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It is always suggested to only ever purchase extended warranties backed by the manufacturer themselves. They are more reliable and trustworthy than 3rd party solutions, and also accepted at any dealer. There may be some sort of deductible for each claim under the warranty, but you are getting the vehicle repaired at a facility that has access to the latest TSBs, diagnostic equipment, factory specific tools, and overall familiarity with the vehicle. The dealer has a direct line to the manufacturer's warranty department and can get approval quickly for repairs (and will have no issue getting paid for the work.) In a majority of cases, it is a no hassle experience and works just like the original factory warranty.

When you get in to 3rd party extended warranties, you are at the mercy of an "insurance company" who will approve or deny claims on the basis of a diagnosis from a potentially inexperienced independent technician. Payment for repair can be delayed if the 3rd party is slow to release payment. The warranty contract itself is also at risk if the company were to go under. It can also be difficult to contact representatives from the 3rd party companies or have constructive discussions with them about claims. The 3rd party warranty may cost less at the beginning, but you definitely get what you pay for with 3rd party warranties.

Also remember that the price of the manufacturer-backed extended warranties is definitely negotiable. There is profit built in to them for dealers to make money on them. If the dealer you buy your car from will not budge on the price, you can always find another dealer willing to sell the Nissan extended warranty at a discount. There are several dealers online that will gladly sell the warranty to anyone that calls at a substantial discount from the "list price".
 
there is always a risk when extending with anyone, the points I was making really were to understand the background of what you are buying and , as I said in my note, buying from a related company to the dealer will give you some comfort. . All Nissan shops have access to all the online information from Nissan so the provider is irrelevant. As always caveat emptor.
 
there is always a risk when extending with anyone, the points I was making really were to understand the background of what you are buying and , as I said in my note, buying from a related company to the dealer will give you some comfort. . All Nissan shops have access to all the online information from Nissan so the provider is irrelevant. As always caveat emptor.
If you go to an independent shop and use a 3rd party warranty, that repair shop may not have access to the Nissan bulletins, service manuals, diagnostic tools, or experience with the vehicle. Many people will have a 3rd party extended warranty and then go to an independent for repair. That can be a recipe for disaster for both the customer and dealing with the 3rd party warranty company.

Knowing what you are buying is always the most important thing. However, just because the dealer sells an "add-on" doesn't mean they have a wonderful relationship with the provider. It may simply be the highest profit margin product for the dealer.

I am dealing with this now on one of my cars. I bought GAP coverage from the dealer when I bought the car. Paid the car off early, which per our state and the GAP Insurance policy terms mandates a refund of the unused portion of the GAP coverage. The GAP Policy also states the refund is to be issued directly by the selling dealer. I have been trying for over a year now to get that refund. So it is a product the dealer sells, and certainly I am not the first person to pay off a car early, yet the dealer has been giving me the run-around for a year and is acting like they have never had to deal with such a thing. My only recourse is now to call the policy underwriter directly and see if they can intervene. In the future I will only buy GAP coverage from the same company that holds the loan (if I finance the car.)
 
If you've been waiting a year, you are well justified in contacting the policy underwriter. I would have done that after about a month.
 
If you've been waiting a year, you are well justified in contacting the policy underwriter. I would have done that after about a month.
With the shutdowns and all I was giving them some leeway, but that time has passed and despite talking with them a few weeks ago they have gone dark yet again. So the underwriter is definitely the next call.

Just called the underwriter...they are going to reach out to the dealer. They said to allow 6-8 weeks for resolution :rolleyes:
 
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