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2015 Murano Nissan Connect, NAV updates, etc..

42K views 72 replies 33 participants last post by  Michael Martin  
#1 ·
Just wondering if there is an issue with the 2015 Murano Head End unit itself. Nissan Connect is crippled, there Murano is the only model without a 2016 year map update..... Perhaps there is a larger issue with this unit than Nissan will admit


Any thoughts?
 
#2 ·
The map isn't out of date just because it says 2014. It's the version number that determines whether the map is up to date or not.

As for NissanConnect, I recieved off the record information from a reliable source that NissanConnect is going away and that Nissan will be going with Apple CarPlay. I asked if NissanConnect was ever going to be fixed for the Murano and the answer was never. The source would not comment on MY16 Murano.
 
#3 ·
Thanks for the information on the Nissan Connect non-features.... As for the Map, its missing interstate exits that have been around for 2 years. My 2009 Maxima that I traded in had a more recent(correct) map than the brand new 2015 Murano.


Nissan Navigation website says I have the most recent map for this model year car. I also called them and gave them the version number. Nissan Navigation says that there is no further information on a release for this model....
 
#6 ·
#7 ·
FYI, there is not update yet for the 2015 Murano (even though my SD card says 2014 on it).
]
As I mentioned above, the year in the file name does not determine if your map is up to date or not, it's the version number. Not sure why people get fixated on this, surely most people are aware that software gets updated with new versions without changing the original title. Anyone updated iTunes or Google Maps and expected a name change? How do you know you have the latest version? If you keep changing the title name then software developers can get confused, thus the version number tracks the update.
 
#12 ·
If you bought your car new it has the latest map version, Nissan hasn't released any updates to the Murano maps yet. I've had Nissans with maps since 2004 and generally they are pretty consistent about updating the maps every 12-15 months. It's not free and I've never paid for an update because they want something like $175 to do so.

But as I've mentioned in other threads, the maps suck and I don't use them. I use my phone and google to do all of my navigation because I feel the maps are the worst feature on the car. They are basically 2008 technology in a 2015 car, pretty dreadful and non-functional as far as I'm concerned.
 
#13 ·
..... the maps suck and I don't use them. I use my phone and google to do all of my navigation because I feel the maps are the worst feature on the car. They are basically 2008 technology in a 2015 car, pretty dreadful and non-functional as far as I'm concerned.
If the source for the map info is Navteq, why are these maps inferior to others that similarly use Navteq?
 
#18 ·
A generic "ability" to push/pull Nav data from your own device, whether Android or IPhone, would be the smartest choice for car manufacturers...That is an ability/technology I would pay initially (read not monthly subscription) for...It would just be another app integration from your device you control on the head unit and I believe as long as it worked properly most would be happy.

My $.02
 
#19 ·
I am not sure what the answer is for OEM-supplied in-car navigation. My '15 Murano has the same problems as my '09 did - inexplicable areas where it announces "...roads with incomplete map areas. Voice navigation will not be provided in these areas. Please follow traffic regulations." I discovered another one of these in a small town not far from my house. Thankfully my phone knew where to go :)
 
#20 ·
With this NissanConnect it is a good idea.. however.. I don't like the idea of having to possibly having to change my phone out to a apple.. I have a android and now everyone is talking about the apple. I just hope they figure out something
 
#22 ·
I just spoke with someone yesterday about the NAV system and the sharpness of the trim behind the steering wheel. I was more upset AFTER speaking to the guy than before he called. I can't believe that they have NO information that there will be any updates or changes. He acted as if this was something that they had never received a complaint about. I was very disappointed.
 
#27 ·
NAVTEQ maps... I just went to Chrysler who uses same map source as Nissan (NAVTEQ maps) interesting on the model 200 the one i looked at, it says same thing 2015-16 are up to date so it's the fault of the map maker.

Why would these companies not use TomTom or Garmin based maps, it's just crazy. Toyota and Nissan have partnered up to make a new Nav system, to use for autonomous cars (Self driving) if you used the maps we got on 16's you would be driving through fields not roads, the maps would have to be constantly updated.

Just saying.
 
