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Won't take gas - Click HERE for Original Thread
marts
My wife drives an 06 Murano. We have experienced a recurring problem. Sometimes the vehicle won't take gas when we try to fill it. The pump at the service station will click off and when we try to start it up again it clicks off right a way. Obviously, this is a problem. We have had it into the dealer several times. They have replaced the fuel tank, valves, neck,.... to no avail. Nissan sent an engineer to look at the vehicle. They thought the problem was resolved but now it is occurring again. Problem is that the symptoms are sporadic and cannot be replicated at the dealership every time. Tried to fill it up this past weekend after a trip and it took three gallons before shutting off. Tried a second service station and we got an additional gallon in after the pump shut off several times-- still only a quarter tank in the vehicle!!!!

Anyone else have this problem?
njjoe
marts-

Try filling the tank with the nozzle at three-quarters open. It will take a minute longer but should enable you to fill the tank.

-njjoe
marts
I have tried that and I have tried barely pushing the pump handle (1/4?) as well- same issue. Multiple pumps, multiple service stations. The only thing I have not tried is taking a gas can and manually force feeding it.
njjoe
marts-

That is odd, very odd. They have replaced the fuel tank and filler neck yet you are still having problems. There is nothing in the fuel path to restrict flow.

I have filled my tank 42 times (I track fuel usage) and have had a problem only once, and that was almost a year ago.

I wish I had a good answer for you, but I am stumped.

I have attached an exploded view of your MO's fuel tank assembly so you cab visualize what your dealer has replaced.

-njjoe
marts
They have also blown out the evap lines a couple of times. Evidently these get filled with fuel as a result of the problem (another symptom). I originally thought it might have to do with the sensitivity of the pump, but the fact that it happens at multiple service stations seems to rule this out. If it is indeed related to pump sensativity, Nissan has made a terrible mistake in the design (since it seems to be widespread among service stations).
manitoba murano
Several of us had this same problem in 06's. I never actually had this fixed, but mine seems to have corrected itself after about 10 tanks. I only fill up every two to three weeks, so I can't be certain that this is fixed, but I think it may be.

I have had the problem at all four stations that I have used, and have had successful fillups at three of these stations since the problem seems to have disappeared.
NELSON
I have the same problem, but I thought that it was the pump's fault and so did the gas attendant. It's not as severe as your's. This has probably happened about 4 times since january... so I know i won't be able to "reproduce the problem" in front of them. :p
wa4qfy
Personally I think it's the nozzle, because I never had the problem when I lived in Alabama because we did not have the evaporative recovery fillers like I have in the St Louis area. Ever since I moved up here to St Louis area in July it happens to me about every other time I fill up. I seem to be able to get around the problem, by holding the filler handle so it starts VERY slowly and gradually increase the speed until I can get the first catch to latch on the filler.
bkburns
quote:
Originally posted by manitoba murano
Several of us had this same problem in 06's. I never actually had this fixed, but mine seems to have corrected itself after about 10 tanks. I only fill up every two to three weeks, so I can't be certain that this is fixed, but I think it may be.


I have almost 11,000 miles on my Mo - 6 months old - and I still have this problem on almost every fillup.

Sigh.:headshake
hfelknor
quote:
Originally posted by bkburns


I have almost 11,000 miles on my Mo - 6 months old - and I still have this problem on almost every fillup.

Sigh.:headshake




You have far more patience than me.
This problem can absolutely render the Murano useless as a long distance cruiser, which is what the Murano does best, IMO.



Homer
bkburns
quote:
Originally posted by hfelknor

You have far more patience than me.



I am extraordinarily patient, provided I get my own way in the end. Beware the fury of a patient man.

;)
njjoe
I think the problem is you guys are all amateurs. Here in the garden state of New Jersey we have professional gas station attendants who are fully trained in the proper use of the gas station nozzle. :D We are one of the few states in the US where it is illegal for the driver to pump his own gas. This is a nice service especially in the dead of winter during a howling storm. :D

-njjoe
Gonzo
quote:
Originally posted by njjoe
I think the problem is you guys are all amateurs. Here in the garden state of New Jersey we have professional gas station attendants who are fully trained in the proper use of the gas station nozzle. :D
-njjoe




:2: :2: :2:
Ctx
quote:
Originally posted by njjoe
I think the problem is you guys are all amateurs. Here in the garden state of New Jersey we have professional gas station attendants who are fully trained in the proper use of the gas station nozzle. :D We are one of the few states in the US where it is illegal for the driver to pump his own gas. This is a nice service especially in the dead of winter during a howling storm. :D

-njjoe



What is the price per gallon up there in NJ these days? I'll be taking a road trip through in the next month...
njjoe
quote:
Originally posted by Ctx


What is the price per gallon up there in NJ these days? I'll be taking a road trip through in the next month...



