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2003-2005 Murano Alternators Recalled!!!

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#1 ·
From Nissan North America . . .

2003 – 2005 Murano Alternator Voluntary Safety Recall Campaign

Background

Nissan will be conducting a voluntary safety recall campaign on selected 2003-2005 model year Murano vehicles for a potential wire failure within the alternator.

Affected Vehicles

Distributor Model Model Year Approximate Build

Date Range Approximate

Number of Vehicles
NNA Murano 2005 April 8, 2002 (SOP) – September 24, 2004 125,500
NCI Murano 2005 April 8, 2002 (SOP) – September 24, 2004 15,300
Total 140,800


Affected Markets

This voluntary safety recall campaign only affects vehicles sold in the U.S. and Canada.

Reason for Action

An open circuit in the alternator can occur due to wire fatigue caused by movement of the rotor coil during rapid changes in engine speed in vehicles equipped with a continuously variable transmission (CVT).

When an open circuit occurs in the alternator, the charge warning and brake warning lamps come on. If a driver does not seek repair of the vehicle immediately as instructed in the Owners Manual and continues to drive the vehicle in this condition, the vehicle will operate normally for about one hour. After this time period, the battery voltage will drop to a level that causes the engine control module to go into a fail safe mode. During fail safe mode, which lasts about ten minutes, vehicle speed will be reduced due to the throttle plate being held in a fixed position. After this time period, the engine will stop running. The fail safe mode provides a second obvious warning to the driver that there is a problem and that the driver should pull off the road as soon as possible and stop driving the vehicle. The actual speed of the vehicle will depend upon the speed of the vehicle when it went into the fail safe mode, the operation of the throttle pedal by the driver and the slope of the road. In some cases, vehicle speed during the fail safe mode may not be adequate to allow a driver to move safely to the side of the road or to exit a highway.

To date there have been no injuries related to this situation.

Nissan Action

Nissan will send owner notification letters beginning in August 2005 informing customers to bring their vehicle to a Nissan dealer for inspection. If necessary, the alternator will be replaced with a new version which has been modified to prevent movement of the coil.

Key Questions

Are other Nissan/Infiniti vehicles affected? No

Has NHTSA and Transport Canada been notified? Yes, DIR submitted

When will customers be contacted? August 2005

Have there been any injuries related to this issue? No

Does this affect vehicles in dealer inventory? Yes


Added by Eric L.: It's official. I've confirmed this as well with my contact at NHTSA. Nissan filed an official 573 recall notification July 12, 2005. Thanks to all Murano owners who contributed to NHTSA's recall investigation.
 
#128 ·
CopperKat said:
Don't you think the recall notices will go out first to those who own 2003 Murano's?
I would like to think that is what will happen, but then again that is too easy and presents no challenge. Therefore we will wait and see.:8:
 
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#129 ·
Guess I'm not as patient as you guys. I dropped my Murano off this morning after I confirmed with my dealer that they had redesigned parts in stock. I expect it'll be done this afternoon.

As far as why the 2005's are not involved, there was a redesign of part. Nissan (and any other manufacturer for that matter) generally does not announce redesigned parts, but instead merely supercede part numbers with newer numbers as parts are "improved." Doesn't necessary mean that the part was faulty or defective, just that an improvement has taken place. I'm betting that's what Nissan's position is/was.

As far as recalls, I'm sure Nissan will send out notices based on its database in one mass mailing. I'm also pretty confident that Nissan's supplier is going to be under the gun for ensuring adequate parts are available for Nissan to send to dealers.
 
#130 ·
zofsuvs said:
Eric, with the news now of a recall, I'd like to suggest the other alternator stickies be changed to regular "non-sticky" threads, and the focus given to this thread instead. Perhaps this should happen sooner than later to avoid an onslaught of duplicate or cross postings. What do you think?

The posts include my:

"Alternator Failure List" (zofsuvs)
"Your Vote Counts - Please Vote" (zofsuvs)

Stickies to also consider unsticking:

"Alternator Investigation Closed (Upgraded?)" (Richie)
"NHTSA investigation (updated) and test Murano needed" (Eric L.)
"Alternator failure poll" (Eric L.)
"Testing the Murano's Alternator" (Jaak)

I don't know about the "Brake & Battery Lights On Means Imminent Failure" thread, as it may be helpful as a warning until people are fully aware of the Recall thread. Thoughts? Thanks.
Can we keep/create a forum for Alernator failures not covered under this recall? I guess we are lucky to NOT be included in the recall, our Mo was put together after 2005 MY - AWD: JN8AZ08W*5W400011-404496?
 
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#131 ·
L8Shift said:


Can we keep/create a forum for Alernator failures not covered under this recall? I guess we are lucky to NOT be included in the recall, our Mo was put together after 2005 MY - AWD: JN8AZ08W*5W400011-404496?
This is actually a good idea. I'm pretty busy right now to maintain a new alternator thread, but maybe zofsuvs would kindly volunteer to manage a new "non recall" alternator failure thread. The only problem I can think of is that most people don't check their VIN# (or even know where its located) so we might get many failure reports from owners whose vehicles are recalled, but have not received their notices yet.
 
