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Reliable?

  • 5 very reliable

    Votes: 48 44.4%
  • 4

    Votes: 31 28.7%
  • 3

    Votes: 13 12.0%
  • 2

    Votes: 8 7.4%
  • 1 not reliable

    Votes: 8 7.4%

  • Total voters
    108
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2011 mo

I just bought a brand new 2011 SL MO and after a week the AC wasnt working. the fan didn't blow correctly and the air didn't get cold. I took it back and after a week they found the problem and supposedly fixed it. Then i noticed that it didnt keep a constant temp. it would raise 5 or so degrees as the AC cycles (their explanation). I live in TX and that fluctuation is noticeable when its 95 in April already. i sent a letter to Nissan and they said that my dealer sent the info to the engineers and said it was normal because another vehicle on the lot did the same thing (so 2 wrongs make a right?) so just because I ddin't like the way it worked doesn't mean that there is something wrong. WHAT??????? Getting tired of everyone telling me its normal. I am still trying to see if they will at least look at it as a possible design flaw. I've owned an X-Terra and Pathfinder and other vehicles and NEVER had the AC go up and down like this.

I hear a rattle to the left of the drivers seat and a loud one coming from the back. I'll have to take that in for that.

Aside from that after barely 1K miles, it's holding up.

My Pathfinder ran like a dream after over 120K miles and never had any problems. I miss that darn SUV! :-(
 

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Reliable in what way, is the real question. I've had cars with original parts (major parts) that exceeded 150,00 mi without any problem, yet MO's simple single-CD players broke after only two years/22K. The alternator failed after two years, the CVT failed in four years (four times), along with transfer cases, the engine had to be replaced at 55K, the interior clicks and pops, the strange power surges and stalls that are like random hauntings, the rear diff replaced at 95K...

I haven't been stranded yet, but I don't have the greatest confidence and would never take this vehicle anywhere secluded or on a long trip.

I think the real way to look at it is, less any normal wear-and-tear parts (filters, brake pads, fuses, etc) how reliable has this thing been in cost vs. time, including the purchase price.

I paid $31,500 cash for MO, have had roughly $60,000 worth of warranty work done since buying new in 2003, and I've had to sink roughly $4,000 in big repairs (the rear differential, for example) and so I've spent $35,500 of my own money for a car I've had 8 years, which comes out to about $369 per month to own this car...so far. That's not a very good ratio. When you also factor in the annoyances (clicks, pops, driver's seat bracket failure, CD won't eject correctly because the 2nd new player failed, having to battle with Nissan for warranty work, etc) this car isn't very good at all. Problem is, I love it. The lines are great for the 2003 model, the pewter always looks glossy and clean, and I love the feel of the seats and grip of the steering wheel...

But, for that price I could have leased a luxury SUV and had more confidence to take a road trip that's greater than 50 miles. And when you factor in the warranty work (that I didn't have to pay) MO costs about $1,000 per month to own. Imagine if I had to shell out to fix all the stuff that went wrong. I've had $300 crapboxes that were more reliable than MO. My first car ($250 '76 Chevette) had fewer problems than MO. Naturally, with greater technology over simple designs the comparison isn't really fair, but I think you get what I'm trying to say.

Like I've always said: "I love you, MO!...you big piece of crap!" :)

BTW, I went middle of the road with 3.
 

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I had an internal argument going on with myself for well over six months over whether to buy the Buick Enclave, the Lexus RX350, or the Murano. I was leaning heavily towards the Buick but the dealership upped the cost $2,000 between visits saying that the cars were selling so well that they decided they could get more because of the demand. That really torqued my jaws so I walked out on them and went for the RX...but on the way, Nissan offered me a heck of a deal on an 09 LE fully loaded and Certified Pre-Owned...so I ended up with the Murano and threw in a Nissan Gold extended warranty.

Having made that decision, I don't feel as confident as I might have felt had I gone with the Buick or the Lexus. There just seems to be a number of things that seem to go wrong....the steering column tilt motor, air conditioning auto controls, leaking transfer case, reverse gear seems to labor when going up an incline, and now the head gaskets are leaking and need to be replaced. I have to admit that I haven't had to pay for any of the repairs as they've either fallen under the power train warranty or the extended warranty I bought, and now Nissan has extended their CVT warranty to 120K miles. The reason they did this was that the reputation of the CVT was starting to have a negative impact on sales, so to counter that, they increased the coverage time. But regardless of warranty coverage, the point is that failures continue to occur. These failures have resulted in the car being in the shop for a total of about 5 days...during which Nissan did give me a loaner, but the point is that it's still inconvenient to have to be going back to the shop. These failures do little to instill confidence in the vehicle although I do admit that I like the car, and like driving it, it is comfortable, has a nice design and lots of nice accessories....but it's gotten to the point where I'm starting to wonder, "I wonder what's going to go out next?".

