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Discussion Starter #1 (Edited)
So disappointed in Nissan. New owner of 2019 Murano. Carpet soaking wet under driver's side under legs. Water soaked carpet under Weathertech floor mats 2x/this week Afraid mold and carpet rot will be forthcoming. HOW TO FIX? It's due to rain as I haven't used the AC. Ran thru car wash 2x/row, paper toweled around entire sun roof, floor, and in drivers door. Coming in from above front left foot rest and puddles at bottom of wheel well. Soaking wet.

Could it be the windshield leaking? Suspect its the drainage hole/tube as I've seen some posts. Poured a cup of water into the front 2 drainage tubes, left drivers side definitely slower than right side which returned nearly the whole cup. If it is this, how do I keep it clear? Are there any home remedies so this doesn't become a problem again?

Before I go to dealer, trying to figure out if anyone else had similar water leak issue with Murano 2019 and what it was. Don't trust dealer - will dealer honor warranty, try to push off as something smaller if its actually the sunroof? Please hurry, more rain on the way as it's spring and I'm feeling like a sucker for a lemon car.
 

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Your recourse is the dealer. Not sure why you don't trust them, unless you have some history with them.

You seem to have a pretty good diagnosis that you can share with them, and chances are this isn't the first time they have seen this.

Go there, give them a shot at making it right. Evaluate their work. Go back if necessary...not every leak is fixed on the first try.
 

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When I read posts like this I always wonder why anyone would buy a car from a dealer they didn't trust, and what prompted the non-trust issues? I think today, most dealer's service departments are on the up and up. They get graded constantly, and with all the social media, they can't afford to be screwing the customers. My dealer does great work, and has helped me numerous times over the years that I have purchased cars from them. I bought my first Nissan in 2005, and have only had my services done at the dealer. They are great people to deal with, and contrary to popular opinion, their prices are in line with the independent garages, who I do not trust.
 

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So disappointed in Nissan. New owner of 2019 Murano. Carpet soaking wet under driver's side under legs. Water soaked carpet under Weathertech floor mats 2x/this week Afraid mold and carpet rot will be forthcoming. HOW TO FIX? It's due to rain as I haven't used the AC. Ran thru car wash 2x/row, paper toweled around entire sun roof, floor, and in drivers door. Coming in from above front left foot rest and puddles at bottom of wheel well. Soaking wet.

Could it be the windshield leaking? Suspect its the drainage hole/tube as I've seen some posts. Poured a cup of water into the front 2 drainage tubes, left drivers side definitely slower than right side which returned nearly the whole cup. If it is this, how do I keep it clear? Are there any home remedies so this doesn't become a problem again?

Before I go to dealer, trying to figure out if anyone else had similar water leak issue with Murano 2019 and what it was. Don't trust dealer - will dealer honor warranty, try to push off as something smaller if its actually the sunroof? Please hurry, more rain on the way as it's spring and I'm feeling like a sucker for a lemon car.
I have a 2017.5 Murano with the same problem! I could never replicate the condition enough to go to the dealership. Unfortunately (or fortunately I guess...) on mine it has only happened two times in the 3+ years I've owned it. Both times it occurred during very heavy rain. First time was a couple of years ago. Last night is the second time it has happened. I am the original owner, and would like to know if you got this resolved. Or if you at least discovered the cause of the problem.
 

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There are a bunch of threads on sunroof drainage leaks. That is the likely culprit. Depending on where you live and god only knows what else you may or may not have a problem, or only notice it after very heavy rain. I've heavily commented in those other threads regarding my 2016. I gave up and traded it... If you are under manufactures warranty don't give up. Keep taking it in and demonstrating the leak. Take the tech or shop manager to a carwash you know will result in the leak. Their water testing may just be a hose that's not enough to reproduce the problem. If you get no resolution, contact Nissan then contact an attorney who specializes in lemon law and Magnuson-Moss warranty act.
 

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I have a 2016 Nissan Murano SL that started leaking on the drivers side this past week. I came across the video linked below in hopes that it will address the issue (although it's for a Nissan Rogue but the problem may be the same for other late model Nissan SUVs)

Nissan Rogue sunroof leak - Nissan Rogue water in car when it rains
 

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I have a 2016 Nissan Murano SL that started leaking on the drivers side this past week. I came across the video linked below in hopes that it will address the issue (although it's for a Nissan Rogue but the problem may be the same for other late model Nissan SUVs)

Nissan Rogue sunroof leak - Nissan Rogue water in car when it rains
Do you drive with the sunroof slightly open when it rains? When it's closed.. Wondering how rain would be able to get in since it's sealed... or should be.
 

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Do you drive with the sunroof slightly open when it rains? When it's closed.. Wondering how rain would be able to get in since it's sealed... or should be.
I never drive with the sunroof open or cracked when it rains. Water probably settles on the roof and then seeps into the channels of the sunroof trim.
 

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