#31 ·
Here you go attard1978

Nissan Navigation Map Updates | Home | HERE

I went ahead and ordered the update this morning for my 2016 Mo platinum and , I then called Nissan consumer affairs and requested that they reimburse me the cost of the update, I simply explained I took delivery of my new car approx 6 weeks ago to find out it already has a new map update , and that the current maps were so out of date, they agreed to reimburse the cost of the map update minus the shipping and sales tax...it remains to be seen if they in fact follow Tru on the reimbursement , but none the less at least I'll now have the current maps , it does suck that the 2015 MO owners it's not showing any update available ...
 
#38 ·
What a piece of SH-T! I am NOT buying a replacement as my Garman has life time maps and I can buy a new Garman(with Lifetime maps) for less than the cost of the upgrade! Just How STUPID can Nissan be?
I will look for a "bootleg" copy of the upgrade and see what price that might be. They will start to show up soon.
Anyway, that's all we can do.>:D
 
#37 ·
My car is less than 4 weeks old and they verified it when they ran the vin# , i also noted that my sales guy made it clear that I am on the latest nav version when I picked up the car, they gave me a case # so we'll see where it goes...
I would understand, if i had the car for a year or more and need the updates... Also 30$ for shipping, mannnn...
I can't imagine how much they would charge for update once Apple car is supported...

BTW do you guys know if it's a diy kinda job to install the updates? Or I need the dealer?
 
#39 ·
It's an SD card you just pop it in near the cd slot, the card will come already with your nav's 8 digit serial number embedded in it so it will work.... so not just any SD card will work... that's where they screw us all into having to pay for a update.. I agree it's pretty lame Nissan selling these cars with old maps , the maps in my 6 week old car are missing roads and overpass's around my city that have been completed for at least a few years..out near the airport the nav literally showed my mo driving down the runway instead of the highway. this whole debacle of the Nissan connect nav system is bull**** in the Murano , from the outdated maps, the Bluetooth volume issues, apps that don't work on the nav equips cars , I mean come on Nissan this is supposed to be your flagship car here, my 2014 Altima Nissan connect system work way better than this, plus it's apps even work.....
 
#43 ·
Winterpeg, I work in IT as well. If they encrypt a key on the SD card that includes your serial number, the only card you'd be able to clone is the one tied to your own radio.
MY software company does just that with our license key's we tie them to the server's mac address and sid, you can clone a mac on a nic but every SID is unique therefore you cannot mass produce.
The maps company who produces the SD would be out of business if anyone could clone their cards (it is not Nissan IT, its a company called https://here.com/en ).
Depending on how their encryption/licensing is done, it could be unrealistic to assume that you can crack it.
i got 50$ with you name on it it you can crack it, get it to work in any other head unit other than yours, and send me a copy. ;-)
 
#46 ·
I guess i lucked out, just got a call back from Nissan, and because my car is less than a month old, to go ahead and order the update and they will reimburse the full price!
Don't want to jynx it, but so far, my experience with dealership and Nissan had been good, hopefully it will stay this way :)
So yes, if your car is less than 1 month old, make sure to contact them and request free update
 
#52 ·
I received my nav update today and installed it. One word of caution: keep the packing slip that comes in the envelope, as it has the 16-digit key you need to authenticate the update. I had misplaced this amid a bunch of Christmas clutter in the house and was worried I might have thrown it away. I called the toll-free number, gave them my order number and they gave me the code over the phone. Unfortunately, they told me a couple of characters that were supposed to be "I"s" were "1"s and the first authentication attempt failed. It was cleared up after I called them back.

The update process itself is very simple, taking a little over 10 minutes after you swap the old nav SD card for the new one a couple of times. That's a massive improvement over my 2011 LE, which required the car to be running while 5-6 DVDs were swapped out over the course of about 90 minutes.

While I haven't had much of a chance to really check it out, an early search of the map was disappointing. A major highway near here which has been open for yearly a full year still doesn't show up at all -- it stops at a section that was completed over three years ago, just like the old map. I was really hoping it would be somewhat of an improvement. Since other nav companies that do frequent updates have had this road in their systems almost from the start, I'm curious as to what process is used by whoever decides the Nissan updates are "good enough" to go, and when...
 
#53 ·
I did my map update a couple days ago and it never asked for the code after the new maps in, old maps in back and forth the 3 times at final put new maps back in, it was finished even though the directions said it would need the new code they sent entered.... I haven't been back out near the airport to see if the new maps show me on the actual roadway or driving down the runway like the old maps did....