If I had it to do over again, I think honestly I would have gone with the Enclave. The Lexus was a little too small....but a very nice car. I rated the car as a 4 because I haven't had it long enough to really give it a chance to settle down, but I bought it in February, 2011 and the things that have gone wrong definitely have me thinking about knocking the rating down to a 3 if things keep going the way they have.
 

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I reviewed all the responses to this poll

After goig thru all the responses to this poll, I see that most folks have rated it very reliable. They don't all show what year their car is, but what I think I noticed is that although folks like the car, they lack the overall confidence that they might have had....like I had with my 2001 Dodge Ram diesel....you NEVER gave it a thought that when you turned on the ignition, it would run...whether down to the corner store or on a 4,000 mile cross country trip.

There just seem to be a series of niggling little things that go wrong...from major issues like the transfer case (big item of contention for those who have had to eat the costs), to little rattles and annoyances...like the little motor that raises the steering column when you get out of the car.

Overall, it's a really nicely presented car. It's stylish, has lots of accessories if you choose the upgraded packages, and is comfortable and easy to drive....BUT....there's still that little voice in the back of my head that nags at me...."what's going to go wrong next?". As I said in my previous response, I would most likely have gone with the Enclave if I had it to do over....but I have this now, and Nissan has been very good about taking care of all the problems that have cropped up., So far, they've spent well over $6,000 on problems that have come up since February of this year when I bought it. Thank God I bought the extended warranty...I have never bought one, but this time something just nagged at me...so the $1600 investment has paid off many times over. My biggest sub-conscious "nag" deals with the transfer case. They did replace the seals at 50K miles, but it's still under the 5/60K drivetrain warranty. I have 6K miles left on that drive train warranty, and my confidence in the reliability and longevity of the transfer case has been diminished considerably.

I'll finish this off by simply saying that I really do like the car, however it's the first car I've ever owned where I fret about how it's going to hold up after 100K....my daughter's 01 Subaru is at 181,000 miles and going strong with regular oil changes, plugs, a belt, and tires/brakes. What's the longest time anyone is aware of that a Murano has gone without a major fix of some sort? I honestly hate to add this negative addendum in to what appears to be a great looking car and one I intended to be the last I ever bought, but now I'm not so sure.
 

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I am on my second Murano. First one was an 03, bought new and sold with 109k mi. Including five ungaraged Kansas winters. I replaced the brake pads and alternator replaced under recall at ~60k mi, and wheel bearings at 90k mi. The shocks and bushings were done when I sold it and needed to be replaced. VERY reliable IMO. I just bought my '11 S a few days ago and hope for the same. I owned a VW Jetta Sportwagen TDI in between. I've seen few complaints here that comes close to rivaling the pain those inflict. With a few exceptions, the complaints here are petty. Also, seems the awd is s source of pain for Murano owners. I had my 2wd in Kansas with BFG Longtrail tires for five years and never had a problem going where I wanted. I also love that I can do oil changes in 15 min with no ramps or jacks!
 

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Good to see the majority of owners here would rate the Murano as reliable. Coming from a whole slew of German cars, I can't imagine the Murano being any worse as far as reliability is concerned! Looking forward to getting a Murano to keep my A4 company at night.
 

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My 2007 has been very reliable so far - with the major caveat being that it had a transfer case leak and power steering hose link at 65K miles. If I hadn't had an extended warranty, I would have dumped the vehicle rather than pay $2000+ for those repairs - both of which are not that unusual, based on reports here.

The PS hose isn't a big deal and I would have done it myself - although it should not have failed at 65K miles. The transfer case problem is not excusable.

I like driving the Murano but I am not convinced that its long-term reliability is predictable. Some seem to do very well, others seem to hit the midnight hour about 100K miles. At my present rate of mileage, I'll have about 3 years before I hit 100K miles, and my plan is to sell it at that time.

This is very unusual for me, as almost all the cars I buy are driven to around 150K miles. The problem is that due to that DAMN transverse engine mount and transaxle, as it's too hard to work on. If it were a vehicle with the motor in-line (like my wife's BMW 325i or my Datsun 280ZX) it would be much easier to work on, both for me and for a shop.

