Nissan Murano Forum banner
Cancel
Create thread New Garage Forums

Alternator Failure List

Jump to Latest
381 - 400 of 413 Posts
#382 ·
Re: alternator

davers said:
Well My alternator gave yp at 49,000k It was fixed under the warranty but I gotta wonder what the engineers are smoking when they design this cars. The rad had to be removed to get at the alternator a 4 hour job, this would have cost a hell of alot if it wasn't covered. I really like the mo but am staring to consider trading it because of the issues with it.
Click to expand...
Add that to the list with having to remove the upper intake to change the sparkplugs on the back side of the engine. I believe I will definately trade this thing before my extended warranty runs out. My Alt. went out tonight at 11,363 miles. At night. 18 minutes from home. I'm glad I apparently have the battery from hell in this car.
 
#383 ·
Funny (funny ha ha) I was on vacation this week and saw another MO (go figure) and started to talk to him. Like mine he has an 03 and loves it. I asked if he had any problems (wondering about the alternator) and he said "nope, an 03 with 55,000 and it runs great...... but I did have to have my alternator replaced at 48,000 miles". DOH!!!!! Just when you thought it was safe be to over ~30,000 miles and have a good alternator this guy proves me wrong.

So lesson here, don't talk to strangers and the MO's alternator is a ticking time bomb just waiting to leave you stranded or perhaps dead on the highway in the center lane.

Best of luck to everyone. Lets hope that Nissan resolves this swiftly and correctly.
 
#384 ·
Gonzo said:
Lets hope that Nissan resolves this swiftly and correctly.
Click to expand...
LOL! ROTFLMAO! :19: :19: :19: :19: :19: :19: :19: :19: :19:

Oh.

Oops. My mistake. You're serious, aren't you, Gonzo. Uh, you think that after more than two years of excessive failures, they'll all of a sudden look at it and say "Hey..... Somethings not right here.... Hey guys, look, we've had a lot of alternator replacements under warranty... Hey, you think there's some royally P'd off customers out there?"

More likely it's "Shhhh.... Don't talk about this. If we have to do a recall it will cost us a lot more than just replacing them under warranty."

"OK, welcome to Service Advisor training today. Now for our first lesson, we're going to practice looking astonished and saying, 'It did what? Wow, haven't heard of that before!' That's it, good. Good. Hey Murphy, no cracking a smile when you do it!"
 
Save
Reply Quote Like Like
Discussion starter · #386 ·
wingdam said:
Just curious, What exactly is failing and is this an issue with all Nissan alternator's or just Murano?
Click to expand...
From the NHTSA ODI Report:

"DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI’S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES."

I believe the other vehicles using the same of similar alternator are not experiencing the same problem. This may be due to where the alternator is situated in the Murano, but that has yet to be determined. The alternator was modified for the 2005 model Murano.
 
Discussion starter · #387 ·
jaak said:
"... OK, welcome to Service Advisor training today. Now for our first lesson, we're going to practice looking astonished and saying, 'It did what? Wow, haven't heard of that before!' That's it, good. Good. Hey Murphy, no cracking a smile when you do it!"
Click to expand...
That's what I heard when I brought mine in, and didn't believe it even back then. The ironic thing is that many people are reporting that they are being told the problem is now corrected in their new/remanufactured alternator. Perhaps THAT is the unofficial Nissan policy - tell customers the problem is fixed so their fears are allayed, but not offically admit there ever was a problem. And then hope nobody ever stops to actually think about what they just said. :rolleyes:
 
#393 ·
UNBELIEVABLE!

I have not spent much time on this site for several months. This am I got an e-mail from a thread I commented on long ago, so I decided to visit you guys. I read the originial thread to see how my fellow SE lovers have commented lately, then I clicked on the Problems forum. The sticky about the alternator caught my eye. When I read about the battery and brake lights being on together, I remember that when I parked my Mo last night some lights were on. I obsessively read the thread for a while, went down to the garage to check the warning lights, and then called my Nissan dealer. I bought at Brown's in Arlington, VA, so I called them first. The person I spoke to in service confirmed that it is probably the alternator. I told him I don't want to drive there -- about 10 miles -- and would prefer to have it towed. He said I would have to call 1-800-NISSAN1 for towing and that it would be hard to get the repair done today. I remembered that Brown's has a branch nearer my house that does service on Saturday, so I called them. Service again confirmed that it is probably the alternator, gave me the number of a local towing company, and confirmed that they have 2 alternators in stock. He said that it depends on what time he gets my truck whether it can be done today. He did ask me the year of my Murano -- does this mean I will get the old part? Anyway right now I am waiting for the tow truck which the company said will take about 1 ½ hours. Thanks so much for all the info -- will keep you posted.

When the tow truck came the guy said he takes many, many Muranos in for the alternator problem.
 
