2018 Nissan Murano S
Changed oil last week at the Nissan Service Center
Changed AIR FILTER myself
millage 35000, runs on ethanol E85 (gas from BJ's)
The car runs great, with no indicator lights, no errors, beeps, or anything. I change the oil regularly. I only put 5000 miles per year on this vehicle. The engine sounds great like the day I bought it new. Never had a single issue with the car.
Two weeks ago I drove straight from Connecticut to Toronto stopping after 450-500 miles once before the border to get gas. The next morning I drive non-stop back home. The car ran great, I almost wished that it could drive itself. Last week I took the car to Nissan for an oil change and the mechanic showed me some gunk buildup perhaps on the oil cap, (I don't) remember. He had the brown dirty stuff on a piece of paper. He put synthetic oil into the car as I asked. We asked him if there was any engine damage and NO he replied. We drove home. Over the weekend we noticed the white smoke, please see the attached pictures. Smoke comes out only when I start the car, later it runs fine like nothing happened.
I took the car back to Nissan and the first thing they were interrogating me about was oil changes. Then threw "The engine is probably bad" and may need to be replaced. I probably voided the warranty, for not changing oil every 5000 miles. Well, we did the car was driven only 5000 miles, by Nissan said that is bad because we should change it every 6 months not to void the warranty. So anything we did Nissan hinted that is our fault.
The only thing I asked them was to check why the car was smoking, run diagnostics, and give me an estimate for the repair. It sounded to me like Nissan right from the start did not want to diagnose or fix anything and was pushing for a new engine. NOT KNOWING WHAT IS WRONG. I left the can on Monday with the Nissan Service Center (looks like a regular gas station garage with two bays). I have almost no confidence in their honesty and that they will do any diagnostics. Today is the third day and the car is still parked in their lot the way I left it.
I emailed the service center requesting status. I bet I need a new engine. The car is worth 15k, and it looks like new. I have no idea what to do next. I will wait for them to tell me. Then will the the car for a second opinion.
Sorry for this lengthy message,
Henry
Changed oil last week at the Nissan Service Center
Changed AIR FILTER myself
millage 35000, runs on ethanol E85 (gas from BJ's)
The car runs great, with no indicator lights, no errors, beeps, or anything. I change the oil regularly. I only put 5000 miles per year on this vehicle. The engine sounds great like the day I bought it new. Never had a single issue with the car.
Two weeks ago I drove straight from Connecticut to Toronto stopping after 450-500 miles once before the border to get gas. The next morning I drive non-stop back home. The car ran great, I almost wished that it could drive itself. Last week I took the car to Nissan for an oil change and the mechanic showed me some gunk buildup perhaps on the oil cap, (I don't) remember. He had the brown dirty stuff on a piece of paper. He put synthetic oil into the car as I asked. We asked him if there was any engine damage and NO he replied. We drove home. Over the weekend we noticed the white smoke, please see the attached pictures. Smoke comes out only when I start the car, later it runs fine like nothing happened.
I took the car back to Nissan and the first thing they were interrogating me about was oil changes. Then threw "The engine is probably bad" and may need to be replaced. I probably voided the warranty, for not changing oil every 5000 miles. Well, we did the car was driven only 5000 miles, by Nissan said that is bad because we should change it every 6 months not to void the warranty. So anything we did Nissan hinted that is our fault.
The only thing I asked them was to check why the car was smoking, run diagnostics, and give me an estimate for the repair. It sounded to me like Nissan right from the start did not want to diagnose or fix anything and was pushing for a new engine. NOT KNOWING WHAT IS WRONG. I left the can on Monday with the Nissan Service Center (looks like a regular gas station garage with two bays). I have almost no confidence in their honesty and that they will do any diagnostics. Today is the third day and the car is still parked in their lot the way I left it.
I emailed the service center requesting status. I bet I need a new engine. The car is worth 15k, and it looks like new. I have no idea what to do next. I will wait for them to tell me. Then will the the car for a second opinion.
Sorry for this lengthy message,
Henry