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Engine/CVT horrible, skipping and lunging

140K views 202 replies 70 participants last post by  tnelson  
#1 ·
We have had the new Platinum Murano for a few months now. Everything about the car is really great except the transmission.

At slower speeds, town driving, when we accelerate just a little the car bogs down, gets quite jerky, lunges and skips until it gets to a higher rpm. We thought is was so bad that we took it to the dealer for service.

Service took it for a drive with us, and when we pointed it out he said oh yeah, I can get it to do this all day long. It's just part of the car and you aren't driving it hard enough. Frustrated we left.

And… I am calling BS on that excuse. I have never owned a car where the quality of driving was directly related to have I drive the car. The CVT problem is so bad and frustrating that if we are contemplating selling it.

Has anyone had this same driving experience, or even better does anyone know a solution?

Bill
 
#107 ·
I'm glad to know I'm not the only one feeling this. Sometimes I thought it might be the road, but then going through Stanley Park over the weekend where speed limit is really limited, I noticed this quite a bit and it was very discerning.

I'll take the car into the dealer at my next oil change. Not happy with this "feature".

Mo
 
#110 ·
Add another to the list...

2015 Murano Platinum with Tech Package. Purchased March 2015. As of end of June, have just over 15k miles on it. Can't recall when this started but in the beginning I just thought "Hmm...that's a little odd". Unfortunately, it now is getting worse. Here are my symptoms:

* At lower speeds and any time the RPMs are around 1k, I start lightly accelerating, and if there is a hill, the lunging is pretty bad and concerning. Take away hill and the lunging is not very noticeable but still detectable.
* Going down a hill on a freeway (one of those hills where speed will increase without pressing on gas), the transmission is lunging as well. I know someone says this is like "engine breaking" but I am not driving a semi truck...I expect the transmission to be smooth at all times.

I just dropped off at dealer today to have them look into this. I will report back.
 
#119 ·
Add another to the list...

2015 Murano Platinum with Tech Package. Purchased March 2015. As of end of June, have just over 15k miles on it. Can't recall when this started but in the beginning I just thought "Hmm...that's a little odd". Unfortunately, it now is getting worse. Here are my symptoms:
Image


* At lower speeds and any time the RPMs are around 1k, I start lightly accelerating, and if there is a hill, the lunging is pretty bad and concerning. Take away hill and the lunging is not very noticeable but still detectable.
* Going down a hill on a freeway (one of those hills where speed will increase without pressing on gas), the transmission is lunging as well. I know someone says this is like "engine breaking" but I am not driving a semi truck...I expect the transmission to be smooth at all times.

I just dropped off at dealer today to have them look into this. I will report back.
Image
Nice information, I will concern that on mine too.Thanks:)
 
#111 ·
Quick update. Picked up car yesterday. They told me they had done an "update" on the transmission so that it can store codes that are being sent when and if I "have this issue again". Once I left the dealer, was immediately able to replicate the lunging. I will try to get it to replicate a couple more times and get it on video. Though, Shackles video below is pretty much the exact same experience. Hopefully I will get a new transmission soon.


http://www.nissanmurano.org/forums/...rums/121-3rd-gen-2015/200098-cvt-issue-where-car-starts-shaking.html#post609122
 
#112 ·
Hello! I'm new here as a poster but have been lurking since Jan 2016 when I purchased my 2015 Murano Platinum.

About 3 months ago I noticed two different behaviors out of the CVT.

#1 Completely unresponsive from a dead stop, while flooring the gas. There was a scary 0.5 - 1.0 sec. delay which if I had to bail myself out of a situation that required me to floor it, I'd be in trouble.

#2 Lunging at 5mph, up a slight or steep grade. I first noticed this while house shopping through neighborhoods at slower speeds. I was able to replicate this behavior tie and again.

I just took the Murano in yesterday and picked it up today. They reprogrammed the CVT and so far, I cannot replicate the previous behavior.

The Service Tech that helped me was very upfront. He explained that this reprogramming will likely work in maybe 80% - 90% of all cases. If not, it is at that point they look into a complete replacement of the CVT. He showed me all the CVT's the they had on site, brand new in their crates ready to use, along with all the ones that had been taken out of other vehicles. I'm hoping this reprogramming will maintain itself.
 
#113 ·
Have any of you guys driven your Murano for a few days in "manual" mode? Check to see how it shifts when you are shifting it manually. It is a different vehicle when you shift it manually. Hold the revs til at least 3K in every gear for a few days and then put it back to auto mode. All of these transmission are "learning" your driving habits. Drive it like a "little" old person and it will remember you as a little old person.
Anyway, be more aggressive when accelerating.
 