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#132 ·
Guess I'm not as patient as you guys. I dropped my Murano off this morning after I confirmed with my dealer that they had redesigned parts in stock. I expect it'll be done this afternoon.


I'm with you Jim. Temps in the 90's may be pushing whatever life is left in that alternator.
Got mine done today and glad that is out of the way and off my mind. Nothing much to report. Dropped her off and picked her up.
It's over and replaced.
:)
Bob1
 
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#133 ·
Eric L. said:
This is actually a good idea. I'm pretty busy right now to maintain a new alternator thread, but maybe zofsuvs would kindly volunteer to manage a new "non recall" alternator failure thread.
It would be a good cause, especially if we start getting many reports as we did with the original alternator failures. But 10 months of updating the last alternator failure list is enough for me for a while. Suggest we see how many such reports we get in and then maybe someone will volunteer to do a "not in the recall" failure list.
 
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#134 ·
Re: Alternator recall

Mike Brown said:
Unless there is a problem with the alternator on your Mo, wait a few weeks after the recall is issued. Let the mechanics practice for awhile.

Mt. Air Mike
2004 Copper SL.
How do you know if there is a problem with your alternator unless there is a PROBLEM with your alternator! The mechanics have probably already had a lot of practice replacing alternators, although they did change the method along the way.

Another hard decision is whether to wait to see if they make any further changes to the alternator design. My guess is, though, that they won't for quite a while, so a better alternator now is better than the best alternator too late.
 
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#135 ·
bob1 said:
Guess I'm not as patient as you guys. I dropped my Murano off this morning after I confirmed with my dealer that they had redesigned parts in stock. I expect it'll be done this afternoon.


I'm with you Jim. Temps in the 90's may be pushing whatever life is left in that alternator.
Got mine done today and glad that is out of the way and off my mind. Nothing much to report. Dropped her off and picked her up.
It's over and replaced.
:)
Bob1
Good to hear. So apparently we don't need to get the official notice to get the work done under the recall. Maybe there will be a rush though on the available parts once words gets out!
 
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#136 ·
More than one redesigned alt. part number

Well here's a weird one. I dropped my Murano off at the dealer this morning because the part number on my replaced alternator (failed in early June) was NOT the redesigned alternator part number identified in the dealer notice posted elsewhere on this board (i.e., 2310M-CN10AR). However, when I went to pick up the car in the afternoon, my service tech told me that my replaced alternator WAS the redesigned part. He put a full explanation in the paperwork along with the full part number. To wit, it states:

CUSTOMER STATES TO PERFORM RECALL
RECALL P52150
ALTERNATOR HAD BEEN REPLACED BEFORE RECALL. INSPECTED
ALTERNATOR AND CHECK NUMBER ON ALTERNATOR AND CHECKS
OUT TO BE LR1110-723ER.2311-CN100R
ALTERNATOR OK

HOURS: 0.20

So it seems like there is another redesigned part number as well as the one posted. Sorry if my earlier post caused confusion. I'm going to go with the fact that there must be two redesigned part numbers. The fact that I have it in writing should protect me if there is any question later about having had the recall performed.

BTW - the recall number "P52150" should help those wanting to get in earlier before the notices start coming. Hopefully, others have access to dealers who are willing to start right away (like mine) so as to avoid a sudden surge when the notices come out. At least with a recall number it will be harder for dealers to say "huh?"
 
#137 ·
CopperKat said:
Don't you think the recall notices will go out first to those who own 2003 Murano's?
I would like to think so - seems logical to me given we theoretically have more miles on our MOs.

Dropped into my local servicing dealer (Heritage Nissan, Dartmouth, Nova Scotia with whom I am 110% satisfied) yesterday to see if they had received replacement alternators and thus maybe get a jump on the recall. No such luck in fact as of yesterday morning they had received no advice from Nissan Canada!!!

But I certainly wasn't the first customer to drop by, plus a couple of employees had heard of the recall on TV.

Any other Cdn forum members have anything to add?
 
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#138 ·
rjardine said:


I would like to think so - seems logical to me given we theoretically have more miles on our MOs.

Dropped into my local servicing dealer (Heritage Nissan, Dartmouth, Nova Scotia with whom I am 110% satisfied) yesterday to see if they had received replacement alternators and thus maybe get a jump on the recall. No such luck in fact as of yesterday morning they had received no advice from Nissan Canada!!!

But I certainly wasn't the first customer to drop by, plus a couple of employees had heard of the recall on TV.

Any other Cdn forum members have anything to add?
I talk to my dealer yesterday (Stadium Nissan) and they informed me that they had just received a fax from Nissan Canada, the mail out to effected owners would start on Aug 4th. They also informed me that they had a extra amount of the new alternators and more are on the way.

I told them that I was starting holidays and would be in the USA, wanted to know what I could do if the alternator acted up on holidays. They told me to call the Nissan help line and they would tow me to the nearst dealer for the repairs. He also said that because this was a total N.A. recall that Nissan would pick up the towing expence.

