I have read that the dealer will replace the the cover I find that the quality of the inside panells are not that great.They scratch easy.
The B piller where the seat belt hits is all scratched up. My 99 mazda with 70000 miles had no marks anywhere
I just sent in my MO today to have the same thing fixed. But my airbag cover is by no way scratched...it's just fading....looks like there's a faint birthmark or something....horrible.....even worse the dealer (Woodchester Nissan) in Mississauga is not acknowledging that this will be the 2nd fix and they will not replace the cover. Not to mention the MO wasn't fixed today b/c their new online service appointment booking is ACTUALLY NOT WORKING! SUCKS!!!!