#116 ·
All transmissions have a TCM, Transmission Control Module that keeps track of your driving habits. I have owned 4 Nissans over the past 15 years and when driving al of them too cautiously, the TCM will replicate this in the shift points when accelerating. A simple way to reset the TCM is to disconnect the battery for about an hour. When connecting the battery, wait for at least 10 minutes for everything to reset before starting the car.
You will loose a few settings like the radio but the transmission will have to re-learn your new driving habits.:x
 
#115 ·
First time poster to this website..
I have a 1/2015 build Platinum edition. I have had the Nissan in twice and going back for the third time. There is definitely an issue with the clutch/transmission/tcm control. I too am having the same issue around the 18-22 mph where it wants to stay at 1000 rpm and it feels like you are in 4th gear at 10 mph where the car jerks back and forth. This only occurs when you hover at the 18-22 mph and try to maintain that speed (ie- in rush hour traffic or driving through a neighborhood).


This was something that suddenly appeared around 18,000 mile mark (I am now at 23,000) and I am not certain why it suddenly appeared. Hope the mechanics and Nissan will work to get it repaired. I just went through a vehicle buyback on a Jeep Cherokee and know the process all too well.
 
#122 ·
'15 Murano SL...build date March-2015 with 9600 miles.


Unfortunately I can be added to the list having this issue. I waiting posting this until I had further info.


I noticed first about a month ago. Of course I've been reading this thread for months prior hoping it wouldn't be a problem for me. Same as most have described here. 18-22 MPH shimmy/bucking when lightly pressing the pedal---kind of like going over rumble strips. I took it in and was able to duplicate with the service advisor and made sure he noted that he did see and experience the issue. Mechanic drove it home but couldn't duplicate himself. The applied a previously issued software recall change/update initially for the Altima a couple of years back. For the next couple of weeks it seemed to resolve it.


But over this past weekend it started back up again. I took in but for whatever reason could not duplicate the problem with the actual Nissan tech in the car (not the advisor this time). Regardless they gave me a loaner and the tech kept my car and drove it home overnight. He connected his computer to the car and was able to duplicate the problem and capture the data needed to submit to Nissan.


They will be either replacing the valve body and/or the transmission. I'm ecstatic over that. :rolleyes: I'm mean of course I'm glad they have been able to duplicate the problem and a repair will be made. Just not happy the car will have to be torn down to the level needed to replace those parts. Just so much room for "things" not getting put back together correctly. Hopefully they will be ordering part(s) today and have them come in tomorrow.


I have no complaints with my advisor or the dealership at this point. I've been diligent about the details and documentation and my advisor has been patient and open to addressing my needs. Not just with this but the previous 3 recalls (unrelated to the tranny).


As far as the adaptive learning and the ECM learning ones driving style. I get that and understand it. However, one should not have to change there driving style or habits. This problem should not exist based simply on driving habits and having to dis connect battery and "reset" it. It's a physical/mechanical failure, that no software will fix.
 
#123 ·
Good thing you have plenty of time (apparently) to be documenting Nissan's problems for them. I will dump this car before I spend vacation days doing their job for them. I'm really hoping we can avoid this, but I've felt it once with less than 1000 miles and expect problems.

I'm thinking the vast majority of these cars have the problem and that replacement parts won't fix it permanently. It's a combination of poor engineering and poor QC apparently.
 
#125 ·
Robo....not so much I have the time as is it the variables. I'm self employed and my office is only 4 miles away from the dealership. I can also have one of my guys pick me up and/or take me when ready to pick up. But yes, if I commuted or whatever I wouldn't be so understanding or forgiving as it relates to "time" and hassle. Now the situation as a whole I'm not happy about at all.


Chucker, the most common sequence seems to be from a slow roll as if you were in slow moving traffic. Anywhere from 17-22MPH seems to be the sweet spot. I think the important second piece is the rpm's need to be at 1000. So find a safe place to do this....just kind of coast at 20mph at 1000 rpm and lightly press the gas. Again as if you were in slow traffic and not necessarily looking to actually speed off. If you have the problem, eventually you'll start to feel the car slowly vibrate and "chuck". For me, once it starts if you do nothing else with the pedal it will increasingly get worse and the whole car will start bucking and jerking. To the point , instinctively you want to let off the gas. Which I do of course let off. Don't want to cause damage.


The dealer did call, they replacing the valve body. So we'll see what happens. My wife loves the car, outside of this I have no other issue with the CVT. At speed it shifts smooth and for a heavy car with only a 3.5L it has pretty good pickup.


SInce I have 4 more years on the drive train warranty I will play the waiting game. However, I will of course monitor it closely and this and other forums to see how this plays out in the long run. Trading it in is a strong possibility however.
 
#127 ·
Valve body, transmission... I wouldnt be happy, but that's nothing like the full engine replacement that the dealer did on my '04 S4 when it swallowed a valve. Sat on the lot next to train tracks for a month. Talk about a major operation and detailing job after!

