchberry
1. I am cute
2. I have a lead foot
3. I am blonde
4. I like to get to the shopping malls - NOW.
5. see number 2
6. Trannys dont like me??
7. I wish to God I knew the answer to this question!!!
8. I do have a 64 convertible mustang that I have NOT wrecked the tranny on!! The ONLY car I have owned that I haven''t killed yet.
LOL!:2: :2: :2: |
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| crunchberry |
quote:
Originally posted by njjoe
:21:
On a serious note... I am a little confused. You say your MO has 52,000 miles yet it just had a 30,000 mile service done last week?
-njjoe
1. I am blonde
2. yes I am repeating - but I have NO other excuse for having my 30k service done at 52,000 miles other than I needed new brakes and the Nissan guy said - oh - you haven't had your 30k service done. And I was - oh - do I need service at 30k miles?? What about just giving me my 50k service. Nissan guy said - we dont have a 50k service but we do have a 30k service. So I get the 30k service and in 8,000 miles I supposedly should have my 60k service - did I mention I am blonde? :)
so moral of this story is if you dont get your 30k service done, your cvt tranny decides to get even with you and only go in one direction...... |
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| Enforcer |
LOL!
Well I would think the full 60k service in another 8000 miles would pretty much be a waste. You might have them tailor it based on that if you do go in at 60k.
Interesting observation on the relation to the service and subsequent trouble. Thats not hard to believe and has a familiar ring to it. |
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| Kris |
crunchberry,
1. you are blond
2. you said it
3. you are not "typical" blond ;)
4. it really is an interesting discovery - 30k service and CVT troubles
5. I do not think 30k service has anything to do with CVT problems, unless Nissan dealer takes............oops! I almost said too much!
6. 30k service is not much more than oil change ad some "inspections".
I really am interested in what really happened to your CVT. We know so little of failure modes of these type of transmissions.....Nissan keeps "tight lips"...........
PS. You are anything but a "stereotypic: blond! And no, I am not chauvinistic, some of my best workmates are women .... |
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| pcs15394 |
| I am wondering if they changed the CVT fluid at the 30K service. Isn't that one of the major features in the 30K service, or is that the 60K?? Maybe possible that they did not put in CVT Fluid but regular Tranny Fluid.:eek: |
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| pcs15394 |
| Okay I looked at alot of different posts on this board and it seems as though the CVT fluid can be changed at 30K or 60K, but there is no clear answer. Crunchberry - If I were you I would look at your receipt from the service you just had done and see if they messed with the Tranny. Just in case there are any issues with them fixing your problem. |
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| crunchberry |
quote:
Originally posted by Kris
crunchberry,
1. you are blond
2. you said it
3. you are not "typical" blond ;)
4. it really is an interesting discovery - 30k service and CVT troubles
5. I do not think 30k service has anything to do with CVT problems, unless Nissan dealer takes............oops! I almost said too much!
6. 30k service is not much more than oil change ad some "inspections".
I really am interested in what really happened to your CVT. We know so little of failure modes of these type of transmissions.....Nissan keeps "tight lips"...........
PS. You are anything but a "stereotypic: blond! And no, I am not chauvinistic, some of my best workmates are women ....
Actually - I swear I can be the blondest person on the planet sometimes. I actually have TWO engineering degrees and now have an accounting degree - but my husband has NO idea how in the world I pulled those off. I really dont know either sometimes! I like accounting a lot better than doing blueprints and plant layouts thats for sure. but boy do you lose it fast if you dont use it.
I am going to check my reciept on the tranny fluid. Also will let you guys know what they say about it goign into reverse only.
I appreciate the help VERY much. |
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| njjoe |
Ms. Crunchberry-
If you could, please take a look at the paperwork from your recent 30,000 mile service. I would be very interested to see if 1) there is any mention of the CVT or Trans fluid being changed, and 2) any mention of "MATIC D" or "NS-2" under the materials or parts-used section.