I have seen it as low as $2.01 for regular at WaWa in Toms River, NJ. How does that compare to your area?

The following link will take you to a site that lists the current lowest gas prices in most parts of the US and Canada. http://www.gasbuddy.com/gb_index.aspx

-njjoe
Ctx
quote:
Originally posted by njjoe


I have seen it as low as $2.01 for regular at WaWa in Toms River, NJ. How does that compare to your area?

The following link will take you to a site that lists the current lowest gas prices in most parts of the US and Canada. http://www.gasbuddy.com/gb_index.aspx

-njjoe



Actually.. a bit lower than what we've been seeing here in Austin. Well in my neck of the woods anyhow. In Houston I believe they have seen $1.99 at one station for premium. Makes me want to drive there to get my gas... if it weren't 150 miles away.. lol.
big-d
I have also had this problem from day 1. It was frusterateing standing in 20 below weather trying to fill up. I took it in for the check engine light and had them check it out. They said they cleaned the fuel line and it is better now.
njjoe
quote:
Originally posted by big-d
I have also had this problem from day 1. It was frusterateing standing in 20 below weather trying to fill up. I took it in for the check engine light and had them check it out. They said they cleaned the fuel line and it is better now.

Cleaned the fuel line?!? What the hell could be in it? Dirt? leaves?

I am glad it is fixed, but I think they are pulling your leg when they say they cleaned out the fuel line.

-njjoe
hfelknor
Boy, if pouring 10-20 gallons of gasoline through it every week or so, doesn't clean it, what will?


Homer:rolleyes:
Gonzo
quote:
Originally posted by njjoe

Cleaned the fuel line?!? What the hell could be in it? Dirt? leaves?

I am glad it is fixed, but I think they are pulling your leg when they say they cleaned out the fuel line.

-njjoe



Perhaps there were referring to the evap lines. I always had a theory for those with this issue that its the escaping gases cause the pump to trigger due to the evap lines.
Eric L.
quote:
Originally posted by Gonzo


Perhaps there were referring to the evap lines. I always had a theory for those with this issue that its the escaping gases cause the pump to trigger due to the evap lines.



Agreed, although I have no proof for this idea either.
rjardine
Perodically I have experienced the same problem. But my last few fills have been trouble free. I am thinking there is a bend in the fuel filler pipe which causes a splash back that is just enough to cause the nozzle to shut off.

But twisting the nozzle just a little so it is across the fuel filler in a 10 to 4 position, with the handle in the 4 o'clock position, seems to have solved my problem.
PlatinumPimpin
Oh man....I know this problem all to well...it's good to know that I'm not the only one out there...but then again...it sucks to know that other people are going through this same crap. All I can say is ....... LEMON THE BIYACH!!! I should've stuck with my Altima!
wicked
well today I went to the shell gas station to fill er up and I had the same problem that gas wouldnt go in and my wife said **** gotta to take her back so I jiggled the pump into the 4 to 5 O'clock position and she took gas but. What im worried about is the trip to mexico this winter since like in jersey you cant fill your own tank and im thinking there gonna slam it in there and spill gas all over. And I tried 87 octane on her today and boy she turns into a mule im going back to 91
Gonzo
quote:
Originally posted by wicked
...I tried 87 octane on her today and boy she turns into a mule im going back to 91


Did you really notice it so quickly? I would have thought that it would have taken a tank or two to get the new octane in system and remove the dillution?

One thought I've had for those with filling issues... what would happen if you inserted a long straw into the filler neck and then inserter the nozzel? Help or not or would it be dangerous in that gas my come out at a high rate from the straw?