My point is it's not fun and I wouldn't be happy, but I wouldn't be to the point of selling the car. I had a 03 Loaded Murano that I kept for over 11 years, and was very low cost to maintain.
 
#129 ·
Robo/Jester......we really like the car. But as I mentioned due to having 2 years of B to B and 4 years drive train left on the warranty I'll have time to monitor this closely. It will also allow me to see how the 17's and 18's play out. I have no burning desire to go thru the car buying process again. So....to show my age (although I barely remember this TV series).....as Master Po would say to Caine....have patience grasshopper.


Anyway, jokes aside. The valve body came in today and they were actually able to get the work done as well. I'll pick it up tomorrow. I'll report back as needed. I'm also going to try and find out the OBD codes.
 
#130 ·
Hey FreeFall, to split a hair OBD is On-board Diagnostic. As in the OBD presented a code of Pxxx. You can connect a scanner to the diagnostic connector of the car and it reads the OBD of the car to get codes and different information.


Anyway I'm glad the reprogram worked out for ya. I can't say it presented any better performance for me but it did seem to either "fix" the issue or hide it for a short period of time.


I picked the car up but have only been able to drive it for a few miles, you know work and all.


Rest assured I will be over the long 3 day weekend.
 
This post has been deleted
#131 ·
Gotcha....Any reference to "reprogramming" I've seen up to this point was with the ECM or anything other than just the OBD. Not necessarily the OBD itself. I'm not sure how "reprogramming" the OBD would affect how the transmission shifted. I would have assumed any update to the OBD would have been more related to how it received and/or presented the captured data.


But hey, I didn't design it, so *shrug*.
 
#132 ·
Thought I would post my experience after 4k miles of driving.

This transmission is butter smooth and performs great. I am hyper vigilant about any noises or things- and here is what I notice.

1. The torque converter unlocks around 20 mph when you are slowing down and you lose engine braking. This causes a perception of moving forward while decelerating. Barely noticeable and most people wouldn't acknowledge it.

2. After a lot of highway driving, the car adjusts trans performance for maximum economy, and tries to keep in the lowest gear ratio possible. If you are at low speeds and going up hill, It might almost feel like the engine is lugging if you are barely touching the throttle. Pushing the throttle in a bit up hill gets the trans to move to a better ratio and accelerate.

Other than that, I really like it.
 
#133 ·
So I've started having similar issues to what others have stated. I have a 2015 Platinum with 15k miles and for the past week have noticed a shutter/jittery feeling at low speeds (15-25mph) when lightly accelerating. I'll be bringing it in for 15k service and will see what the dealer says, this is ridiculous for a 40k vehicle.
 
#134 ·
Noticed a lot of people commenting on this, I'm also seeing this and am taking my car in for routine maintenance this weekend. Will take what information I've found here and push for a fix. I don't want this to become an issue down the road just when the warranty runs out. GRRRRRR!
 
#135 ·
I don't have this issue.. yet.. but please keep us updated.
I had a slight vibration when ideling under load, dealership was very helpful, they noticed that RPM dropped lower than expected they just had to bump it up and this took care of the issue.
It could be a placebo effect, but the care drive faster and has a quicker launch , the mpg was better but still need to test more, need to make them lower the idle little bit as the RPM is sitting right around 770 and previously the vibration starts when the RPM drops to 550
 
#136 ·
So just called my dealer and mentioned the "chugging" - he seemed to know all about it as he mentioned "I may have to order parts" - based on what I've read here, the extreme case is new transmission.

Taking the car in tomorrow AM.

I'll try and take a video of what's happening tonight so I can see the RPM as well, never thought to pay attention to that.

Car has 26k KM on it - couldn't find the build date... didn't look properly.

Guess what I'm upset about is if they know this is an issue, even if it's not impacting every Murano out there but they can narrow it down to specific build dates - why not have the owners come in and get their car looked at??? I know, I know, it comes down to money.

This has soured me a bit on Nissan, lets see how they take care of the issue.
 
#137 ·
Best of luck! and please if you find any details or technical bulletin they are using so others can reference the same fix to they dealer, looks like you are lucky with your dealership!

The car build date is in tag when you open the driver door, around the same area where the tire psi is listed.

Good luck and keep us posted!
 
#139 ·
Just at the dealership now. They will have to replace the transmission, but will be offering a 10-year warranty on it. Will be getting everything in writing.

It is disappointing, but the process was very well handled by the service tech (Emmanual) at Applewood Nissan in Richmond, BC Canada.
 
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#140 ·
Asked the tech why wouldn't Nissan just recall the vehicles if they know this is a problem, his simple answer: money. Too expensive to recall especially if the issue is intermittent or not experienced by car owners, so it's really up to the owner to notice these things and then take it into the dealer to be looked at and repaired.

I get it, so am glad that when I explained the problem there was no push back by the dealership. They almost immediately said that they would need to replace the transmission.