In many shops, the task of changing oil and fluids is given to the least experienced workers, leaving the diagnostic and major work to the experienced mechanics. It is possible some knucklehead may have replaced your CVT fluid with the wrong tranny fluid. That would be hard to prove without actually sampling the fluid, but the information on your paperwork could give us some idea if that scenario is plausible.
If there is no evidence of the wrong trans fluid being used, it's not a problem for you because Nissan will still replace the CVT under the 60,000 mile Powertrain warranty. However, if there is evidence that they used the wrong fluid, then you may have a legal case against them, or at the least be able to negotiate a free "upscale" loaner car for the duration of the repair.
BTW-I assume the 64 Mustang is a "garage-queen", correct? I figure that's the reason it's tranny has lasted so long. :2:
-njjoe |
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| crunchberry |
quote:
Originally posted by njjoe
Ms. Crunchberry-
BTW-I assume the 64 Mustang is a "garage-queen", correct? I figure that's the reason it's tranny has lasted so long. :2:
-njjoe
Ok - checked my paperwork - they did the radiator, wiper blades and inspected for the 30k service - not much. Wow - 289$ for that.
As for my mustang - my dad bought it in 67 and yes - its a garage queen. He gave it to me for my wedding present - yes he was an incredible father.
But the clutch and stick need to be replaced and its at 82k miles.... Thats not considered the tranny is it?? Please tell me its not - I am just now connecting the dots.....
:eek:
Crunch |
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| Kris |
In general there are two types of “trannies”: automatic and manual.
Automatics have torque converters and do not require clutch.
Manual transmissions are commonly referred to as “Sticks”.
If you need to have “Stick and clutch” done…….hm…….Back to tranny!
You can add this one to your list…
Sorry to be a messenger… |
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| njjoe |
Ms. Crunchberry-
Don't sweat it. The clutch on your manual transmission Mustang is a consumable component, similar to the brakes. The friction material on the clutch plates eventually wears thin, which causes the plates to slip. Replacing the clutch is a relatively inexpensive task (as compared to replacing the whole tranny).
-njjoe |
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| zebelkhan |
quote:
Originally posted by njjoe
Ms. Crunchberry-
Don't sweat it. The clutch on your manual transmission Mustang is a consumable component, similar to the brakes. The friction material on the clutch plates eventually wears thin, which causes the plates to slip. Replacing the clutch is a relatively inexpensive task (as compared to replacing the whole tranny).
-njjoe
But Crunchberry said "needs clutch and stick". Kris is right. You need a tranny on that one too.
On the MO issue, the transmission is covered under warranty unless they determine that the damage is caused by neglect, meaning not servicing it properly or on a timely fassion. In a way that $289 may save you expenses as you can now blame the dealership for:
A: not checking fluid level when you had them service the car if in fact it turns out to be low and therefore causing the problem.
B: not detecting problems with the when they "checked" the transmission fluid during service, as that is what they were paid to do.
My dealer changed the fluid in mine and I had 35k miles on it. My guess is they thought it was needed. |
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| bob1 |
Dont know what they do for the 30k service - but it is kindof coincidental
They open the hood, go on a coffee break, change the oil, go to lunch, close the hood and say, yup, looking good, that'll be 400 dollars.:8:
Bob1 |
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| mgthe3 |
I asked them what they were gonna do on my 15k.
"Check Idle" Uhhhh, it's fine.
"Check timing" Uhhh, if the crank trigger fell off I wouldn't be here.
"Check fluids" Uhhhh, yep, their in there.
I say, that's ok, I have done what you needed done.
Now, rotate the tires and change the oil please.
:2: |
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| njjoe |
quote:
Originally posted by zebelkhan
My dealer changed the fluid in mine and I had 35k miles on it. My guess is they thought it was needed.
