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How does Yahoo feel about the nissanmurano.org scooping them on this story? You want answers...The ORG has answers!:4:
Bob1
 

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Some alert members here on the .org announced this last week already. Its a wonderful product of the community we've built here, people looking out for each other and offering useful advice.

Original recall thread.
 

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Here is the report from 880wcbs site

Nissan To Recall 140,000 Murano SUVs

* Broken Alternator Wire Could Lead To Power Loss


Jul 18, 2005 9:10 pm US/Eastern
WASHINGTON (AP) Nissan North America Inc. said Monday it will recall more than 140,000 Murano sport utility vehicles amid concerns that a broken wire in the alternator could deplete power to the engine and lead to a crash.

The National Highway Traffic Safety Administration said in a posting on its Web site that a wire could break inside the alternator and prevent the battery from charging. The charger warning and brake warning lamps would come on and the battery would start to discharge. After a short time, the engine would go into a condition that limits the vehicle's speed and stop running, creating the potential for a crash.

The recall involves more than 125,000 vehicles from the 2003-2005 model years and more than 15,000 vehicles in Canada, Nissan spokesman Dean Case said. No injuries or crashes linked to the problem have been reported, he said.

Nissan said in a statement it was "committed to a high level of customer safety, service and satisfaction and is working with its dealers to promptly address this condition."

The recall is expected to begin on August 3. Dealers will be instructed to inspect and replace the alternator with a new version that has been upgraded to prevent the problem. Owners can contact Nissan at 800-647-7261.

The government, meanwhile, opened defect investigations into two SUVs: the 2002 Jeep Grand Cherokee and the 2001 Acura MDX.

NHTSA said it was reviewing alleged problems with the fan in the Grand Cherokee's cooling system. Four owners reported that pieces of the broken fan blade cut through a plastic casing around the instrument.

The investigation involves about 132,000 Grand Cherokees with 4.0 liter engines, said DaimlerChrysler AG spokesman Max Gates. He said the company was cooperating with the agency and beginning its own investigation.

In the case of the MDX, NHTSA said it was looking into complaints of the coil spring breaking in the front suspension and coming into contact with a tire. A spokesman for American Honda Motor Co. could not immediately comment on the case.

There have been no injuries or crashes from the alleged defects.
 

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Nissan said in a statement it was "committed to a high level of customer safety, service and satisfaction and is working with its dealers to promptly address this condition."



I'm sorry if anyone here works for Nissan... but I disagree with this statement... specifically the customer service part.
 

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TheGymKid said:
Nissan said in a statement it was "committed to a high level of customer safety, service and satisfaction and is working with its dealers to promptly address this condition."



I'm sorry if anyone here works for Nissan... but I disagree with this statement... specifically the customer service part.
Hey Kid, what is says is "commited" and "working with dealers". To me it implies Nissan recognized the problem and is working on fixing it. Unfortunately we do not know the time frame...........and we can only guess the end result.....

Let's hope will be good....;)
 

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Kris said:


Hey Kid, what is says is "commited" and "working with dealers". To me it implies Nissan recognized the problem and is working on fixing it. Unfortunately we do not know the time frame...........and we can only guess the end result.....

Let's hope will be good....;)
I wasn't speaking of this recall issue, i'm speaking in general. I just have always had very poor customer service by Nissan unfortunately... so I cringe when I see them say they are dedicated to customer service... or when I get a letter from Nissan talking about how great their customer service is. Just my opinion....
 

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Gymkid - I agree.... it is hit or miss with the dealer ervice shops.... more miss than hit.. especially from what members have written on this board. I'm fortunate to find a dealership, where I've gotten to know the service advisor pretty well... that's what happens when you visit them every 2 months for regular servicing.... :)
 
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