I'm just thinking about increasing the venting and if it helps it might point in the direction of resolution.
PlatinumPimpin
I too have wondered about these home made fixes for the gas tank issue...I always come to the same conclusion....why the hell did I spend $39K on a car to come up with possible fixes for a stupid issue like this? C'mon...I thought that cars made in japan are supposed to be of better quality standards versus cars made here in the US.
wicked
Well she going to the dealer today to get some problems worked out
PlatinumPimpin
Mines goes in tomorrow for the fuel tank nozzle assembly to be changed as well as having the A pillar seals to be changed due to leakage when raining....eeeshh...just like I don't have anything else better to do but to take my car to the dealership all the time. One thing good though, I have been able to drive a significant amount to rental cars...the new 07 sport trac wasn't to bad as well as the infiniti fx...that was hot!!
Gonzo
quote:
Originally posted by PlatinumPimpin
I too have wondered about these home made fixes for the gas tank issue...I always come to the same conclusion....why the hell did I spend $39K on a car to come up with possible fixes for a stupid issue like this? C'mon...I thought that cars made in japan are supposed to be of better quality standards versus cars made here in the US.


Agree.... its just me trying to solve it before having someone do the work to ensure it is fixed correctly. Also it would provide good information to the dealer to help them fix it.

Its odd that some MOs have this issue while the majority don't.
Vegas
I just found this website this morning, and I am sooooo glad I saw this! I have the same problem, only occasionally.

I thought it was me!

My husband thinks I'm nuts. And a few gas stations I went to had me switch pumps!! Most attendents ask "Are you SURE you need gas????"
Grim
Had this happen once in the three months of owing my '06. I thought it was the pump too. Hasn't happened since (knock on wood).
mgthe3
I had a van that did this. I took off the filler hose assembly and gave it a look. nuttin there. I checked the vent line, perfect. I could actually see the gas come up to the filler neck when it was doing this. Always dreaded filling her up and was glad to sell her.

The Mo has shut off the pump on me several times early, once or twice even in the first gallon.
But, I just pulled the nossel of the pump out an inch and she filled perfectly. Some pumps are more sensitive than others I have noticed.

The van on the other hand was actually filling the filler hose completely to the top.
zurano
Unfortunately, I'm having this problem right now. It'll fill up to about 7/8 of a tank and the pump will shut off. It's annoying but not a big deal. I just have to figure out how much the tank can take. I ran it until it read *** miles to empty and I put in 17.8 gallons before the pump shut off. I've been too lazy to check the tank capacity but I suspect it'll take more than that. Like I said, it's annoying but not a bit deal.
Vegas
My MO ended up getting flatbedded yesterday to the dealer due to "contaminated gas"(don't want to threadjack here).

After the dealer told me they replaced the fuel pump, I explained to them the sit with it not taking gas, and they said they already fixed it. So I guess some dealers already know about it and fix it if you bring it in??? I will see what they say when I go to pick it up.
R_A_Riley
2007 SL AWD, 2300 miles

Same problem, every fillup.
Multiple station and pumps.

Running the pump slower has helped, turning the nozzle has not.

Rob
Grim
Ok, since my last post, it has happened several times at different pumps/stations.

What I've found to be the band-aid to the problem is what has already been mentioned. Pull the pump out, wait about 10 seconds, then put the pump in half-way and pump slowly.

It's irritating as hell. But, I found it's not a MO issue only. My 350Z does it too.
GripperDon
thanks makes all the difference in a proposed solution. :eek:
marts
Well, our Murano problem has never been resolved and it was more sever than others that have replied to this thread. The vehicle would sporadically not take gas. When this happened, it would be inpossible to fill the tank, period. None of the solutions mentioned worked. The dealer repeatedly attempted to fix the problem to no avail. The problem is now solved, for us anyway. Nisan bough back the vehicle under the lemon law. It was repurchased for full proice, including lisence, registration, etc, minus 10 cents per mile. We are now the prowd owners of a Toyota Sequoia.
njjoe
marts-

It's a shame you had such a bad experience with the MO. I can understand why you switched brands to Toyota.

I wonder how long it took for your dealer to put your car up for sale again. Hopefully the Lemon Laws in your state require the dealer to disclose the fact that your MO was reclaimed as part of the Lemon Law. If not, some unsuspecting buyer will have the same problems you did.

-njjoe
marts
I was thinking about the buyback and I was wondering how or if the vehicle title would be labeled or eamarked since it was bought back under MN lemon law.....