Z-man,
You're kidding right? You believe they changed your CVT fluid because they determined it needed to be changed? Left to their own devices many dealers would replace all consumables on the car at the earliest possible interval, regardless of condition, in order to make money.
-njjoe |
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| zebelkhan |
quote:
Originally posted by njjoe
Z-man,
You're kidding right? You believe they changed your CVT fluid because they determined it needed to be changed? Left to their own devices many dealers would replace all consumables on the car at the earliest possible interval, regardless of condition, in order to make money.
-njjoe
You see, I have to give them the benefit of the doubt........:2: |
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| Kris |
quote:
Originally posted by zebelkhan
You see, I have to give them the benefit of the doubt........:2:
Now I am sure you are kidding............or are you;)
Nothing surprises me anymore.....:( |
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| crunchberry |
Car drove perfect over to the dealership this morning. Just wouldn't reverse as usual. Had fun trying to explain that was why I parked weird at the dealership - told them I had to park it that way or they would be pushing it out. Nobody listens!! lol.
They gave me a brand new Altima to drive which I thought was super nice of them.
Should of held my breath.
Got a call at 4pm - its def the transmission and its nothing I could of done they assured me.
They then asked for their car back!! NOW. I think they were afraid of the tranny in their new car.
So now I am driving a car from Enterprise Rental - a very DIRTY used Nissan Sentry?? Not impressed at all - and the car was filthy that they gave me - ughhhh...
Anybody have any ideas on how long this takes? The service guy had NO idea!
I have a car - so not stranded - and its under warranty - so I am a happy camper........ |
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| njjoe |
Whoa Nelly!! They gave you a loaner car and then demanded that you return it that very same day?!? What was their rationale for demanding that you return it? I would have told them to come and get it if they wanted it that bad.
Are they reimbursing you for the rental?
Nissan Customer Service... an oxymoron if there ever was one.
-njjoe |
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| Kris |
quote:
Originally posted by njjoe
Nissan Customer Service... an oxymoron if there ever was one.
-njjoe
After a call and a letter I received from them I have to say Joe, you have summarized it nicely! |
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| zebelkhan |
quote:
Originally posted by Kris
Now I am sure you are kidding............or are you;)
Nothing surprises me anymore.....:(
:2: |
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| Nizmo |
| Wow, some party~ LMAO... |
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| crunchberry |
Wow - it states to replace the CVT fluid at 30,000 miles! Well - I don't see it on my bill at all - and I was at 52,000 miles. They checked all sorts of things - but I dont see CVT mentioned ANYWHERE or if they even checked it.
Also - Nissan is paying for my rental car - BUT I can not take it out of Ohio (and I have to go to Pennsylvania at end of this week - haven't figured that one out yet) and I can only drive 150 miles a day on it.
Its thru Enterprise who usually let you do unlimited mileage and any states - but maybe thats their agreement with Nissan I guess.
I am wondering if I call them and ask if I could take it to PA. We are picking up my husbands new car..... Yes he bought it in Pennsylvania - long story....
Crunch:2: |
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| Kris |
PM stands for Premium Maintenance. It is to be followed only if a vehicle is driven in adverse conditions. For normal driving S1 is more than sufficient.
Latest from Nissan is that CVT fluid is to be changed only if conditions warrant it. It can be checked with CONSULT II tool. |
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| biggun |
quote:
Latest from Nissan is that CVT fluid is to be changed only if conditions warrant it. It can be checked with CONSULT II tool.
When I got my 15,000 mile service the service guy told me that they had a Mo with 65,000 miles on it that had CVT wear of only 15,000 miles. He had no answer for me when I asked him, how can that be?
They must of put the Mo on the consult II, which indicated that the CVT fluid was in a condition as if it had 15,000 miles on it.
