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HELP! My Gas flap-door won't open!!!!

117K views 62 replies 30 participants last post by  natalya  
#1 ·
My Murano is on empty, and I can't for the love of God get the gas flap-door to open!!!!

It's never done this before in the two years sense I bought it.

Also, it is Sunday and no dealers around that can help me!

Anyone know any special manual trick to open it if the electronics go bad?
:3:
 
#27 ·
Thanks for your update.

Based on everything I had read prior to my repair, I believed the actuator was bad also & almost ordered one online to install myself. Glad I didn't. The relay was cheaper. My gas door is still opening as normal, but I am concerned that the actuator wil eventually go bad too.

Gas milage comment: By the way, Hawaii gas has up to 10% ethanol in it for the past 2 yrs and my milage went down from 16.8 mpg to 15.3 mpg (8.9% decrease). Not only does it cost more per gallon, I get about 28.5 miles less per tankful.

The Murano is still a great looking car. Richard
 
#29 ·
I did the diagnostic and found that the actuator, instead of the relay, is defective. The test is quite easy, once you remove the actuator, just test if the two pins has continuity using a DMM. If not, it is bad. The actuator is only secured by a locking plastic ring from the fuel door compartment. The actuator part number is CA000-ACTUA. CourtesyParts.com sells it at $60.22, after shipping is around $70. A dealer in Northern California sells it at $76.66 + tax.
 
#30 ·
Today I received my actuator part and replaced it. Works like a charm. Thanks every one for helping with this issue. Saved me some money to go to dealer or order a relay that I didn't need.

A small tips, when you replace the fuel door actuator, be careful not to break the plastic retention ring. It does not come with the new actuator and you will need to reuse the old one.
 
#31 ·
It finally happened to my 03 MO for the past 2 weeks. Someone from a Nissan dealer suggested to use WD-40 to spray(large amount) inside the Actuator itself from the "white pin area". It worked! This maybe the temporary solution without replacing the Actuator. I will keep checking and see how long it will last. I hope this help for those that panic in the gas station and didn't know what to do..............:)
 
#33 ·
It happened to my Murano 2003 twice already. It was fixed under warranty the first time (in 2007). And it happened just today. I was about to make a trip of 3 hours and had to drive back home like an idiot and use my wife's car. This evening, I was able to open it by repetitively pressing the key pad open button. I put some lub on it and hope it will work for awhile. This incident will probably force me to buy another car and I will never buy a car with this kind of gas cap opener again!
 
#35 ·
This incident will probably force me to buy another car and I will never buy a car with this kind of gas cap opener again!
Calm down, ease up on the hyperbole and spend the energy on finding a solution. A gas cap door freezing up is not a reason to dump a good car and spend $30K on another, although I understand that you are frustrated.

Further, MANY cars have gas cap locks of this type that are actuated by the door locks. Gas theft has made it a common feature...so if you'll never buy another car with one, your selection is about to become very limited.

I suggest to those who are dealing with this problem to use some spray silicone or liquid graphite on the actuator pin, NOT any kind of oil or grease. Oil and grease attract and retain dust and grit, and eventually the buildup of grit creates an abrasive slurry. This makes the problem worse, not better. Lubricants such as silicone and graphite are much less prone to attract and hold grit and dust, and are therefore preferable.

And WD-40 is not a lubricant, it's a water-displacing solution. Although it may flush out some accumulated material and act as a very temporary lubricant, for ongoing lubrication silicone or graphite will work much better.
 
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#34 ·
Panic Yes

We were in Southern California the last week-end of May and we were in a gas station in the middle of nowhere with less than 1/4 of a tank in gas....and to our horror the gas tank cap will not open.

Good thing that I have the cell number of our Service guy at Nissan Elk Grove. Called him and he could sense the panic and he walk us through on how to open it and it did not work.

Frustrated we waited and let the engine cool off on the car and the car itself cool off and when we tried again it opened like magic.. the sad thing is the gas cap sustained a few scratches as my husband panicly tried to pry it open with a swiss knife :mad:
 
#37 ·
From my personal experience, Nissan's actuator and relay are junk. Anyway, I changed the actuator, and it was good for 3 months, and then the relay is gone. After I changed it, they are good. Then the door actuators went bad.... ah.... anyway, if your gas door actuator goes bad, you may as well buy the relay at the same time to save some shipping. You will need it very soon.
 
#39 ·
My 03 MO has this problem, and it's very very annoying.

After reading all the solutions, I put my ear close to the gas lid when I press the key button, No sound at all. I guess the relay is bad.

Can anyone answer my questions:

1. Can I swap the rear mirror wiper relay with the gas lid relay to test if it is broken? i.e. are they identical? since they are put together...

2. If I need to replace my gas lid relay, do I have to buy the part from Nissan, or any 12v relay with the right number and orientation of pins can do the work?

Thank you!!
 
#43 ·
Thanks to the help from these posts I bent back the tab on my 2003 Murano and now I can get gas into it. Thanks! Unfortunately lots of other problems at 93k miles. Throttle box went, car would hesitate big time sporadically ($600 total). Power steering hose started to leak. ($600 total). Transmission leaks, 2 seals ($500 total), oil pan is now leaking (estimate $200). Drivers side visor is being held up with velcro. (Not paying $400+ to replace. Am original owner and car has been treated well. Going to trade in soon hopefully. Not thrilled with Nissans and wouldn't buy another.
 
#44 ·
On Courtesyparts.com website they have posted the pictures of these relays however one cannot trust that the correct pictures were used. From these pictures it seems 25224N and 25224X maybe the same. I still would not use them in place of each other unless I test them to make sure they are the same (one could be open relay and the other maybe closed relay). Your call!
 

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#46 ·
#55 ·
I have a similar problem with the fuel door not opening - although it happens due to ice build-up. The release mechanism seems to work ok, but the door won't pop open because of the ice around the door. Mt arms aren't long enough to push the release button on the dash, and pull on the fuel door at the same time! Short of having a second person assist, does anyone know a trick to release a frozen fuel door?
 
#56 ·
I have a similar problem with the fuel door not opening - although it happens due to ice build-up. The release mechanism seems to work ok, but the door won't pop open because of the ice around the door. Mt arms aren't long enough to push the release button on the dash, and pull on the fuel door at the same time! Short of having a second person assist, does anyone know a trick to release a frozen fuel door?
Wait for Spring thaw? :8:

Have you tried tapping it with a closed fist?

-njjoe
 
#61 ·
My murano fuel door will not open. I can hear the actuator clicking.
How do i by pass it or get it to open without paying a fortune to a dealer?
2009 Nisson Murano
Try taking the load off of the door by pushing it slightly in while locking and unlocking the doors with your fob. You may get lucky but if it still does not open, thru the upholstery is the only way to go. Open the rear gate and pull out the rubber gasket on the left side. Then place your hand and arm behind the trim and feel your way in until you reach the actuator. Someone with small hands works better here. You can then pull/push the lever to open it.

Once you have it open, I recommend you bend the tab that locks the door in place. Flap will close but it will never lock. The lock is a joke anyway because anyone can force the door open but if it is left unlocked, even if someone tries to get to your tank, at least they will not damage the car! That is what I did on mine.
 
#60 ·
You can access the fuel door mechanism from behind, thru the upholstery panel in the rear hatch area. I not familiar with the proper steps in the removal, but I'm sure you should be able to figure it out or review the Service Manual if you have it. It's available for download from within this forum.
Good Luck