Anyone know or can check what has transpired using carfax?

the VIN is: JN8AZ08W16W517062. Intereted if anyone has info.
SagiRISK
Ok, I am in too....I had the same problem mentioned here....:3::3:

I probably filled up more than few hundred times at different gas stations for different vehicles but this is the first time i experienced something like this to happen.

I own a 2007 MO and it was my 5/6th refill at Costco gas station in less than a month and it happened for the first time last saturday.
I will probably go for gas in couple of days and will report if it happens again.

My MO is less than a month old...any suggestions for me? :confused: :confused:
njjoe
quote:
Originally posted by SagiRISK
My MO is less than a month old...any suggestions for me? :confused: :confused:

Reduce the flow rate. Most pumps nozzles have a three or four position lever that controls the flow rate. Use the second-fastest flow rate and see if that works.

-njjoe
muranokiwibru
try not poking the fuel nozzle fully in this improves the air flowing out.
It seems to work for me:D
wa4qfy
What's funny (if you can call it that) is it
happens to me every time it is cold with
blowing wind. Never when it's pleasant outside....
Anyway I find if I take the nozzle out
then back in, and very (I mean very)
slowly start increasing the flow till I reach
the first notch on the pump nozzle, it will
typically finish filling. But I have
experienced when it did it 4 or 5 times,
and finally said the heck with
it and finished filling up at another time..

Go figure.... Maybe it's static or humidity issue....
muranokiwibru
quote:
Originally posted by wa4qfy
What's funny (if you can call it that) is it
happens to me every time it is cold with
blowing wind. Never when it's pleasant outside....
Anyway I find if I take the nozzle out
then back in, and very (I mean very)
slowly start increasing the flow till I reach
the first notch on the pump nozzle, it will
typically finish filling. But I have
experienced when it did it 4 or 5 times,
and finally said the heck with
it and finished filling up at another time..

Go figure.... Maybe it's static or humidity issue....



Yes I do have to agree it does happen more when it is cold and there is a strong wind so it maybe where the sensor is located just I seem to fix it by pullling the nozzle slightly out
marts
JN8AZ08W16W517062 anyone? Can anyone carfax it?
FlyerNo9
quote:
Originally posted by wa4qfy
Personally I think it's the nozzle, because I never had the problem when I lived in Alabama because we did not have the evaporative recovery fillers like I have in the St Louis area. Ever since I moved up here to St Louis area in July it happens to me about every other time I fill up. I seem to be able to get around the problem, by holding the filler handle so it starts VERY slowly and gradually increase the speed until I can get the first catch to latch on the filler.


I'm also in St. Louis and have had this happen to me a handfull of times... I always blame it on the station.

I get it filled up but I usually have to go to a different pump and fill it very slowly.
craigster
I haven't had this happen on my MO but one of my other cars had a similar experience. On that car, it turned out that there is a flap in the filler system for the pollution system that closes off the fuel channel and if it fails to release sometimes, will block gas getting in. This helps keep the fuel system pressurized, I guess.

Was a tough thing to find but once fixed, no problems. Could the MO have the same?
njjoe
Good News!!!

Nissan released a TSB (07025) on April 04, 2007, that addresses the fuel filling problem. It involves replacing the fuel tank with a revised version (Rev. B). Here's a link to the TSB: TSB# 07025

Unfortunately it pertains only to 2006 models and a handful of 2007 (build date < 01/16/07) models.

Kudos to Nissan for acknowledging there is a problem and developing a solution. Now what about the 2003 - 2005 models?

-njjoe
SUNSPOT
Marts, it is a $30 fee for us to check. If you are interested, go to CarFax and do the search and let them know that this car is a lemon.

As of right now, it has 5 records. I assume that is 5 registered owners (you being one of them).

Good luck with your search.
shelland
quote:
Originally posted by njjoe
Good News!!!

Nissan released a TSB (07025) on April 04, 2007, that addresses the fuel filling problem. It involves replacing the fuel tank with a revised version (Rev. B). Here's a link to the TSB: TSB# 07025

-njjoe


How do TSB's work? Can we just contact a Nissan dealer? (FYI - I didn't purchase my MO from a Nissan dealer) I've now been to the gas station 3 times with my MO, and I've had the problem 2 of those 3.
njjoe
quote:
Originally posted by shelland

How do TSB's work? Can we just contact a Nissan dealer? (FYI - I didn't purchase my MO from a Nissan dealer) I've now been to the gas station 3 times with my MO, and I've had the problem 2 of those 3.