I realize this is the way many vehicles are going, but if I had my druthers I wouldn't own another car with a transverse engine and a front transaxle. I'm not ready to spend a spadillion dollars at a shop for work that should be simple to perform.
 

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Good to see the majority of owners here would rate the Murano as reliable. Coming from a whole slew of German cars, I can't imagine the Murano being any worse as far as reliability is concerned! Looking forward to getting a Murano to keep my A4 company at night.
Don't kidd yourself, CR is a joke and this forum only represents a VERY small portion of owners, mostly enthusiasts. I would not recommend the Murano to anyone. Why? my own experience and my knowledge in speaking to a TON of Nissan mechanics (personal associates).

I still warn Murano owners that I meet, they all tell me the same story; bad brakes, ball joints, leaks (radiator), and transfer case.

Good luck, you'll be posting in the "problems" section after some time.
 

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Don't kidd yourself, CR is a joke and this forum only represents a VERY small portion of owners, mostly enthusiasts. I would not recommend the Murano to anyone. Why? my own experience and my knowledge in speaking to a TON of Nissan mechanics (personal associates).

I still warn Murano owners that I meet, they all tell me the same story; bad brakes, ball joints, leaks (radiator), and transfer case.

Good luck, you'll be posting in the "problems" section after some time.
Gee, that sounds like sour grapes.
 

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Gee, that sounds like sour grapes.
You know it...and I was being nice.

Seriously, I was a very happy Murano owner when I first got her home...and then the problems started at around 45 or 50k (can't remember exactly). I've been a die hard motor head and mechanic since the early 80's...this is the absolute worst vehicle I have ever owned. I would accept that I was dealt a lemon but in speaking with other local Murano owners and being in the trade of auto mechanics, I know that the Murano really is a turd packaged in a nice old box, inside it's still a turd!

Say what you will, I've been here for some time and had some very good conversations, supporters that were once toting "it's a great reliable vehicle" are having similar issues that us "soured" owners had. I use the word had because I was fortunate enough to get rid of that turd before the catastophic failure.
 

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Interesting. I'm amazed that you still own it. A problematic car is like an inaccurate gun to me. They are not worth keeping and I would have traded your "turd" a long time ago. I'm not one to indulge in masochistic practices.
 

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I'm now thinking...Murano = 5 years, 75,000 miles. At that point all bets are off!

However, I read all of this reliability stuff about the Murano before I ever bought one, and what stood out was that the early versions did, indeed, have some problems. But the trend was to better reliability over the years, and much better reliability in the 2nd generation. Time will tell. It's always a crap shoot buying a vehicle because reliability indexes are just averages of the vehicles samples. So there are some that are very good, and some that are very bad.

Harken back to the 70's, those of you who are old enough to remember that far, and vehicles in general were absolutely horrible. That was the low point in the automobile industry, and a big reason the Japanese brands like Nissan, Toyota, and Honda were able to make inroads into the American market. Their cars weren't particularly stellar at that point, either, but they were an improvement over what was coming out of Detroit. If cars back then were rated the way we rate cars today, not one of them would be considered reliable. It's all relative.
 

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I had a 05 murano traded it in with 105000 and did breaks and tires and normal maintaince and traded it for a 2011 great so far again
 

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Friend just bought an 07' Murano SL AWD w/ 50,000 miles for $21000.00. What kind of problems can he expect with this vehicle based on your experience?
 

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Friend just bought an 07' Murano SL AWD w/ 50,000 miles for $21000.00. What kind of problems can he expect with this vehicle based on your experience?
IMHO (and after 7 1/2 years of experience with a Mo bought new 10/04), it all depends on whether the previous owner(s) drove it as if it were an SUV or, worse yet truck, instead of like the modified Altima all Muranos really are.
 

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Nissan Reliability (??)

First of all, I want to apologize to the guys who took offense at some of my long drawn out tirades about the problems with some of Nissan's policies and some of the common problems that keep cropping up but are ignored by Nissan corporate. I admit to being somewhat verbose and sometimes wandered off into the weeds.

I have finally resolved the problems with Nissan's common denominators and issues that cast an unfavorable light on the reliability and longevity of their Murano. Although I ate a good portion of the purchase price, I traded it in on another vehicle from a different manufacturer. I really liked the Murano LE...it had every doo-dad you could put on it, but the recurring issues I kept reading about, some of which I encountered like head gaskets and transfer case leaks (not a universal problem) finally drove me to selling it and moving on. I got back about $1200 of my original Nissan Premium warranty.

