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Discussion starter · #1 ·
Well I've finally decided after 28,000 miles to have the dreaded head gasket leak fixed. I was getting tired of smelling the coolant in my garage after coming home. I noticed the leak since day one but just kept putting it off.
Supposed to be a 5 day work order and they are providing a free loaner car.
The lead mechanic and service mgr. at the dealership had nothing but negative comments about the 2009-2013 models. I was there 4 months ago for an oil change and they had 4 Muranos in that week sitting in service bays awaiting backordered parts for the typical drivetrain failures. Unbelievable!
Anybody have the same instance and would like to share their experiences or thoughts on this typical problem with 2nd gen Muranos?
Thx in advance.
 
The lead mechanic and service mgr. at the dealership had nothing but negative comments about the 2009-2013 models.
If I was the manager/owner of that dealership I would walk both the lead tech and the service manager out the door if I had proof they were bad-mouthing a model like you say.

The 2nd-gen MO has proved to be a very reliable car. Consumer Reports shows it to be better-than-average in reliability and lists it as a "Recommended" buy.

Your leaking head gasket is an anomaly. At least it occurred during the warranty period so you don't have to go into your pocket for repairs.

-njjoe
 
Discussion starter · #6 ·
The dealership also had a new 2013 with coolant leak work order pending as well. They mentioned they have been waiting for a couple of months for a decision on repair. I saw it buried in the lot with several Nissan commercial vehicles, a loaded LE model. I would think they would attempt to unload it as is.
By the expressions I'm seeing, I'm sensing they're not very anxious to tackle this type of repair. Apparently they have to drop the suspension and then disassemble the engine. I'm a bit concerned that my Murano will not be the same vehicle after the repair. It runs smooth, quiet, and straight on the road as it stands now. Crossing my fingers.
 
As long as the engine is reassembled according to the service manual, and the drivetrain and cradle are reinstalled correctly and the alignment checked/redone, it should be good to do.

Dropping the cradle is a common repair method on many, many vehicles and has been for the longest time, especially on FWD cars requiring transmission removal. And now for many other cars, the makers specify dropping the cradle for major repairs since they can make engine bays tighter, and at the same time make life slightly more complicated but overall easier for mechanics. Working on an engine on a stand can be much easier than working bent over a fender.

Good luck with your Murano!
 
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