S-

How many miles on your MO? Less than 36K? If so, contact the dealer, explain your problem, mention the specific TSB, and ask for the work to be done under warranty. If it is more than 36K, you most likely will have to pay for the repair.

-njjoe
Eric L.
The best way to think of a TSB is a set of instructions for the dealer service dept to fix a common problem on a particular vehicle. It is not a warranty or a recall, although some repairs can be done at no cost, following the TSB, if your vehicle is still covered by the new vehicle warranty.
shelland
quote:
Originally posted by njjoe
S-

How many miles on your MO? Less than 36K?


13k - and I just picked it up last Wednesday
njjoe
quote:
Originally posted by shelland

13k - and I just picked it up last Wednesday


S-

At 13K you are still under the warranty umbrella. Call the local dealer, make an appointment, explain the symptoms, and when he says all MOs have the same problem just cite the TSB and inform him your symptoms match those outlined in the TSB.

Let us know how it goes.

-njjoe
muranokiwibru
Yes the the ***** is back
the tank fills but never full.
the other day it said only 61km left yeah ok sitting on E but fill it up it would only take 61 litres and I know it should of taken at least 75+
please don't forget this NEW ZEALAND so does the tb---- happen for nz
love hear One Mad Kiwi
njjoe
muranokiwibru-

Here's how I see it...

You have an 82-liter capacity gas tank. When the DTE display reads zero you have approximately 12 liters left as a reserve. Since your display read 61 km left that means you had approximately 8 liters left before the DTE display read zero. So let's see... An 82-liter tank minus the 12-liter reserve, minus the 8 liters on the DTE, yields 62 liters required to fill the tank. You indicated it took 61 liters. So what is the problem?

-njjoe
craigster
quote:
Originally posted by njjoe
muranokiwibru-

Here's how I see it...

You have an 82-liter capacity gas tank. When the DTE display reads zero you have approximately 12 liters left as a reserve. Since your display read 61 km left that means you had approximately 8 liters left before the DTE display read zero. So let's see... An 82-liter tank minus the 12-liter reserve, minus the 8 liters on the DTE, yields 62 liters required to fill the tank. You indicated it took 61 liters. So what is the problem?

-njjoe



:confused: A 12 litre reserve - really?
Eric L.
quote:
Originally posted by craigster


:confused: A 12 litre reserve - really?



How did you figure out the 12 liter reserve?
njjoe
quote:
Originally posted by Eric L.


How did you figure out the 12 liter reserve?


E-

When my DTE display reads zero I have determined that I have a shade over 3 gallons left in the tank. I consider that my reserve. Assuming all other MOs are roughly similar in that respect, I figure muranokiwibru has a shade under 12 liters left in his tank when the DTE reads zero.

-njjoe
Stoker
quote:
Originally posted by njjoe

E-

When my DTE display reads zero I have determined that I have a shade over 3 gallons left in the tank. I consider that my reserve. Assuming all other MOs are roughly similar in that respect, I figure muranokiwibru has a shade under 12 liters left in his tank when the DTE reads zero.

-njjoe



NJJOE
I once waited to the low fuel light came on till I filled up the Mo. When it happened I was fortunate to be 2-blocks from a station were I took 78 liters to fill, that left me with 4-liters ( little more that a USGAL = 3.94 lts/1 USGAL) for a reserve tank.

I personally do not let the fuel level go that low ,on the other hand, my wife likes to live on the edge, that why when I get the Mo the fuel level is always low.:8:
njjoe
oker-

I was basing my calculations at the point where the DTE display reads zero, not when the low-fuel warning lamp is illuminated.

-njjoe
muranokiwibru
thanks for your posts
yes I was thinking it about 10 litres+ which by my calculations is 10 X 6 or 7 k's = 60 or 70 before totally runs out of fuel.
the real fact is previously I have been able get 70+ litres it to it but at the minute it will only allow about 60 litres.
so what I am getting is about 480 for around 3/4 of a tank ie75 litres
480km divided by 75 ie 6.4km this is for every litre, this running around town but on a long trip I was getting over 10 or 11km per litre which isn't bad considering it was fully laden and more.

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