I have this issue with my 2018 Platinum AWD Murano. We had it at the dealership today for a recall and they quoted us $2800 to fix the moonroof cover! That's insane, especially for something that's a design flaw. I got in the car one day and it was hanging down. I never even use the moonroof. I will NEVER buy another Nissan again.
Sunshade out of tracks
21 - 35 of 35 Posts
Joined
·
10,261 Posts
I seldom sympathize with rants that end "I'll never buy another XYZ again" when someone has a frustrating experience with some part or service. It's an emotional over-reaction.
Interesting that an interior panel is called a "cover". I'd have thought that would be an exterior part, but no biggie. Many interior ceiling panels are secured by adhesive, and that adhesive can fail. But whether it's secured by adhesive or fasteners, it can be repaired. Dealers often don't "repair" stuff, they usually replace stuff.
My suggestion: go to a body shop, not a dealer. A good body shop deals with this stuff all the time. Dealers are always the most expensive option, so don't go there unless the work needed is dealer-specific.
Interesting that an interior panel is called a "cover". I'd have thought that would be an exterior part, but no biggie. Many interior ceiling panels are secured by adhesive, and that adhesive can fail. But whether it's secured by adhesive or fasteners, it can be repaired. Dealers often don't "repair" stuff, they usually replace stuff.
My suggestion: go to a body shop, not a dealer. A good body shop deals with this stuff all the time. Dealers are always the most expensive option, so don't go there unless the work needed is dealer-specific.
Joined
·
3,665 Posts
If I understand correctly, the poster is referring to the cover that shades the moonroof, the topic of this thread...
It's not a panel, how would there be enough room for panoramic moonroof size 'panel' slide back to expose the moonroof? It's a thin cover that retracts to expose the moonroof.
Joined
·
10,261 Posts
Good point. If your interpretation is correct, it's common for the interior cover/panel/sun shade to move back and forth in its own tracks. I didn't visualize that until your comment.
Regardless, it sounds like an alternative to a dealer would be a good thing to check. Independent body shops should be able to deal with it.
Yes, exactly. This is an expensive vehicle and I'm reading that this is a common problem due to heat. I expect better than this. Barley 50K miles on the car and I never even used the moonroof. It's an eyesore now and the resale value has decreased significantly.
This is just one of the issues with this vehicle. The front end design is poor and the sun shines off the hood directly into your face. The headlights suck unless you have the high beams on. The warranty also sucks and there are far better out there. I'm regretting my purchase and I mean it when I say I'll never buy another Nissan. Just dealing with the dealership is enough reason as that's always been a huge hassle. They lost my car one time (We had several issues right off the bat. They had to replace a headrest and a seat belt.) and we were sitting there for 2 hours before we asked what was going on and they realized they hadn't serviced it yet because someone moved it and they didn't know where. 🤦🏼♀️ I miss my old Mazda. They were great at that dealership.
Joined
·
10,261 Posts
It sounds like some of the problems are dealership based, and some are just frustration. To be fair, replacing a headrest or seat belt is normal warranty stuff on a car, but it sounds like it's not handled well there.
You should be able to buy a different warranty if you wish, although my experience is that once a vehicle is a few years old you're normally better off maintaining the vehicle well and just paying for repairs as needed. Again, taking maintenance and repair to an independent shop instead of the dealer is a goodtactic that usually saves you a lot of money.
Have you contacted a body shop for the problem sunroof? I think you'll get some better answers there.
You should be able to buy a different warranty if you wish, although my experience is that once a vehicle is a few years old you're normally better off maintaining the vehicle well and just paying for repairs as needed. Again, taking maintenance and repair to an independent shop instead of the dealer is a goodtactic that usually saves you a lot of money.
Have you contacted a body shop for the problem sunroof? I think you'll get some better answers there.
I don't expect things to need to be replaced right after buying a new car (It was delivered defective. The driver side headrest wouldn't go down and you couldn't use the passenger side seat belt without it locking on you. There's still an issue with the heated seat on that side. It gets wicked hot, much hotter than the driver's side, but they said they couldn't find anything wrong with it. 🤷🏼♀️), but two out of the 3 brand new cars I've purchased had issues right off the bat. I guess I just have bad luck. 🤷🏼♀️ The first was a Hyundai and there was an issue with the blinker so we took it in and it turned out there was an issue with the airbag and they told us it could have deployed at any time because of whatever the issue was. Yikes. Thankfully that didn't happen.
We don't have any body shops near us, so it'll take some research. The closest one I could find on Google must have closed because my husband couldn't find them on the way home from the dealership and their phone number is now someone else's. We live in a rural area. The original dealership was 1.5 hours away and the one we go to now is about 2 hours away. Hopefully I'll be able to find someone in the city that can fix it for a lot less than $2800 because that's just ridiculous.
We don't have any body shops near us, so it'll take some research. The closest one I could find on Google must have closed because my husband couldn't find them on the way home from the dealership and their phone number is now someone else's. We live in a rural area. The original dealership was 1.5 hours away and the one we go to now is about 2 hours away. Hopefully I'll be able to find someone in the city that can fix it for a lot less than $2800 because that's just ridiculous.
Joined
·
1,583 Posts
I never open my sunroof/moonroof, and always keep the shade ajar about 2" to allow air to circulate to hopefully prevent the gliue that's holidng the shade on from getting hot and delaminating. What I hate is, when driving with the windows down, that shade is bouncing and vibrating all over the place. My concern is that it's that constant, semi-violent motion that's going to cause the shade material to let go. Incidentally, the shade vibrates no matter if it's fully closed or slightly opened. Lots of wind turbulence with the windows down.
Joined
·
3,665 Posts
Yes, there is a lot of turbulence with the windows down. I would consider opening the shade fully (retracting it) when you're driving with the windows down. All that fluttering is likely to weaken the shade I would think...
Joined
·
10,261 Posts
Unfortunately cars aren't designed to be driven with windows open. For gas mileage purposes, they're designed and tested with windows up; driving with open windows causes wind "buffeting" inside. The manufacturer assumes your AC is working and in use.
Usually the answer is to open either multiple windows or none.
Usually the answer is to open either multiple windows or none.
Joined
·
1,583 Posts
Probleim with that is, it allows a flood of intense sunlight into the cabin (I kept it open once soon after buying it), which I hate, plus on hot, sunny days the solar effect must be ridiculous. Plus...another reason for not wanting to keep opening/closing it is because that may make the material bind, catch or stretch in places and cause it to start falling down. If it ever fails. I'll rig up some kind of mini-blind system that will take the place of the shade. Or maybe I'll use a sheet of corrugated black polyurethane and cut it to fit that opening and just leave it there. Worked great on my sailboat's portholes for darkening the interior while on the open sea - lightweight and waterproof.
Joined
·
1 Posts
Guys, same problem here. dealership charge me to fix it on my 2015 Nissan murano for $1400. I went home and tear the curtain off it. **** that ****, it’s not work the cost unless you have supplies money lying around.
Joined
·
157 Posts
My shade made a strange noise last summer while closing. I looked up it was partially hanging loose on the passenger side. I remembered seeing all these posts and said “oh no you don’t!” (yes I talk to my car). I used my fingers and an old credit card to push the edge of the shade back into the track. I opened and closed it a few times and it went back to normal. In my case the actual leading edge that travels in the track was still fine, just the shade itself was coming out on the side. Not a complicated fix if you catch it in time.
Joined
·
3 Posts
Mine messing up too. It’s total BS that we have to pay to fix a faulty engineered moonroof.
21 - 35 of 35 Posts
