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Discussion starter · #21 ·
Roof Trim ????

You might consider that roof trim but the brochure says that there are crossbars available and I have looked at at lest two other makes with the same type of roof rails that DO have crossbars including the Hyundai Santa Fe Limited and that has a panoramic roof as well.

If you say you have it...you ought to have it available!
 
This may also be a solution for Freedom55, as a light trailer may be a very appropriate way to carry lumber for projects.

Pilgrim, I have aftermarket crossbars on my 2014 and I've had crossbars or roof racks for the past 40 years as I needed to carry bikes, skis, my kayak, lumber, furniture, mattresses, etc. Can't live without them and a hatchback, wagon or SUV/CUV as long as I still have an active lifestyle! I also have a height adjustable third post mounted on the hitch receiver so I can carry long objects safely such as a ladder. I like the comfort and quietness of a sedan but I got frustrated every time I had to carry stuff.


The friend I'm giving my tandem kayak to will get a light trailer as he has two single kayaks so now his whole family can go kayaking together! He doesn't want to put them on the roof of his Chrysler minivan...
 
I like it! You guys find a solution, implement it, and go on with life. Kudos!

Incidentally, my sister is a kayak instructor and at last count, I think she had six of them. Any hobby sneaks up on you. Don't ask how many firearms or electric basses I own......
 
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Just purchased a 2015 Murano, Nissan, despite what's in the sales brochure, has not fabricated a set of crossbars for the 2015 yet. Has anyone found a roofrack/crossbars that fit on the new Murano?
Any updates here, I have the moonroof as well and just purchased yesterday and was very upfront on the need for the racks as I race bikes? i am drawing blanks and the parts department was closed yesterday.

Cheers.
 
Thankfully I found this thread while sitting at the dealer last week. I decided to postpone my purchase of the 2015 Murano SV until this problem is solved. My sales rep offered many incentives to sign today but I cannot take the risk of not having crossbars. I cannot get any solid answers from anyone at Nissan corporate. My dealer is just as frustrated as I am. My dealer says that the new Murano Platinum models come with the crossbars installed. He suggested that we swap out the crossbars from a floor model Platinum and put them on my SV version. I thought that was a good idea but I wont sign until I see the bars on the SV model. Now I wait to see if my dealer can get a new Platinum model in with crossbars so we can swap. Then, the dealer can just order the crossbars to replace the floor model. Ill keep you posted.
 
My dealer just called me back. He confirmed that the crossbars will interfere with the sunroof. He said that he can put the cross bars on my SV, but I will not be able to open the sunroof. He then suggested that I look at models without the sunroof option. If I had already purchased the car, I would have him put the crossbars on. I'd deal with the in-ability to open the sunroof. I'm glad to get final confirmation that the crossbars do not work properly with the sunroof option. At least its a final answer to this design flaw. bummer.
 
This from my Nissan Dealership today....

"
Nissan Murano Cross-barupdate. Our parts department has called DPIC at Nissan aboutgetting these.

They informed us that Nissan hada huge quality issue with a Supplier at the time of release and now have to getthem through a totally new Supplier.

Since this is not a shortprocess they will not be re-released until Late July or Early August.

Will keep you posted"
 
Discussion starter · #31 ·
If this is the only issue then they could supply a shim to sit between the roof rail and the foot of the crossbar with a set of slightly longer bolts to accommodate the added height of the shim. Shouldn't cost much and would certainly be a quicker fix than re-tooling.
 
This from my Nissan Dealership today....

"
Nissan Murano Cross-barupdate. Our parts department has called DPIC at Nissan aboutgetting these.

They informed us that Nissan hada huge quality issue with a Supplier at the time of release and now have to getthem through a totally new Supplier.

Since this is not a shortprocess they will not be re-released until Late July or Early August.

Will keep you posted"
Doesn't really address if the moonroof issue will be included. I think the tilt function could be disabled by dealership for insurance.
 
Also have an answer.

This will be my last post here. Our dealer has taken the 2015 Murano back.

Apparently, there is a problem with the crossbars. Eventually, you will be able to get them from Nissan BUT Nissan does not recommend putting them on if you have that moon roof.

We called Nissan while at the dealer and Nissan said that while putting on the crossbars won't void your warranty, they will not be responsible for damage caused by the crossbars because Nissan doesn't recommend them for cars with the moonroof option.