It's been great interacting with you good folks....Kiosk...after buying those new tires you recommended they're going to go to someone else who'll benefit from your recommendation. It's been fun and informative here, but the bottom line is that even though there are plenty of owners out there who have no problems to report, I've lost confidence in the long term reliability of the Nissan product line. I now own a vehicle with a 3 year 36K bumper to bumper warranty, a good reliability report, a lot more peace of mind, and willl quit Bit$hing on this forum. Best of luck to you all and may you never encounter the slightest hint of a leak in your driveway.

Chuck
 

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I now own a vehicle with a 3 year 36K bumper to bumper warranty, a good reliability report, a lot more peace of mind, and willl quit Bit$hing on this forum. Best of luck to you all and may you never encounter the slightest hint of a leak in your driveway.

Chuck
What is interesting is that is exactly what the Murano has. It has a very good reliability report from all the automotive publications. I think some of this stuff is a self fulfilling prophecy. Folks read about problems, and all of a sudden they have the same thing. interesting how the human mind works!
 

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Final addendum....swan song.

Ok gents....many of you have looked long and hard at what to buy. Some of you have actually researched the issues, others have been impressed by the salesmen and the presentation on the carlot. The Murano is an impressive vehicle. I don't for one minute dispute that fact. I'm 70 years old...30 years in law enforcement, and I "used to" pride myself on my ability to really resarch issues. I blew it. I was taken in by the bling and not the real issues behind the bling. I wanted my final vehicle...sold all my Porsches, Dodge 1 ton diesel etc. All had six speed transmissions and I decided it was time to give up the 0-60 in 3.7 seconds and go for something more sedate....comfortable, loaded with doo-dads that enhanced my life and ability to simply give it verbal commands and find them activated with little or no problems.

The first problem I encountered (being totally truthful...I bought a 48K previously owned but Nissan Premium Certified used car) because it was beautiful. White with chrome, all the bells and whistles, even TV monitors in the headrests and wireless headsets. My previous training for logic and research left me like a teenager on his first date. I fell in love...with design, accessories, presentation, color combos, leather, everything activated by voice....you get the picture.

I even spent almost $1600 on a premium Nissan extended warranty just to relieve my anxiety that I'd never have to worry about another thing for the rest of my life. This was to be my LAST car. I had balanced the acquisiton of this car against the Buick Enclave...but the doo-dads turned my head. I should have accepted the premise that the more doo-dads, the more points of failure that exist. The old adage about KISS still has application in this day and age, although technology IS making inroads into making our lives simpler and more enjoyable.

Now to the crux of the issue. I bought it at 48K miles...OK...I accepted the fact it had 48K...but it's the flagship of the fleet...it's the LE right? Well the flagship has some flaws...and they exist in the superstructure...not in the bling. And the superstructure supports not only the LE, but all th emodels down the line. The Transfer Case and the heads are a major flaw and fly in the ointment as well as the CVT. Don't believe me? Do your own researdch. Nissan is turning a blind eye especially to the transfer case issue. They were drawing so much flak out of the CVT that it was affecting the prospect of future sales...so they upped the warranty for the CVT to 120K miles to neutralize the negativity....good PR move on their part....but they left out a major point of failure...one that many of you can see on the floor of your garage or in your driveway.....those little spots called transfer case oil. Your TC warranty is only good for 60K...if you're getting close to that point, I'd have an inspection done...but that only handles here and now..not another 10K down the road wehre you eat $4K. C',mon corporate, strap on the brass ones and extend the TC warranty along with the CVT....then you'll eliminate a lot of the complaints.

Bill, you and a couple other guys have run me thru the flak fields...and I think that's appropriate given some of the BS I've thrown out there...but this is not bs...and even though I ate about $10K on the swap out of a relatively new purchase, I just HAD to get out of the feeling that I was driving a vehicle with several pointsof failure here or there or somewhere. This will piss off a niumber of folks who just bought one, or who have had one that had lived a life of normality....but there are so many who are encountering the issues I've cited that will end up eating the weeinie because Nissan refuses to acknowledge an known fact....it all boils down to profits and that nastiest of corporate scenarios..."recalls". OOOOOhh, can you imagine the hue and cry from the stockholders boad meeing?