Save
Reply Quote Like Like
#394 ·
Some guys just live right. :D

If it had been me, I wouldn't have come back to the forum until next week.........

Good deal, hope it works out for you.

Please go to the NHTSA site and fill out a report?
We (who wonder about the failures when we are out of warranty) are trying to build a case for a recall (or extended warranty - or "something").

Homer
 
Save
Reply Quote Like Like
#395 ·
My understanding is that the alternator issue is limited to vehicles with CVT only (i.e., the Murano). The exact same alternator is in other Nissan vehicles with the VQ 3.5L engine, but since they don't have the CVT, its not an issue.

XOC - I got my repair done at Browns Arlington Nissan as well. They did me right by having it turned around relatively quickly. I say relatively, because although I had an appointment and brought it in, they got stuck with other jobs and had to keep it one extra day. Not a biggie to me because I understand this kind of stuff happens. You plan to get a certain amount done, one or two repairs take longer than expected and suddenly you're behind. Regardless, Brown's service stepped up to the plate and let me have a rental car gratis when it was clear they wouldn't finish in one day. They also load tested the battery to make sure it wasn't damaged. I have the standard warranty that doesn't cover rentals so to me, Brown's did the right thing. Gave them a double thumbs up on the service survey from NNA because they deserved it - not necessarily because I got a free tank of gas out of it (although that was a nice perk with fuel at $2.23/gallon regular!).
 
#396 ·
It's Official

You can officially add this woman Murano owner to the list of those whose alternators have failed. I have slightly over 26,000 miles on my '03 SE. Brown's Fairfax Nissan gave me the number of a local towing company about 1:00 p.m. yesterday, and the car was ready at 11:00 a.m. today -- the Fairfax location has Saturday service, but Arlington doesn't. I must say they were very responsive from a customer service point of view, and their web page says they are the only Nissan dealer in the area to have received the customer satisfaction award of excellence three times. I was told I would receive a survey since it was a warrenty service; I will give them good marks.

I asked the service writer if I received the same kind of alternator as the one that went bad. He said the alternator is a known issue, and it has been changed a little, whatever that means. I asked for the model number of the part -- he acted confused and asked if I meant the part #, then told me it is on the receipt.

Here is the number from my receipt, although it doesn't seem to match what you are looking for:

2310M-CN10AR ALT ASSY
2310M-CN10AR CORE RETURN

I submitted my complaint to the NHTSA today on line.

Again, thanks for the help. This site is a great resource!
 
Save
Reply Quote Like Like
#397 ·
2003, 37,028 mi

Lovely.

I guess I am "lucky" that mine lasted long enought to outlive the warranty =/

I am calling Nissan this morning, I'll post a reply if they tell me anything interesting.

Thanks a ton for doing this BTW. My wife and I are living in two different states for a couple of weeks while we move, and this happened at bout ten-thirty last night. Wasn't too psyched about that... Anyway, this thread helped put a little clarity on the situation.

Best of luck all
-mathew

UPDATE:
------------------------------------------------------------------------
Your Complaint Information is successfully submitted.

Your Confirmation number (ODI Number) is: 10128463

------------------------------------------------------------------------

Also, the dealer is going to fix it under factory warranty (which pleases me). Hope I get a good one this time!
 
#398 ·
Latest update - last night Nissan announced a full recall for all 2003-2004 Muranos and early production 2005 Muranos. Expect to see letters starting in August. For those that have had replacements done outside of warranty - DIG UP YOUR RECEIPTS - you should be able to get REIMBURSED. More details posted in a separate thread found
here
 
#399 ·
Well it's about time. I just hope they have a replacement that doesn't keep going out. I really would like to know the actual reason they are failing, especially with almost identical engines and only the CVT vehicles are affected.
 
#400 ·
According to Nissan it is because of the rapid increase in RPMs.
And I can attest to that.
There is NO car out there that increases the RPMs as fast as a CVT equipped vehicle.

Just nail it and see what happens.
INSTANT High RPMs, and then the transmission catches up.
But the RPMS are instant and they stay there.
What that does in the Alternator is physically move the coil (to Decrease the charging rate). This movement is so dramatic (in the MO) that the wire to the coil eventually breaks.

One thing that we do know.
As a group, those who have had alternator failure are the ones who drive HARD! :D

Homer
 
Save
Reply Quote Like Like
381 - 400 of 413 Posts
About this Discussion
412 Replies
54 Participants
Last post:
BoNoMuRaNo
Nissan Murano Forum
posts
312K
members
57K
Since
2002
We’re a community dedicated to Nissan Murano owners and enthusiasts. Discuss specs, safety rating, towing capacity and more!
Full Forum Listing
Explore Our Forums
Problems General Discussions 1st Gen (2003-2007) 3rd Gen (2015- 2024) 2nd Gen (2009 - 2014)