Hopefully I won't have problems while I am away. I take small comfort that I have had my alternator replaced once already, so will see what happens.
 
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#139 ·
My alternator just failed today....

Yeap, my alternator just failed today when i was driving the murano WITH THE VICE PRESIDENT of MY company. His Porsche is too small for picking up some plywoods at homedepot so he asked for my help. I guess, sure why not...it is time to have a discussion on my upcoming promotions anyway... i told my self, smiling.

Backing out from homedepot parking with scorching 96 fahrenheit outside here in MD, the baterry and brake light lights up! OMG, What the heck...talking about embarassments :D
My VP is riding with me and the alt fails....bad day!!!

I managed to drive straight to my regular nissan dealership, with the VP naturally. After putting my info into their database and signed the repair order, the dealer sent us both back to my office!

I have never feel so ashamed of nissan :rolleyes: I apologize profusely to my VP. He is a pretty cool guy, he said sh*t happens. His porsche have problems too.....

Anyhow, the service manager at the dealership showed me the letter Nissan faxed to them about the recall. It has the revised/new alt part number and eveything... no question asked. I need to leave the vehicle at the dealer though because it was near 4 pm and dealer close at 6 pm. I will keep you all updated in this matter <perhaps tomorrow>.....

Food for thought, if I dont get that promotion...can i sue NNA ? hehehehe
<just kidding>
 
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#140 ·
Re: My alternator just failed today....

SugarRushMurano said:
Yeap, my alternator just failed today when i was driving the murano with the vice president of the company. His porsche is too small for picking up some playwood at homedepot so he asked for my help. I guess, sure why not...It is time to have discussion on that upcoming promotion i told myself <smiling>

Backing out from homedepot parking, the baterry and brake light lights up right after I pulled out from Homedepot parking.
WTF...Talk about embarassments :D
My VP is riding with me and the alt fail....the wrong day!!!

Anyway, i managed to drive straight to my regular nissan dealership, with my company VP still in the car, and then the dealer send us back to my office...I have never feel so ashamed of nissan
:rolleyes:

Anyhow, the service manager at the dealership showed me the letter Nissan faxed to them about the recall. It has the revised/new alt part number and eveything... no question asked. I need to leave the vehicle at the dealer though because it was near 4 pm ....
I will keep you all updated in this matter <perhaps tomorrow>.....
This might be good. What kind of company VP wants their employee to have a more impressive (or in this case, more useful) car than themselves? The timely breakdown might be the Murano's way of getting you that bonus that you so clearly need "just to keep the car running."
 
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#141 ·
What a timing! Sorry about that. In a way that is a good thing because now the VP will remember you! :2:
What did you do with the plywood in your car?? I guess VP can wait....:2:
I don't know if you are out of warranty or not but if you are, at least you should be proud of yourself when you get the alternator as you were one of the big players in reminding people to file a complaint when their alternators faild. Now here comes your reward....:D
 
#143 ·
"The MO is a Honda Accord compared to a 996."

That's true, performance wise too............:5:

Sugar I am sorry too hear that.
Let's hope that the VP IS a nice guy....

Homer
 
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#145 ·
Ek, I agree with you.
The only question I would have if I was out of warranty, is how long this new Alternator ws warranteed?

0 Miles?

Homer
 
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#147 ·
zebelkhan....

zebelkhan said:

That is true now, but my point was if Sugar was out of warranty and there was no recall he would be out $$$$. So he should be proud of himself for helping the recall happen....:)
I am still in warranty! But i guess if the alt is being recalled by nissan, then it should be covered on any effected MOs, regardless they are still in warranty or not...Yeap, good to know that our campaign for murano's alternator failure is finally fruitfull :2:
That's why I am still able to smile and not grumpy.....;)
 
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#149 ·
Dealer called today and...

they told me that alt is definetely need to be replaced. Due to the national recall, he needs to order my alternator and will be ocming in next Tuesday...That means, I will be with no murano for 5 days including weekends...:rolleyes:
 
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#150 ·
SugarRush,
Drag! I just caught back up to the thread and read your tale.
I mean, could it have decided to go at a better time than with the VP in the car?
That is what I feared with these temps. I did not want to wait even one more day.
Let SugarRush's tale of woe be the kick you need to get in there and get it done.
The majority of MO owners are not on the ORG and probably have no clue what is going on. There will be a dash to the Dealer as soon as those letters go out. Don't get stuck, get it done.....NOW!
Bob1
 
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#151 ·
Bummer.
You got caught in the transition.
Your dealer is not doing what he could for you. Maybe NNA told him not to....
But he COULD have put in one of the old alternators and given you the car back.(Even if he had to get an alternator from another dealer)
My dealer has 2 alternators in stock that he is holding for just such an emergency.

Anyway, make sure you tell the boss.
Not only is poor little SugarRush so poor that he has to buy a Nissan, but they don't even have enough parts in the country to fix their well known problems.
Pooor SugarRush.
We need to get that boy a big promotion. With a Big Porsche like raise!:2:

Homer
 
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