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My convertible top is stuck half way. I don’t know what to do. The up or down button is not working. No movement at all. Can not get the trunk open. Any ideas?
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Always check fuses first. When something like this top stops working, ti's often due to a fuse blowing.

After that, I'd suggest that your first stop is either a dealer or a really good convertible top place. Unfortunately dealers may not all be very familiar with this vehicle.
 

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Might be late in this reply, but likely the tray in the trunk was dislodged (has happened to me several times)... it's a tight squeeze, but you can get your arm behind and under the collapsed roof, into the truck, and just re-seat the tray into the slots on either side..
 
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