Wheel Lock Key Missing from 2010 Murano - Nissan Murano Forum
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post #1 of 16 Old 06-07-2014, 08:19 PM Thread Starter
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Wheel Lock Key Missing from 2010 Murano

My mechanic called & said he could not rotate/balance my tires because he could not find the wheel lock key. I had no idea what it was, so I called Enterprise Sales--where I bought the Murano eight months ago--and they were only willing to replace them with non-locking. Other than that they were useless. My question is, if my car is kept in my garage every night, should I just go with this, or buy the locking kind? I have alloy wheels, not sure what type get stolen? Thank you.
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post #2 of 16 Old 06-07-2014, 10:18 PM
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If you paid for it they should have provided you with the key. They should be able to order a new key.
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post #3 of 16 Old 06-08-2014, 09:18 AM
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I know in my glove box there is a white card with an 800 number on it and some numbers with on it with which to give them to order a replacement.
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post #4 of 16 Old 06-08-2014, 12:30 PM Thread Starter
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They won't do it for me, they said it was added by previous lessee and they won't cover it. I decided to take it up with the local Consumer Action at KGO TV in San Francisco to see if this will get their attention. We're not even talking about that much money, pathetic.

I can't find the card you mentioned.
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post #5 of 16 Old 06-08-2014, 05:36 PM
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Bad news for you - this is your responsibility. It's your car and if you didn't get a key lock with it, you should have done research about this immediately to either get one or have the locks taken off. (Or bug the seller for replacement locks immediately, not months later.)

Now granted, this is NOT something that comes to mind immediately after buying a car. But it is your responsibility, not the car place. Lock sets will come with a registration card that can be sent to the manufacturer - but many people are idiots and throw them out or lose them. I keep an accordion file with papers and receipts for every car, and the card goes in there - I also write the lock # in my auto record book or the car's owner's manual so it's accessible on the road. You didn't get a card - that's no fun, but not the fault of the car place.

This can be solved. Most tire places have a special socket that they can pound onto the locks and remove them (for a small fee, of course). Have a shop do this. and while you're at it, buy new wheel locks and install them when they come in.

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post #6 of 16 Old 06-08-2014, 08:09 PM
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Not a bad idea asking for the assist from KGO.....I hope they can do something for you. I'm with ya on this one, the seller should help you on this as a good courtesy gesture.
Don't you just luv how it's pointed out twice...."this is your responsibility"? Then mentioning what you could of done, should of done, and what he does. It's kinda like rubbing your nose in it huh?
Good Luck....it's an easy fix either way!

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post #7 of 16 Old 06-09-2014, 10:01 PM
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I don't intend to be mean, but to be accurate. Many car places would help as a courtesy, but I don't believe that they are obligated to do so.

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post #8 of 16 Old 06-09-2014, 10:53 PM
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I never had a set of locks on my Murano wheels and no harm ever came to them.

Why not go to the dealer and ask them to take them out for you. When I take my Prius to Toyota dealer I don't give them the wheel lock key (they came with the car) because they have a Master set in their shop. I am sure Nissan is the same way.

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post #9 of 16 Old 06-09-2014, 11:30 PM
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It is the same with my Nissan dealer. They never ask for my key-they have a master key set. I can't remember exactly what I paid for my Nissan wheel locks but it can't have been more than $20.

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post #10 of 16 Old 06-10-2014, 01:15 AM
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Quote:
Originally Posted by brooklynmurano View Post
It is the same with my Nissan dealer. They never ask for my key-they have a master key set. I can't remember exactly what I paid for my Nissan wheel locks but it can't have been more than $20.
Here is a set:

2009 Nissan Murano Wheel Lock Set | AutoPartsWarehouse

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post #11 of 16 Old 06-10-2014, 07:25 AM
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Garage
Wheel locks are a useless product sold to people that believe nonsense like "if mine is just a little more difficult a thief will bypass it". False. If your wheels are the ones a thief wants a set of locking nuts are not going to stop them. You're not talking about some junkie breaking your window to grab your GPS... wheel thieves roll up with jacks, electric impact guns and various other bits because they're much higher up the criminal food chain. The only people the locks are an inconvenience to are the owner of the vehicle and any shop that has to work on it.

Swap the locks for stock lug nuts and be done with it. Any shop worth damn will be able to bypass that lock like nothing.

I've got a set of damaged bolt removers that took a locking nut off a friends car just as easy as a regular lug nut.

https://www.youtube.com/watch?v=T7NY...el=accesstools
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post #12 of 16 Old 06-10-2014, 10:29 AM
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Quote:
Originally Posted by brooklynmurano View Post
It is the same with my Nissan dealer. They never ask for my key-they have a master key set. I can't remember exactly what I paid for my Nissan wheel locks but it can't have been more than $20.
That's interesting. Are those Nissan locks? If so, I could see how they might have a master set.

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post #13 of 16 Old 06-10-2014, 04:10 PM Thread Starter
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Thanks

Thank you for all the interesting and helpful responses. The Consumer people @ KGO in SF said they could not help me with this one. So I think I will just go with the stock lugnuts that Enterprise offered to pay for.

-Chris
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post #14 of 16 Old 06-10-2014, 10:51 PM
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Originally Posted by Pilgrim View Post
That's interesting. Are those Nissan locks? If so, I could see how they might have a master set.
Yes, they are Nissan locks.
Once, many years ago, I had a wheel come off a car I owned (a classic car) and luckily it happened just before I got on the freeway. The car had been parked for several hours in a public place and I can only assume someone saw the car and decided it would be fun to loosen the wheel nuts. So, after that, I felt the need to put on locking nuts- not to deter the "professional".

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post #15 of 16 Old 06-11-2014, 12:21 AM
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I think that's a good idea myself. Cast wheels are expensive enough that I have always run locks on them. You won't stop a pro, but you will deter stupid thieves, and the majority of thieves are pretty dumb and in a hurry.

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