[canWat]

DON"T BELIEVE YOUR LYING EYES

The 2013 Nissan Murano is not safe at any speed. Had this catastrophic failure occurred 15 seconds later, I would be dead. Nissan claims there is not problem here. The Murano passed every inspection by Nissan and others. Nissan has to be aware of the problem. If you know anyone who lost control while driving a Nissan Murano, they may not be aware of this defect. Please feel free to share. this. lives depend on it and Nissan does not care.

[email protected]

From Nissan:
Dear Mr. Mullock,

"Thank you for allowing Nissan North America, Inc. the opportunity to review the circumstances regarding the incident involving your vehicle. Please be assured that Nissan North America, Inc. has taken every step necessary to fully investigate this matter.

A Nissan Technical Specialist conducted a detailed inspection of the vehicle and found no evidence of a product problem, failure, or malfunction that may have caused or contributed to the incident."

View attachment 56297


View attachment 56298
View attachment 56299
Michael Mullock on LinkedIn: Nissan Murano Catastrophic Failure

^^^everything PaulDay said. I'm sorry Michael it happened to you. On the positive sidr no one got hurt. This sort of damage due to rust doesn't happen over night. Your mechanic and/or tire installer should've caught it long time ago. Even I myself check the under carriage of my Murano atleast a couple of times a year because I know it's an older car that sees it's fair share of snow/salt and extreme weather. I don't see how Nissan is responsible here.

 

[canWat]

Thank you MuranoSL2003. Nissan is now aware of the problem. Their decision to me was that they do not see anything that concerns them. They have had the car for weeks to inspect it. Here is Nissan North America, INC Response:

_
REF: Date of Incident: January 19, 2023 Vehicle: 2013 Nissan Murano
VIN No.: JN8AZ1MW4DW301652
Dear Mr. Mullock,
NISSAN NORTH AMERICA, INC.
Franklin, TN 37068-5003
_

Consumer Affairs
P.O. Box 685003
Telephone: 1-800-647-7261

Thank you for allowing Nissan North America, Inc. the opportunity to review the circumstances regarding the incident involving your vehicle. Please be assured that Nissan North America, Inc. has taken every step necessary to fully investigate this matter.

A Nissan Technical Specialist conducted a detailed inspection of the vehicle and found no evidence of a product problem, failure, or malfunction that may have caused or contributed to the incident.
Based on our inspection of the vehicle and the available information, Nissan North America, Inc. finds no basis on which to offer financial assistance in this matter at this time. If you have not already done so, please refer this matter to your insurance company.

Thank you again for allowing us the opportunity to review your concern. Sincerely,
Incident Investigation Department Nissan North America, Inc.

----------------------------

No wonder Nissan named their latest version "Rogue". Only a rogue corporation would show such contempt for the safety and well being of its customers, let alone the other vehicles that share the road with second generation Murano vehicles. Nissan employees and officers are now aware of the ticking time bomb in their vehicles. I have no doubt that others have been killed and injured in affected Muranos. I was doing 25 mph approaching a hill. Had the catastrophic failure occurred 15 seconds later I would have caused a series of head on collisions with several vehicles.

Nissan must be forced to recall and inspect these vehicles.

I understand where you're coming from. I'd be frustrated too. Regardless of why it wasn't caught earlier, such catastrophic failure shouldn't happen on a 10 year old car. Your car was the unlucky one. I suspect such failure rate is too low hence Nissan hasn't issued a recall. Had there been any fatal accidents due to such failure NHTSA would be all over Nissan's behind.