Last Monday, the Service Engine Soon light came on. I went throught the suggested drill of checking the gas cap.
Tuesday, the light was still on so I trekked on up to the dealer to have it checked out.
I asked the service supervisor to check the SES, the full-up window rattle, and why I get locked out occaisionally.
That afternoon, I called back about an hour after he had promised to call me (and didn't). He said that the SES problem was in the computer. When they tried to reprogram it, the computer became unresponsive so they ordered a new computer.
The new one is on back order.
I called back on Wednesday for an update. He said that the computer should be in on Friday (day after Thanksgiving) and all should be ready to go on Monday (today). He said he'd call me Friday to give me an update.
Needless to say, he didn't call on Friday. I just now called him. He put me on hold for a while so he could check on the computer. He came back on the line and said the computer was still on back order with "no projected release date" and that he would call Nissan for an ETA and call me back in a few minutes with an update.
Yeah. I'm going to hold my breath and wait for his call.
I did some looking around during the past few days and surmised, by reading dire warnings in the SM and in TSBs that it is fairly simple to tank a computer by mishandling the setup of the Consult II.
Probably how mine got destroyed.
And why there is no ETA for the replacement.
Guess I'll be stranded a few more weeks.
Tuesday, the light was still on so I trekked on up to the dealer to have it checked out.
I asked the service supervisor to check the SES, the full-up window rattle, and why I get locked out occaisionally.
That afternoon, I called back about an hour after he had promised to call me (and didn't). He said that the SES problem was in the computer. When they tried to reprogram it, the computer became unresponsive so they ordered a new computer.
The new one is on back order.
I called back on Wednesday for an update. He said that the computer should be in on Friday (day after Thanksgiving) and all should be ready to go on Monday (today). He said he'd call me Friday to give me an update.
Needless to say, he didn't call on Friday. I just now called him. He put me on hold for a while so he could check on the computer. He came back on the line and said the computer was still on back order with "no projected release date" and that he would call Nissan for an ETA and call me back in a few minutes with an update.
Yeah. I'm going to hold my breath and wait for his call.
I did some looking around during the past few days and surmised, by reading dire warnings in the SM and in TSBs that it is fairly simple to tank a computer by mishandling the setup of the Consult II.
Probably how mine got destroyed.
And why there is no ETA for the replacement.
Guess I'll be stranded a few more weeks.