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OK, I have used different tire dealers in last four years 5 times with different cars.
1. Kauffman Tire. I had a problem with vibrations and wanted them to balance the tires. They talked me into getting new ones. As the tires were getting near the end of the life and I wasn’t happy with them I agreed. They installed 4 new tires. Upon receiving the car I noticed one tire did not have balancing weights. I pointed it out and was told “it did not require balancing weights”. Very unusual but what could I do? Next day I took off for a trip to Kingsport, Tennessee. Instead of enjoying new tires (I did like tem!) I had to deal with terrible steering wheel vibrations. So I took car back to the Kauffman Tire and was told “you must have lost the balancing weight”! I had to wait half a day to have the wheel balanced again.
2. Kauffman Tire again. This time my wife’s car. Had to go out there twice to finally have the tires balanced.
3. Butler Tire – “we baby your car is their logo”. Numerous trips to get the Yokos issue resolved and after that Goodyears.
4. Firestone / Bridgestone. They installed tires on the FX. My wife picked the car and drove for a week. First time I got into the car I notice steering wheel off center and terrible vibrations! So off I go the dealer again. They replaced one of the tires and did not correct the alignment. So I repeated the trip.
5. Discount Tire – they installed new Goodyears on the Murano yesterday. And were very nice and professional. Problem – I have vibrations on the steering wheel and am sure one of the tires is either out of round or needs to be balanced.
Question to you experts. I have been in this country only for last 7 years. I had never ever had problem with tires before. Do I expect too much? I thought almost monkey can do tires replacement these days. Who do the tires shops employ today? Is it that difficult the put new tires on a car?
GripperDon.
Please do no give me the “I always make friends with mechanics etc.”, I am always nice and I do pay for service.
Homer,
What happened to your American service society?
I guess first time in my life I do almost all work on my cars myself. I just do not want to waste time and I do want to get things right the first time without repeated trips to the various service places. Oh, and I do not trust them what so ever now. Just wish there was one place I would take car to and have tires fitted……am I a dreamer? Do I ask for too much?
1. Kauffman Tire. I had a problem with vibrations and wanted them to balance the tires. They talked me into getting new ones. As the tires were getting near the end of the life and I wasn’t happy with them I agreed. They installed 4 new tires. Upon receiving the car I noticed one tire did not have balancing weights. I pointed it out and was told “it did not require balancing weights”. Very unusual but what could I do? Next day I took off for a trip to Kingsport, Tennessee. Instead of enjoying new tires (I did like tem!) I had to deal with terrible steering wheel vibrations. So I took car back to the Kauffman Tire and was told “you must have lost the balancing weight”! I had to wait half a day to have the wheel balanced again.
2. Kauffman Tire again. This time my wife’s car. Had to go out there twice to finally have the tires balanced.
3. Butler Tire – “we baby your car is their logo”. Numerous trips to get the Yokos issue resolved and after that Goodyears.
4. Firestone / Bridgestone. They installed tires on the FX. My wife picked the car and drove for a week. First time I got into the car I notice steering wheel off center and terrible vibrations! So off I go the dealer again. They replaced one of the tires and did not correct the alignment. So I repeated the trip.
5. Discount Tire – they installed new Goodyears on the Murano yesterday. And were very nice and professional. Problem – I have vibrations on the steering wheel and am sure one of the tires is either out of round or needs to be balanced.
Question to you experts. I have been in this country only for last 7 years. I had never ever had problem with tires before. Do I expect too much? I thought almost monkey can do tires replacement these days. Who do the tires shops employ today? Is it that difficult the put new tires on a car?
GripperDon.
Please do no give me the “I always make friends with mechanics etc.”, I am always nice and I do pay for service.
Homer,
What happened to your American service society?
I guess first time in my life I do almost all work on my cars myself. I just do not want to waste time and I do want to get things right the first time without repeated trips to the various service places. Oh, and I do not trust them what so ever now. Just wish there was one place I would take car to and have tires fitted……am I a dreamer? Do I ask for too much?