I wasn't sure what the guy was smoking at that time. But I guess now he may of been telling the truth. |
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| njjoe |
trannyCRUNCHer-
I have found Enterprise to be the most accommodating and flexible of the major car rental companies. In fact if it weren't for them I would never have gotten a MO. I needed a rental, saw the MO in their lot and asked if I could rent it for the week. I liked it so much I kept it for an additional three weeks and then bought my own 6 months later!!
I've rented from Enterprise approximately 20 times, and every time they ask me me if I intend to leave the state. Sometimes I say yes, other times no. Either way it has never affected the rates. I suggest giving them a call and see if there are any issues with you taking the car to PA for a day. I'd be surprised it there were.
BTW, I am still annoyed that the Nissan dealer gave you a loaner and then demanded it back the same day!! That is ridiculous!!
-njjoe |
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| Cacique |
Crunchberry:
Who is your dealer here in Cleveland... Are you east side or west side? I am new to the MO and have not had a dealer visit yet. Want to get your feeling on yours...
Cacique |
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| crunchberry |
quote:
Originally posted by njjoe
trannyCRUNCHer-
I have found Enterprise to be the most accommodating and flexible of the major car rental companies. In fact if it weren't for them I would never have gotten a MO. I needed a rental, saw the MO in their lot and asked if I could rent it for the week. I liked it so much I kept it for an additional three weeks and then bought my own 6 months later!!
BTW, I am still annoyed that the Nissan dealer gave you a loaner and then demanded it back the same day!! That is ridiculous!!
-njjoe
First off - I was ASSURED by the service guy it was NOT my fault.... couph couph over here..... drum rolls please. I might of forgot to mention to him my previous history with trannies tho.....
Thats cool about enterprise - wil give them a call.
I did promise the service guy I would bring back the car if they needed it - I think he got in trouble with giving me a brand new car. And this service guy has been AWESOME.
Crunch |
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| crunchberry |
quote:
Originally posted by Cacique
Crunchberry:
Who is your dealer here in Cleveland... Are you east side or west side? I am new to the MO and have not had a dealer visit yet. Want to get your feeling on yours...
Cacique
Nissan Great Northern - in North Olmstead.
Service guy - Chuck Navin - he is excellent. Absolutely no problem with him - best service guy at a dealership I have dealt with actually. Highly recommend.
I do NOT recommend Archie Nissan in Elyria (they are moving to Sheffield I think). Service just mediocre and they were supposed to order a warranty part for me - never came in. No follow thru.
I bought my car thru Great Norther Nissan.
Where did you buy your MO?
Crunch |
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| Cacique |
quote:
Originally posted by crunchberry
Nissan Great Northern - in North Olmstead.
Service guy - Chuck Navin - he is excellent. Absolutely no problem with him - best service guy at a dealership I have dealt with actually. Highly recommend.
I do NOT recommend Archie Nissan in Elyria (they are moving to Sheffield I think). Service just mediocre and they were supposed to order a warranty part for me - never came in. No follow thru.
I bought my car thru Great Norther Nissan.
Where did you buy your MO?
Crunch
I did buy there. I guess you meant NISSAN of North Olmsted. The buying experience was excellent as well...
Next time you see a 2006 Midnight Blue SL look for me:D
Cacique |
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| crunchberry |
ELEVEN THOUSAND DOLLARS!!
I have to repeat this one....
$11,000.00
THIS is what my bill would of been if it would of been 7,500 miles later.....
HOLY ****AKE MUSHROOMS!!!!
ok - one more time - drum roll please.....
eleven - 11 THOUSAND 1,000 DOLLARS.
One Transmission $5,000
One Transfer Case $3,000
Labor to take car totally apart and put it back together $3,000
and the enjoyment of typing this out $ PRICELESS
Thank God I have mastercard that has a LIMIT!!! and they didnt ask for it!!
Holy Carp!!
Thats more than half the value of my car!!!
What would you guys have done if it wasnt under warranty??
I think I would of left it in downtown Detroit with the keys in the ignition and tell them to just go forward.....
Crunch |
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