I told you I was done...gone...hasta la bye-bye...and this is it for me. I'm sorry if I offended anyone because I didn't do it intentionally I had to speak my mind...my honest evaluation based upon experience and encountering facts and failures. I wanted my final car...the one for my Viking funeral. But I didn't get it and had to move to another manufacturer. Best of luck to those of you who in good faith bought what presents as a wonderful car...good looking, comfortable, well appointed, proud to drive....but flawed by a company that won't admit to points of failure and take care of their problems by admitting to the failures.

All this is obviously personal opinion and should be recognized as such, but if Nissan hired me as an evaluator and PR consultant, I'd make some changes..

Chuck
 

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Final addendum....swan song.

Ok gents....many of you have looked long and hard at what to buy. Some of you have actually researched the issues, others have been impressed by the salesmen and the presentation on the carlot. The Murano is an impressive vehicle. I don't for one minute dispute that fact. I'm 70 years old...30 years in law enforcement, and I "used to" pride myself on my ability to really resarch issues. I blew it. I was taken in by the bling and not the real issues behind the bling. I wanted my final vehicle...sold all my Porsches, Dodge 1 ton diesel etc. All had six speed transmissions and I decided it was time to give up the 0-60 in 3.7 seconds and go for something more sedate....comfortable, loaded with doo-dads that enhanced my life and ability to simply give it verbal commands and find them activated with little or no problems.

The first problem I encountered (being totally truthful...I bought a 48K previously owned but Nissan Premium Certified used car) because it was beautiful. White with chrome, all the bells and whistles, even TV monitors in the headrests and wireless headsets. My previous training for logic and research left me like a teenager on his first date. I fell in love...with design, accessories, presentation, color combos, leather, everything activated by voice....you get the picture.

I even spent almost $1600 on a premium Nissan extended warranty just to relieve my anxiety that I'd never have to worry about another thing for the rest of my life. This was to be my LAST car. I had balanced the acquisiton of this car against the Buick Enclave...but the doo-dads turned my head. I should have accepted the premise that the more doo-dads, the more points of failure that exist. The old adage about KISS still has application in this day and age, although technology IS making inroads into making our lives simpler and more enjoyable.

Now to the crux of the issue. I bought it at 48K miles...OK...I accepted the fact it had 48K...but it's the flagship of the fleet...it's the LE right? Well the flagship has some flaws...and they exist in the superstructure...not in the bling. And the superstructure supports not only the LE, but all th emodels down the line. The Transfer Case and the heads are a major flaw and fly in the ointment as well as the CVT. Don't believe me? Do your own researdch. Nissan is turning a blind eye especially to the transfer case issue. They were drawing so much flak out of the CVT that it was affecting the prospect of future sales...so they upped the warranty for the CVT to 120K miles to neutralize the negativity....good PR move on their part....but they left out a major point of failure...one that many of you can see on the floor of your garage or in your driveway.....those little spots called transfer case oil. Your TC warranty is only good for 60K...if you're getting close to that point, I'd have an inspection done...but that only handles here and now..not another 10K down the road wehre you eat $4K. C',mon corporate, strap on the brass ones and extend the TC warranty along with the CVT....then you'll eliminate a lot of the complaints.

Bill, you and a couple other guys have run me thru the flak fields...and I think that's appropriate given some of the BS I've thrown out there...but this is not bs...and even though I ate about $10K on the swap out of a relatively new purchase, I just HAD to get out of the feeling that I was driving a vehicle with several pointsof failure here or there or somewhere. This will piss off a niumber of folks who just bought one, or who have had one that had lived a life of normality....but there are so many who are encountering the issues I've cited that will end up eating the weeinie because Nissan refuses to acknowledge an known fact....it all boils down to profits and that nastiest of corporate scenarios..."recalls". OOOOOhh, can you imagine the hue and cry from the stockholders boad meeing?

I told you I was done...gone...hasta la bye-bye...and this is it for me. I'm sorry if I offended anyone because I didn't do it intentionally I had to speak my mind...my honest evaluation based upon experience and encountering facts and failures. I wanted my final car...the one for my Viking funeral. But I didn't get it and had to move to another manufacturer. Best of luck to those of you who in good faith bought what presents as a wonderful car...good looking, comfortable, well appointed, proud to drive....but flawed by a company that won't admit to points of failure and take care of their problems by admitting to the failures.

All this is obviously personal opinion and should be recognized as such, but if Nissan hired me as an evaluator and PR consultant, I'd make some changes..

Chuck
 
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