2003 Nissan Murano transfer case
On March 2, 2011, my 2003 Murano AWD started making a strange clicking noise under the hood. It sounded like there was a rock in the tire or a loose part under the front end. By March 3, 2001, the noise was upgraded to a loud banging, with the whole front end of the vehicle shaking. I took the Murano to my mechanic Touchette Auto in Ottawa on March 4, 2010 for a diagnostic and was later contacted March 7, 2010 and told that the noise was a transmission issue and that I had to take it to a transmission specialist. I started my search online for problems of this nature and was astounded to find that the CVT transmission issue is a huge problem in the 2003 Nissan Murano....so much so that I am surprised that a class action lawsuit has not been taken up with Nissan!
I contacted my warranty company and they advised me that the transmission issue would be covered by Nissan because of the Extended Warranty related to the CVT tranmission for up to 10 years/120,000 km. I was relieved to hear this and promptly took my Murano to receive attention at 417 Nissan, 1599 Star Top, Gloucester, Ontario (613)749-9417. Today, March 8, 2010, I received a call from John GOOD of 417 Nissan with my diagnostic results. I was told that the problem was NOT the transmission but gave me a list of problems as follows:
-cracked transfer case
-transmission seals (x2--apparently for each end of the transmission.)
-catalytic converter
-O2 sensor
-switch control unit
The quote for this repair? $6333.00 plus diagnostic cost! Mr. GOOD said that none of this was covered by the extended warranty!! I went back to A-Protect Warranty Corporation and was advised that the Nissan quote was ridiculous and that all of those issues are related to the transmission. They said that they could direct me to another transmission mechanic who would repair the vehicle for much cheaper and that they would only cover $400.00 of the repairs.
I just now got a second quote...it's still about $6000.00! This mechanic is adding now adding a subframe to the mix. Has anyone had luck with having Nissan pay for their faulty transfer case problem?? I have been getting the runaround with the Nissan customer service and the 417 Nissan location.?