So there. Fortunately, our dealer took the car back after one week. Good luck to all who are dealing with this issue. I think it's a fraudulent misrepresentation by Nissan & it's agents, the dealers.
 
I wouldn't go that far. I think it's a careless omission on the part of Nissan, possibly when part of the corporation (marketing and sales) forgot to get accurate information from engineering.

That said, they should certainly just say that crossbars are not available with the moonroof. There's no room for "recommended," because it's too vague.
 
Also have an answer.

This will be my last post here. Our dealer has taken the 2015 Murano back.

Apparently, there is a problem with the crossbars. Eventually, you will be able to get them from Nissan BUT Nissan does not recommend putting them on if you have that moon roof.

We called Nissan while at the dealer and Nissan said that while putting on the crossbars won't void your warranty, they will not be responsible for damage caused by the crossbars because Nissan doesn't recommend them for cars with the moonroof option.

So there. Fortunately, our dealer took the car back after one week. Good luck to all who are dealing with this issue. I think it's a fraudulent misrepresentation by Nissan & it's agents, the dealers.
I am at this crossroads as they have my vehicle back waiting for answers; the service department can disable the roof versus just the tilt. I am inclined to get an SL without moonroof as disabling it is silly unless they want to give me the money back on the tech package.
 
Discussion starter · #36 ·
Nissan's Answer to the Murano Crossbar issue

I went on the Build site about 2 weeks ago and Nissan had changed the site so that if you chose the Technology package crossbars would not be an available option. Today I went on the site and found that they have removed crossbars as an option for ANY Murano build. So I guess their solution is to turn their back on the crossbars and their customers who have already purchased the cars with the Crossbar option in mind. The latest is that Nissan does not "recommend" the use of crossbars with the Murano equipped with the Tech package but will not say why. Does it cause a problem with the weather seals between the roof and the roof glass, does it cause damage to the glass itself, or something more serious. In any case they have stated that they will not be responsible for any problems (?) as a result of the installation of crossbars. Would be nice if the company decided to be open with their customers.....maybe a class action suit is the way to approach this.
 
Gents, I realize you are frustrated, but there's a lot of energy and angst in these crossbar threads which seems to me to be not very productive. I'm sorry that Nissan screwed this up, but it really does look like Nissan is not going to provide a solution.

It is what it is, and if crossbars are not available, then they aren't available. Do you really want to spend months discussing it without finding another solution?

There are two options at this point:

1) (Edited sarcastic comment about extending the issue...mod.)

2) Go find an aftermarket solution. Work with Yakima or Thule as needed. IMO: potentially quick, effective, hopefully yielding a solution.

I know which direction I'd go.
 
Well I see where the tag "Super Moderator" comes from.

While I agree we should move to a resolution, some clarity of the issues are needed to move forward as you suggest. I can fit crossbars on the mounts as I have the capability. I can account for clearance and possibly mitigate for wind issues, but if there is a structural limitation in the roof itself (the moonroof is panoramic) myself or Yakima is not going to have a convenient solution.

We are just looking for answers and you as a moderator passing judgement on people that are expressing/venting/threatening/whatever (within reason) of a real issue they they, not you, are dealing with is complete rubbish in the spirit of a forum.

Your 2 choices are not choices at all 1) is a sarcastic opinion and 2) is not viable until we understand the limitations.

There are several examples of you trying to "manage" these thread which raises an eyebrow with regards to your objectivity.
 
Discussion starter · #39 ·
Pilgrim comment

I have to agree the the last comment Pilgrim, your use of sarcasm is uncalled for. Nissan has not yet identified what problems would/might occur if the Murano owners mounted crossbars. Suppose, for example, the stress of a 100 lb load caused the weather tight seal around the glass to fail, or if even with no load the attachment points caused a leak of water into the cabin, or might there be a roof flex issue which caused the glass to shatter while you are driving. I, myself, find it difficult to make a reasoned decision on a course of action absent accurate information, perhaps there are others that have a more finely honed skill in that area.

My issue with Nissan remains, false advertising, followed by an abject failure to be honest and up front to its customers and providing them with accurate and timely information. The dealers for the most part are also in the dark about this. So what pray would be your answer to the Nissan honesty issue now that you have faulted the victimized owners ?
 
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